Sales Customer Service
Resume:
THE SPORTSSCREEN
To whom it may concern,
I have attached my resume for your consideration for the account executive position.
With an extensive background as a sales and marketing professional, I have used my acute knowledge of the business world to help companies reach their goals, driving multi-million dollar sales efforts. My experience is well-rounded in establishing, nurturing and improving client relationships while impacting increased revenues. I am a quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. I am a dedicated, innovative and self-motivated team player/builder. I have exceptional leadership, organizational and oral and written communication skills. I thrive in both independent and collaborative work environments. I have experience working with various personality and ethnic groups and can adapt with ease to provide efficient management of a customer or client. Providing top customer service is high on my priority list, ensuring not only their happiness and satisfaction with their current purchase or experience but ensuring their retention as a client and their repeat business.
I have experience selling both multi-year contracts as well as transactional sales and can assess a client’s needs and adapt and close the sale appropriately.
I am a dedicated, mature professional and am seeking a position within a company that offers a secure future with advancement opportunities.
Regards,
Donald J. Willis
Donald J. Willis
4 Endeavour Drive, Cambridge, On N3C4C4
*************@*****.***
• Proven negotiation skills • Experienced trainer and facilitator
• Sales • Excellent needs assessment and negotiator
• Proven leadership ability • Unsurpassed client service skills
Competitive self-starter with consistent track record of surpassing personal and business goals. Innovative professional with 20+ years of progressive experience and the skills to drive business growth, capitalize on new revenue potential and manage all aspects of daily business operations. Proven ability to sell products and services to businesses, agencies and individual clients. Proactive leader with refined business acumen and exemplary people skills, high energy with contagious enthusiasm and the skill to motivate.
PROFESSIONAL EXPERIENCE
GEORGE MEDIA, Mississauga, Ontario Oct 2014- present
Account Executive
Responsible for digital sales in leading Canadian business publication to both agencies and direct clients
BREEZEMAXWEB, Mississauga, Ontario Mar 2014-Oct 2014
Media Account Manager
Responsible for SEO, SEM, Digital Ads, Website, Social Media sales to large-midsize direct companies
METROLAND MEDIA, Toronto, Ontario Aug 2011- March 2014
Corporate Account Executive
Managed a list of major advertising agencies and clients. Responsible for researching, building and retention of clients through the sale of various advertising mediums located under the Metroland Media portfolio.
PELMOREX MEDIA INC. (The Weather Network)Oakville, Ontario Aug 2001 - 2011
National Account Executive
Responsible for managing a list of major advertising agencies from around North America. Responsible for researching, building and retention of retail clients. Responsible for organizing and management of trade shows. Dealt with managing partners working on corporate deals to junior buyers. Averaged throughout ten year history 95% of target on a multi-million dollar budget.
ROGERS (Newstalk 570 Radio) Oct 1999 – Aug 2001
Account Manager
Responsible for prospecting and obtaining sales among local retail clients and advertising agencies.
SUN MEDIA (Blackburn Group) Southam Publishing Apr 1990 – Oct 1999
Account Executive
Responsible for newspaper/specialty publications and online advertising sales.
Attained “Sales Person of the Year” 7 times.
Final year at the company was Sales Manager; responsible for 7 reps and was responsible for the highest revenue in company history for the branch.
EDUCATION
GEORGIAN COLLEGE
Obtained diploma in Marketing and Advertising.
Stephen Covey’s Seven Habits of Highly Effective People Course
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