Jon Oliva
*** ****** ******, *********, ******* N5C 2W2
519-***-**** ******@******.***.**
EDUCATION
Bachelor of Arts (Honours); Major in English Language & Literature May 2014
The University of Western Ontario – London, Ontario
Certificate in Creative Writing
Certificate in Professional Communication
Minor in Conceptual Astronomy
Recipient of Western Scholarship of Distinction: granted to students entering with an average above 85% (2009); Recurrent member of Dean’s Honor List (2009-2015)
WORK EXPERIENCE
Jan-Pro Southwestern Ontario October 2014 – Present
Account Executive – London, Ontario
Completed comprehensive metric reports including: regularly preparing and presenting web analytic reports to internal management teams daily, analyzed and reported daily performance against forecasted sales goals (met shift quotas), comprehensively exhausted different ways to improve performance and drive profitability by probing daily analysis reports and sharing counterintuitive suggestions via excel, QRELAY and Camdroid feedback
Maximized daily sale quotas (often outlined as lead of sales team/lead sales agent)
Responsible for weekly metric reports where arising trends and insights were presented to internal management teams
Proven ability to acquire new accounts, retain existing clients, and generate proposals to suit client’s individual needs, resulting in gained contracts and mutually beneficial business relationships.
Western University Sports Marketing and Promotions September 2009 – May 2015
Ongoing Promotions Associate – London, Ontario
Experimental Marketing Agent: Raised general knowledgeability of Western Web Application and Events and upcoming promotions amongst partnered ad agencies (i.e. TD Canada Trust, Mastercard etc.) all the while keeping them up to date on correct sales protocol centering around brand endorsed products (i.e. how to gauge different consumers and assess their general needs before suggesting a product).
Collaborated with the Western Student Union to offer incentives to students on campus, resulting in an increase in promotional app downloads and attendance at Western’s sporting events.
Established community based marketing programs and events and reviewed communication materials for compliance.
Took initiative in directing employees while developing strong leadership skills.
Participated and led monthly Q/A based conference/Skype calls with promotion teams and management addressing ongoing conflicts and upcoming products/promotions. Also, performed solution validation and on-field usability demos for each product iteration (i.e. Western Sports, and Western Student Applications).
Town of Ingersoll Public Works Department Summers 2009 – 2015
Ongoing Summer Employment – Ingersoll, Ontario
Completed Tasks delegated by the Project Manager to meet deadlines for residential and roadside construction projects, gaining punctual time management and logistical planning for jobsite materials and equipment.
Gained hands-on experience operating and maintaining heavy machinery and vehicles such as a backhoe, tractors, one-ton trucks, Street Sweeper, and hand tools.
Skills
Accredited Microsoft Office Expert