FREDERICA FELDER
New York, NY 10030
****************@*****.***
PROFESSIONAL SUMMARY
My seventeen years of experience in the property management field has allowed me to be able to operate in different aspects of administrative support such as property manager, Tax Credit and HUD recertification technician, housing court liaison, file maintenance and office management, tenant relations, and human resources.
RY Management January 2015 – September 2015
NYC, NY
Assistant Property Manager
Assisted the property manager with the day to day operation of a 1587 unit mixed program development, I Processed and updated the legal procedures for the outstanding balance on tenant accounts, assisted with front desk coverage by answering phone and troubleshooting tenants issues and concerns, Made adjustments and updates to tenants accounts such as posting rent and maintenance charges and credits, Met with tenant and assisted them with correspondences and tenant issues. I Conducted building and apartment inspection for move outs and move ins as well as corrected building and apartment violation. I collected and prepared paperwork and correspondence for staff medical and benefits, as well as Processed and completed the income affidavits and yearly audit. I supervised and motivated a team of 8 full time a part time associates. Interface with HUD site and Government agencies
Compass Rock Realty
NYC, NY September 2014 – January 2015
Administrative Assistant (Temporary)
Created new filing system for existing files, Provided front desk support daily by answering phone and tenant trouble shooting. Processed Work tickets and purchased order using the Yardi system, processed vendor and rent payment using the pay scan system.
Douglas Elliman Property Management
FLUSHING, NY July 2013 – October 2013
Recertification Specialist
Processed the tax credit recertification for 485 senior units as well as Monitored and update files. I provided all tenant correspondence
The Temporary Company of Temp Positions
NYC, NY September 2012 – July 2013
Assistant Property Manager
Assisted the Property manager with building and site inspection, move outs and move ins for a mix property scattered site portfolio of five building. I Completed the HUD/TACC recertification and TRAC process, I also assisted with tenant relation and tenant correspondence and troubleshooting, I Prepared and processed Legal update and follow-up, Prepared leases and completed the annual income affidavit process and yearly audit. I collected and posted the rent collection daily and Prepared and collected information for new hires and medical package information for the HR department. I supervised and motivated a team of 20 full time an part time associates. Interface with HUD site and Government agencies
The Domain Companies August 2011 –May 2012
NYC, NY
Recertification/Leasing Specialist
Maintained the TACC recertification and compliance for 285 Unit, processed the move in and move out using the Yardi system, prepared leasing and marking strategies., I assisted with front desk coverage and tenant relation and trouble shooting and prepared tenant correspondence. Interface with HUD site and Government agencies
Many Mansions February 2011- August 2011
S.ORANGE NJ
Property Manager
Overseeing the day to day operations of Scattered Site Properties of Rent Stabilized units, I prepared the leases and lease renewals, I prepared the budget and planning for all the sites as well as followed and updated the legal process, I assisted the tenant with correspondence and troubleshoot and issues, I conducted unit and site inspection as well as corrected and building and unit violation, I supervised and motivated a team of 8 full time an part time associates. Prepared and forwarded supported documentation to the HR department.
Essex Temporary Company/Manhattan Valley
NYC NY October 2010 – February 2011
Recertification Specialist
Maintain the TACC recertification and compliance for 285 Unit, processed the move in and move out using the Yardi system, prepared leasing and marking strategies., I assisted with front desk coverage and tenant relation and trouble shooting and prepared tenant correspondence. Posting daily rent collections.
Prestige Management Inc. Feb 2005- May 2008
BX, NY
Assistant Manager
Assisted the Property manager with building and site inspection, move outs and move ins for a mix property scattered site portfolio of five building. I Completed the HUD/TACC recertification and TRAC process, I also assisted with tenant relation and tenant correspondence and troubleshooting, I Prepared and processed Legal update and follow-up, Prepared leases and completed the annual income affidavit process and yearly audit. I collected and posted the rent collection daily and Prepared and collected information for new hires and medical package information for the HR department. I supervised and motivated a team of 15 full time a part time associates.
Administrative Assistant
Front desk support daily by answering phone, filing and Processing Work tickets and purchased order, and vendor request for repairs, posted rent payment daily. I also assisted with tenant relation and tenant correspondence and troubleshooting, I Prepared and processed Legal update and follow-up, Prepared leases and completed the annual income affidavit process and yearly audit. Scheduling Community Room events and meetings /Prepared Monthly reports/Monthly calendars, Project Research for leasing prospective
Recertification Specialist
Maintained the TACC/ HUD/ HOME recertification and compliance for 400 Unit, processed the move in and move out, I assisted with front desk coverage and tenant relation and trouble shooting and prepared tenant correspondence. Implemented DHCR, HDC procedures, Interface with HUD site and Government agencies Implemented Monthly reports and tracking procedures
AR&R Security Company July 2004- Jan 2005
BX, NY
Office Manager
Managed the day to day operation of the office, answered phone and took accurate messages and request, prepared the hire packages for the new hires and implemented company procedures and policies. Assigned work assignments and issued uniform. Coordinated the calendars for the CEO and all the Associated, made travel arrangement and set up for all meeting. Prepared monthly reports, research prospective clients, processed payroll
Phipps Housing
NYC, NY April 2003- June 2004
Property Manager
Oversaw the day to day operations of 166 unit property, I Completed the HUD recertification and monthly TRAC process, I also provided assistance to tenant with maintenance request and tenant correspondence and troubleshooting, I also assisted the general manager with the day to day operation of a HUD multifamily and senior housing building scatter site of 582 unit, I assist the general manager with the tenant relation and tenant correspondence and building and apartment inspections, I Prepared and processed Legal update and follow-up, I Prepared leases. I collected and posted the rent collection daily and Prepared and collected information for new hires and medical package information for the HR department. I supervised and motivated a team of 20 full time a part time associates. Interface with HUD site and Government agencies
Webb & Brooker Inc.
NYC, NY January 1998 – April 2003
Receptionist
Maintained front desk, Answered up to 10 lines Phone system, Took accurate messages, Typed correspondences and Light office duties
Recertification Specialist
Completed the HUD Recertification and Compliance and Record Management, Tenant relation and correspondence for 675 units,Interface with HUD site and Government agencies
Property Manager
Oversaw the day to day operations of Scattered Site Properties, Rent Stabilized, Multifamily and Senior properties, conducted building and site inspection, move outs and move ins for a mix property scattered site portfolio of five building. I Completed the HUD recertification and monthly TRAC process, I also assisted with tenant relation and tenant correspondence and troubleshooting, I Prepared and processed Legal update and follow-up, Prepared leases and lease renewals, I collected and posted the rent collection daily and Prepared and collected information for new hires and medical package information for the HR department. I supervised and motivated a team of 6 full time a part time associates. Interface with HUD site and Government agencies
EDUCATION
Global Business Institute Sept. ‘96 – Dec. ‘98
Certificate Degree - Business Management
SKILL
Microsoft Office suite, Most management software, COS certified, Tax Credit Recertification and compliance trained, HUD Recertification, Rent Stabilized leases, Income Affidavit Preparations, Timberline, Yardi, type 45wpm, Record Management, Communication Skills, Security Guard license, 8 hour, 16 hour, and fire guard
Reference Page
The Domain Company Compass Rock Realty
11 Park Place suite #1705 Riverton Square NYC, NY 10037
NYC, NY 10007 2156 Madison Avenue
646- 285-0003 FAX 212-***-****
Mr. Charles Brown Mrs. Sherries Punter
General Manger Compliance Manager
Esther Alexander
Senior Property Manager
Many Mansion Management Ms. Tracey Walker
4 South Orange Avenue suite #312 Legal Manager
South Orange, NJ 07079 212-***-****
Michelle Middleton Renee Wigfall
CEO Property Manager
Phipps House
902 Broadway
NYC, NY 10010
212-***-**** FAX
Echo Wong
General Manager
Fordham University
NYC, NY
Cynthia Cameron
Faculty Support Administrative Assistant
Harlem CDC
163 West 125th Street #1700
NYC, NY 10026
Elaine Caesar
Office Liaison/Administrative Assistant
Bethel Gospel Assembly Inc.
2-26 East 120th Street
NYC, NY 10026
Michelle Robinson
Executive Administrative Assistant