Diane McCoy
Ottawa, Ontario K1B 4W6
Phone: 613-***-****
Email: ********@*****.***
SECRET SECURITY CLEARANCE – obtained at Citizenship and Immigration - expires December 2023
Qualifications:
MS Word, Word Perfect, Excel, Access, Microsoft Outlook, Outlook Calendar, Social Media, DivorceMate, Lawstream
Ability to establish and maintain effective communication and rapport with clients and management
Excellent written and oral communication skills
Work well under pressure with a proven ability to meet deadlines
Problem solving and situation analytical capabilities
Use resources in the most effective and efficient manner
Well organized, focused and with an acute eye for detail
Advanced typing skills
Enthusiastic, motivated, resourceful and dedicated
Driven and involved team member with the ability to multi-task
Experience:
Citizenship and Immigration Canada September 2013
Global Case Management Systems to Present
Administrative Assistant (Part Time)
Provide administrative services to Executive Director & Deputy Directors, Management and staff
Manage, coordinate and maintain Executive Director’s & Deputy Director’s calendars
Prepare background materials
Organize meetings and teleconferences for executive, manager and leads
Maintain and utilize electronic tracking and filing systems
Assist with communications, including drafting meeting minutes and proofreading presentations
Clayton Law Offices January 2010 to
Administrative Assistant March 2013
Manage lawyers’ daily schedule/calendar
Opening of all client files
Maintained and utilized electronic tracking and filing systems
Preparation of all files for meetings/court appearances
Organized a BF system so that deadlines were met and follow up’s done
Review, filter and respond to lawyers’ incoming emails
Collections and A/R follow up
Monitor and ordered all office supplies
Correspondence preparation, editing and production
Canadian Trucking Human Resources Council 2006 to 2009
Administrative Assistant
Managed day to day operations of office; filing, photocopying, collating
Meeting coordination – Board of Directors, focus groups, staff
Preparation of all trade show materials and shipment
Preparation of customer orders
Order and maintain inventory of office e supplies and training materials
Respond to enquiries from clients received by phone, fax and email
Correspondence preparation, editing and production
Metcalfe Realty Company Limited 2005 to 2006
Construction Secretary
Preparation and tracking of all work orders, purchase orders, contract purchase orders
Setting up all job files, maintained filing system
Back up reception
Process faxes and emails
Canadian Tulip Festival 2004 to 2006
Finance Assistant
Performed payables and receivables
Performed all banking
Maintained records of all control sheets
On site as Float Manager for the duration of the Festival
Balanced all cash received from Front Gate and Concession Stands
Harry Rosen’s Menswear 2000 to 2004
Administrative Coordinator
Successfully controlled large budget inventory
Supervision of all incoming and outgoing inventory
Monitored all Loss Prevention Systems and Procedures
Controlled all Petty Cash expenses
Assisted in preparation of quarterly audits
Ensured all associates adhered to policies and procedures
Provided cash assistance and service to store associates and clients
Recruitment and training of administrative staff
Hughes LeBel Chartered Accountants 1998 to 2000
Administrative Assistant/Receptionist
Prepared bank deposits ensuring proper credit was given to corresponding accounts
Collate Corporate and Personal Tax Returns
Integration and communication with officials from Canada Revenue Agency
Compiled and maintained filing systems
Preparation of client invoicing
Employee time and billing
Order and maintain inventory of office e supplies
Moffatt Group of Companies 1989 to 1992
Administrative Assistant/Receptionist
Preparation of all correspondence
Maintained all filing systems for 6 companies
Reception for six companies
Order and maintain inventory of office e supplies and training materials
Education
Herzing Institute
Automated Office Management, Diploma
GPA: 3.97 Honours
Gloucester High School