Technical writer and editor

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J E A N G E R M A N

Technical Writing Editing

***********@*****.*** • 702-***-**** • Anaheim Hills, CA QUALIFICATIONS

Accomplished technical writer and editor with 23 years of experience in various writing and editing disciplines. Print and online company procedures, operations, and business development. Solid client services and project management from inception to delivery. Industry experience in engineering, environmental, oil and gas, technology, healthcare, marketing, advertising, and journalism. SKILL SETS

Clear and concise communication.

Writing, editing, and proofreading.

Graphics design and page layout.

Research and interview.

Daily operations, corporate communications, and

business proposals.

Process mapping and flowcharting.

Work process automation for efficiency.

Cross processes in large corporate settings.

Scope, budget, timeline, and resources

identification.

Multi level review, comment, and resolution

cycles.

Project, process, and change management.

Executive management interaction and client

relationship building.

Leadership, mentorship, and interpersonal

communication.

Troubleshoot, make decisions, implement

solutions, and follow through.

Chicago Manual of Style and Associated Press

Style Guide.

PROFESSIONAL EXPERIENCE

Senior Technical Writer/Project Manager Oct. 2007 – Feb. 2015 Shea Writing and Training Solutions, Houston, TX

Consulted as technical writer and project manager for oil and gas, engineering, environment and military projects.

Wrote, revised, developed, and edited content for procedures, plans, white papers, feature articles, and proposals.

Facilitated more than 75 multi level review and comment resolution cycles for management teams from 14 global regions.

Managed complete publication and graphics development. Created processes and tools for quality assurance.

Developed in house proposals, responses, capability statements, and profiles for employer. Assisted in human resources functions including interviews and employee evaluations.

Achieved promotions and procured repeat businesses, including contribution to winning a $1.3 million contract. Marketing Manager Oct. 2006 – May 2007

Gilbane Building Company, Houston, TX

Wrote, designed, and developed proposals, presentations, and bids for construction contractor. Supervised quality control, production, output and delivery of submittals.

Wrote press releases and assisted with sales initiatives for engineering, education, construction, technology, and healthcare markets.

Won contracts from Rice University, and University of Texas Health Science Center at Houston. Business Development Manager Sept. 2004 – Mar. 2005 Southern Nevada Environmental Inc., Las Vegas, NV

Led business development strategies for biological consulting firm.

Edited technical proposals for government bids and environmental and conservation projects.

Contributed to contract wins from Clark County, and Nevada Power. 2

J E A N G E R M A N

Technical Writing Editing

***********@*****.*** • 702-***-**** • Anaheim Hills, CA Technical Writer/Account Sales Manager Sept. 2002 – Aug. 2004 RED Inc. Communications, Las Vegas, NV

Wrote, revised, and edited environmental and engineering documents, compliance policies, trade publications, impact statements, and materials for public involvement scopes.

Led key marketing initiatives as sales manager and worked with procurement agencies for engineering and environmental contract projects in Southwest region.

Developed marketing campaign and created partnerships for request for proposal contracts.

Recovered a $1.5 million federal contract for services agreement with Bechtel SAIC. Won contracts from the Nevada Department of Transportation and the Southern Nevada Water Authority. Technical Writer/Project Liaison Sept. 1993 – Sept. 1998 TRW Environmental Safety Systems, Las Vegas, NV

Wrote, revised, and edited government subcontractor documentation for aerospace and defense contractor.

Led writing and editing efforts for environmental and engineering projects, multi agency merger plans, and protocol manual.

Promoted to project liaison to management and agencies for U.S. Department of Energy and document control.

Led editing efforts for a phase report to U.S. Congress that contributed to a multi million dollar funding approval. Newsroom Assistant Nov. 1986 – Sept. 1993; Nov. 2005 – Sept. 2006 Las Vegas Review-Journal, Las Vegas, NV

Wrote and edited 14 weekly columns for newspaper Living Section, and local, national, and syndicated press releases and cover stories.

Wrote headlines and captions, edited syndicated columns, and designed pagination for Real Estate section.

Served as public relations liaison to non profit groups and coordinated student journalism program.

Increased participation in the journalism program and promoted to weekend Religion section. EDUCATION

Communication Arts major: emphasis in

advertising and public relations

University of Nevada, Reno, NV 1983

Pasadena City College, CA 1980

CERTIFICATIONS

Women in Communications

American Marketing Association

Stephen Covey Management

Total Quality Management

Franklin Quest Leadership

Quality Assurance

COMPUTER/SOFTWARE

PC and Macintosh platforms

Adobe Acrobat, Excel, Illustrator, InCopy,

InDesign, Photoshop, PowerPoint,

SharePoint, SnagIt, Visio, Word

SELECT PROJECTS

Director’s summary for Capitol Hill review and funding. Compliance driven global policies.

Suite of 49 remediation management global procedures. Ghostwriter for oil and gas trade magazine feature article. U.S. Coast Guard emergency procedures.

Technology development reports for stakeholders review. Corporate plans and $300 million venture proposal. Environmental impact statements, assessments, public involvement scopes, and permits.

Six Sigma based standards for medical company.

Stage gate and life cycle documentation.

Military instruction manual and validation exercise. Gap assessments and audit protocols.

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