Customer Service, Teaching, EMT Basic
Resume:
JENNIFER A. DAVIS
***** ******* ****** *****, *******, TX 77375
Ph: 281-***-****
***********@*****.***
Professional Summary
I am goal-oriented in everything I do in my occupation, whether it be in customer
service or teaching. I am dedicated to high levels of customer satisfaction and
meeting aggressive business goals. My strengths include customer service, teaching,
working with others, and being a team player. I am eager to learn new things, and
learn them very quickly. I am energetic and have great customer service skills. I am
great with computers and working with others. I love to help people.
Skills
Clerical Monitoring
English Language Mathematics
Writing Active Learning
Active Listening Personnel and Human Resources
Customer and Personal Service Complex Problem Solving
Reading Comprehension Education and Training
Speaking Instructing
Time Management Learning Strategies
Computers and Electronics Mathematics
Coordination Production and Processing
Critical Thinking Science
Judgment and Decision Making Many various computer skills
(Microsoft office, word, power point,
excell, etc.)
Experience
First Grade Lead Teacher Jul 2013-Jun 2014
Harmony Science Academy - Katy, TX
Use computers for various applications, such as database management or word
processing.
Confer with parents and staff to discuss educational activities, policies, and
student behavioral or learning problems.
Enforce discipline and attendance rules.
Collaborate with teachers to develop and maintain curriculum standards,
develop mission statements, and set performance goals and objectives.
Observe teaching methods and examine learning materials to evaluate and
standardize curricula and teaching techniques, and to determine areas where
improvement is needed.
Evaluate curricula, teaching methods, and programs to determine their
effectiveness, efficiency, and utilization, and to ensure that school activities
comply with federal, state, and local regulations.
Counsel and provide guidance to students regarding personal, academic,
vocational, or behavioral issues.
Set educational standards and goals, and help establish policies and procedures
to carry them out.
Participate in special education-related activities such as attending meetings
and providing support to special educators throughout the district.
Teach classes or courses to students.
Special Education Developmental Lead Teacher Aug 2008-Jun 2012
Klein Independent School District - Spring, TX
Teach and work with students with autism, mental retardation, and behavioral
and cognitive disabilities
Prepared and taught lesson plans for each child in my class based on their
specific needs
Daily parent communication
Participated in weekly PLC meetings
Cooperative learning with team members
Attend district and school workshops
Developed and implemented classroom management plan
Utilized the school and district computer system
Cooperation with administration and supervisors
Use computers for various applications, such as database management or word
processing.
Confer with parents and staff to discuss educational activities, policies, and
student behavioral or learning problems.Enforce discipline and attendance
rules.
Collaborate with teachers to develop and maintain curriculum standards,
develop mission statements, and set performance goals and objectives.
Observe teaching methods and examine learning materials to evaluate and
standardize curricula and teaching techniques, and to determine areas where
improvement is needed.
Evaluate curricula, teaching methods, and programs to determine their
effectiveness, efficiency, and utilization, and to ensure that school activities
comply with federal, state, and local regulations.
Counsel and provide guidance to students regarding personal, academic,
vocational, or behavioral issues.
Set educational standards and goals, and help establish policies and procedures
to carry them out.
Participate in special education-related activities such as attending meetings
and providing support to special educators throughout the district.
Cashier, Customer Service Rep, Gas Station Attendant, Cosmetics Jun 1999-Sep 2008
HEB Grocery - Spring, TX
Use computers for various applications, such as database management or word
processing.
Answer telephones and give information to callers, take messages, or transfer
calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the
appropriate persons according to their needs.
Provide services to customers
Check out customers and handle money, credit cards, and personal checks
Worked in the gas station as a gas station attendant and help customers when
needed
Working in the cosmetics department, I assisted customers, completed
inventory, and stocked the cosmetics and drug store department
Utilized the company computer database
Education
Bachelor of Science : Academic Studies, Early Childhood Education May 2008
Sam Houston State University - Huntsville, TX
I received a bachelors degree in Academic Studies and early childhood education.
I have teaching certifications in grades EC-4 generalist, 4-8 generalist, 4-8 language
arts, and Special Education EC-12
References:
Gailene Chen
Supervisor HEB
Maureen Ross
Catherine Flynn
Paraprofessional Klein ISD
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