Human Resources Specialist

Dorsey A. Harris

**** ********** ***** **********, ** 47714

812-***-**** ***********@*******.***

OBJECTIVE

To obtain an administrative or managerial role in human resources

EDUCATION

Master’s Degree in Organizational Management, Specialization Human Resources from Ashford University 3.90/4.0 Golden Key Honors (February 2013)

Bachelor’s Degree in Health Care Administration from University of Phoenix 3.78/4.0 (October 2011)

SKILL SUMMARY

Responsible for departmental employee recruitment and development by interviewing, hiring, training, and continued training for future growth

Excellent with record keeping and inventory control by tracking ordering and inventory, I would have the same year end budget of food and expenses within 200.00 of each year. Won three awards with the accuracy of inventories

Experience with conflict resolution in sexual harassment, racial harassment, EEOC, and gender preference harassment. Documentation and proper channels followed. Every incident was either dropped or found non eligible from having proper documentation

Trained in performance and wage reviews by figuring the percentages available by corporate for the employee annual review. Excellent records kept for absences, tardiness, etc., to accurately manage the performance review. Kept track of perfect attendance records for the year end paid time off payout

Proven history of cost control and expense control by keeping the monthly and annual inventories in budget and in line with the needs of goods to serve the residents

Expertise in scheduling by figuring labor hours daily and weekly, schedules written using Excel, Office 10, and Word. Created vacation and holiday request schedules to simplify the staff time off request forms

Experience with new hire and orientation paperwork from monthly new hire or ‘previous employee being re-oriented’ by completing state and federal tax forms and proof of eligibility. Further documenting training process in each personnel file, and complete employee handbook orientation thoroughly

Successfully implemented new dining program by being first in Midwest Division to implement an all-day dining program without support. Trained cooks and servers to accomplish a successful program, created a healthy, all-day dining menu

Successfully implemented new cleaning and QE schedules by completely revamping cleaning schedules to include common sense areas and areas not so typical. Quality Enhancement score first year was 78%, following eight years scores ranged from 92% to 100% cleanliness.

EMPLOYMENT

Home Instead Senior Care, Evansville, IN 07-2014/03-2015 Retention Coordinator

Assist Recruitment Coordinator by scheduling and conducting first interviews efficiently and professionally, conduct drug screens and apply for background checks

Conduct New Employee orientation, perform coaching and disciplinary actions

Maintain attendance records, monitor 60 day and annual evaluations

Maintain all employment records, documentation, FMLA, and I-9 forms

Respond to unemployment claims and attend hearings

Earle C. Clements Job Corps Academy, Morganfield KY 06-2013/05-2014 Career & Technical Training Manager

Monitor student attendance, solve conflicts, track and monitor skill sets, track HSD or GED scores along with basic academic scores

Maintain safety committee and fire committee minutes, sub for instructors when needed, coach and discipline instructors and students

Monitor 180 day and annual evaluations for instructors, monitored job placements for students, tracked student length of stay versus progress in class and academics

Tracked training slots ensuring placement to instructor ratio guidelines were upheld

Atria Senior Living, Newburgh IN 06-2002/09-2012 Director of Culinary Services

Create heart healthy menus for 87 residents and families, maintain food and labor costs

Scheduling, hiring, motivating, and coaching for 15 employees. Initiated interviews and followed training through. Created new training schedule for servers to abide by corporate standards and going a step further for greater customer service

Maintain high resident and employee satisfaction scores by having twice annually satisfaction surveys and implementing any necessary changes for improvement

ACCOMPLISHMENTS and ADDITIONAL TRAINING

Supervisor Training, Basic Manager Training, Basic Manager Playbook, Serv-Safe Certification, Serv-Safe Instructor, Wilton Certified, Atria Sales and Marketing University, Food Service Director of the Year based on employee satisfaction, customer satisfaction, QE scores, inventory and food costs, ACE Award Winner based on culinary excellence and customer satisfaction, Indiana Assisted Living Federation Association (IALFA) Award Winner Culinary Director of the Year, based on special events and catering affairs for the residents. CPR-Certified, Alzheimer’s advanced Training.

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