LIBERTY G. ENCINAS
VIOLAGO HOMES, QUEZON CITY
Contact # 099********
Email: ***********@*****.***
PERSONAL SUMMARY
A hardworking Team Leader who performs and delegates all her multiple duties in a respectful and professional manner. Liberty is a superb coach, mentor and supervisor who have a long track record executing her principle responsibilities. Apart from her ability to effectively lead a team, she can also motivates staff to do better, make sound decisions and work with managers and staff at all levels of responsibility to people from all social backgrounds.Right now she is looking to join an exciting company that will reward her accordingly for her abilities, commitment and hard work
CAREER HISTORY
TEAM SUPERVISOR – July 2015 – September 2015
Employer’s name – PSA Antipolo
Responsible for overseeing the day- to- day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.
Allocating daily jobs and workloads.
Training new team members
Acting as resource for other staff members.
Managing team performance and progress.
Constantly looking for ways to improve processes.
Completing team related paperwork.
Implementing new initiatives and making sure all staff understand them.
Taking action to correct and staff shortcomings.
Managing and monitoring staff attendance.
Giving prompt and accurate information on individual staff member performance.
Attending and participating in team meetings.
Ensuring a clean, safe and friendly working environment.
Reporting to senior managers.
SUPERVISOR – August 2012- May 2015
Employer’s name – Gaisano Capital (Department Store)
SUPERVISOR - January 2010- March 2012
Employer’s name – Rotana Hotel Kuwait
SUPERVISOR – September 2006 – November 2009
Employer’s name – Al Ghunaim Kuwait (Chili’s Too Restaurant)
KEY SKILLS AND COMPETENCIES
Supervising
Ability to manage through others.
Ability to work well with all levels of the organization.
Superb coaching and mentoring skills.
Prioritizing important tasks and ensuring they get done first.
Excellent oral and written communication skills.
Ability to follow and comprehend complex instructions, short correspondence, and memos.
Able to quickly identify problems.
Improving product quality and customer communications.
Personal
Able to speak both decision – makers and junior staff in a tactful and sensitive manner.
Establishing good working relationships with colleagues.
Ability to negotiate and influence.
Integrity, humility and an entrepreneurial attitude
Friendly and upbeat attitude.
AREAS OF EXPERTISE
Supervising Staff
Completing Paperwork
Managing Process
Conflict Management
Handling Complaints
Staff Motivation
Decision Making
EDUCATIONAL ATTAINMENT:
Bachelor of Science in Office Administration (2002-2006)
Easter Visayas State University (Tacloban City)
Date of Birth: April 16, 1985
Civil Status: Married