Quality Engineering

Rebecca Senette

**** ****** **** **, ****** TX

*******@*****.*** 337-***-****

Overview:

I have used a quality education from a highly respected university to develop skills in applications engineering and quality engineering while advancing the day to day operations and customer relations of one of the largest oil services companies in the world.

Education:

2011 University of Louisiana at Lafayette

Bachelor of Science in Mechanical Engineering

Cum Laude graduate

-Inducted into Tau Beta Pi Engineering Honor Society, 2005

-Inducted into Pi Tau Sigma Mechanical Engineering Honor Society, 2010

2002 University of Louisiana at Lafayette

Bachelor of Science in Applied Mathematics

-Cum Laude graduate

Experience:

Weatherford New Iberia, LA

Operational Excellence Coordinator / Service Quality Advisor 2011-2015

Assist Gulf of Mexico Liner Systems and Cementation with API Q2 and product line specific Product and Service Realization Process

-Set Implementation Goals

-Assign tasks and monitor progression

Manage Gulf of Mexico Liner Systems Incidents and Management of Change

Provide point of contact for Customer audits at the Liner District and assist in customer audits at Cementation

-Lead corrective action teams to address issues arising during customer audits.

-Present corrective actions to customers / close out all audit findings to customer’s satisfaction.

Provide point of contact for Customer quality plans and quality issue resolution.

Provide technical support to Liner Hanger districts

Provide quality management support to Liner Hanger operations facilities within US.

-Assess compliance with Global Product Line requirements

-Lead Management Reviews and track Key Performance Indicators

-Drive down the price of nonconformance by identifying and correcting reoccurring quality system faults

Sit on the reviewing board for the global product line quality group for review and approval of changes to work instructions and forms

Implement Competency Assessment Process within the US Liner Systems districts

-Conduct Liner Systems 1 course at training center and at districts when necessary

-Conduct Level 1 competency assessments for US Liner Systems employees

Support technical sales department by running, analyzing, and correcting tracking system run histories

Own and manage documents and document change for Liner Systems and Cementation group in the region.

Weatherford New Iberia, LA

District Engineer 2002-2011

Provide applications engineering support to Liner Hanger operations district.

Provide quality engineering support to Liner Hanger operations district.

-Investigate problems with equipment and liaison with engineering department.

-Implement product alerts received from engineering department.

-Wright corrective action requests to engineering and manufacturing departments.

-Develop and maintain customer specific quality control plans

Provide quality management support to Liner Hanger operations districts.

-Create ISO-compliant quality management system.

-Implemented quality management system at four US operations districts.

-Maintain quality management system at local operations district.

-Conduct annual quality assessments at multiple operations districts.

-Complete root cause analysis for local quality issues.

-Provide point of contact for all Customer audits and quality issues.

-Maintain master list of documents, updating forms and SOPs when necessary.

Professional Development:

Third Party Courses

Lead Auditor – ISO 9001-2008

TAPROOT Root Cause Analysis Lead Investigator

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