Steven D. Murphy
** ******** ******, ****** ** **205
972-***-**** ***********@*****.***
MANUFACTURING MANAGER
Dedicated, analytical, customer and cost focused manufacturing professional with 18 years of industry experience in Quality, Food Safety, Maintenance and site Management. Uses an analytical, systematic, and process oriented approach to reduce costs and increase throughput. Decisive and results oriented leader that functions well in a fast-paced, high-pressure environment while accomplishing complex tasks with tight operational deadlines.
EXPERIENCE
Dr Pepper Snapple - Irving, TX
Quality/Food Safety Manager - Sept 2009 to Current
Assembled, developed and led a 60 member team which managed customer & consumer satisfaction for 65MM case per year operation. Reducing complaint rate by 32%.
Resolved syrup yield monthly instability through daily reconciliation and by line tracking tools. Yield improvement of >2% while also improving plant quality metrics.
Actively interfaced with all departments to drive awareness and ownership of quality, food safety and customer satisfaction.
Routinely challenged with decisions to balance cost and quality metrics.
Dr Pepper Snapple - Irving, TX
Maintenance Systems Manager - Sept 2008 to Sept 2009
Managed maintenance team of 4 salaried and 39 hourly, servicing 10 Lines in a 65MM case per year facility.
Executed $4MM of capital improvements. Managed Rebuild, PM, change over and unplanned repair evolutions against a $2.6MM annual budget. Reduced previous years over expenditures by $180K.
Contributed in delivering operating efficiency improvements of 8% in 2009.
Dr Pepper Snapple - San Antonio, TX
Plant Manager - Sept 2007 to Sept 2008
Lead a team of department managers in a 2 line, 3.5MM case per year PET bottling facility with accountability for Safety, Quality, Service Rate and Cost.
Revised maintenance and salaried staffing model as well as maintenance systems, delivering production supply consistency and plan-able R&M expenditures.
Met plant goals in all categories.
Cott Beverages - San Antonio, TX
Maintenance Manager - July 2005 to Aug 2007
Lead 18 member maintenance teams to provide support for three production lines and facilities maintenance functions.
Delivered 12% improvement in plant performance in 2006 while meeting R&M budget.
Executed capital procurement and installation of 2.5MM of equipment upgrades in 2007.
Oversaw in-house safety modifications that assisted in 300% reduction in AFR.
Developed tracking and scoring models for departmental functions.
Cott Beverages - San Antonio, TX
Quality Manager - Dec 2002 to Oct 2005
Managed Quality and Food Safety programs for 3 lines, 25MM case per year facility.
Developed and implemented SPC processes and controls for all facility QA systems.
Increased yields from 98.3% to 100.06% with no capital investments.
Developed and implemented Start Up processing improving 1st Container accuracy.
Regularly achieved lowest consumer complaint rate in system.
Coca-Cola Enterprises - Wichita, KS
Quality Manager - Nov 2000 to Nov 2002
Responsible for all quality aspects of production, distribution and sales of manufactured and sourced product for 2 line 14MM case per year facility.
Consistently delivered syrup yields above 99.5%.
Drove monthly QI improvement through awareness meeting with sales department.
Coca-Cola Enterprises - Wichita, KS
Quality Supervisor - Sept 1998 to Nov 2000
Supervised 7 full time employees working in Laboratory, Syrup blending, and Sanitation.
Reduced Laboratory overtime by 16% and housekeeping man-hours by 20%.
Acting off shift Supervisor for facility Oct 1999-July 2000.
Coca-Cola Enterprises - Wichita, KS
Quality Technician III - Jan 1997 to Sept 1998
Cross trained to perform all tasks in Laboratory, Batching and Sanitation.
US Navy - San Diego, CAS
Petty Officer III - Corpsman - Nov 1992 to Aug 1996
Flight Deck Early Response team member (USS Kitty Hawk).
EMT California Board Certified 1995.
EDUCATION AND CREDENTIALS
Bachelor of Science in Business Administration (1991)
Emporia State University - Emporia, KS
Associates of Arts in General Studies (1989)
Butler County Community College - El Dorado, KS
Core Competencies
Operations Management • HACCP Certified • Standard Operating Procedures • SQF practitioner • Predictive/Preventative Maintenance • Project Management • Productivity Enhancement • Continuous Improvement • Safety and Quality • Lean Six Sigma Green Belt • 5S • Kaizen • RCI
REFERENCES
References are available on request.