Procurement Specialist, Purchasing, Buyer, Business Specialist

RANVEER DHILLON, B.Comm

***** ***** **** **** • Caledon, ON • 647-***-**** • *********@*******.***

Procurement specialist

‘Leveraging analytical, technical and communication expertise to deliver high quality business solutions.’

Stakeholder Relationship Management ~ Business/System Enhancements ~ Change Management

Quality-focused and results-oriented professional with progressive experience implementing business analysis, end-user training/support and stakeholder relationship management expertise proven to increase efficiency and productivity. Skilled troubleshooter with a track record of providing solutions for top-priority business goals and strategic decisions. Exceptional communication skills and a talent for building strong rapport with internal/external clients, understanding their needs and liaising with various groups contributing to the project lifecycle.

VALUE OFFERED

System Enhancements Solutions

Stakeholder Communication

System/Application Testing

Requirement Gathering

End-user Training & Support

System Deployment

Process Enhancements

Analysis & Problem Resolution

Project Life Cycle Management

KEY ACHIEVEMENTS

Change Management/ Software Transition - Identified as a software (Pool4Tool) troubleshooting and transition expert and selected to assist the department with the change management process including end-user training.

Stakeholder Relationship Management – Commended for developing solid rapport with clients, vendors (such as Deloitte and PWC), Investigators and the Institutional Review Board (IRB) gathering requirements with meticulous attention to detail, conceptualizing solutions to challenging issues and delivering superior service.

Project Life Cycle Management – Recognized for partnering successfully with software developers in Germany identifying software glitches through rigorous testing and assisting with deployment. Described as going above and beyond expectations to ensure business goals are achieved.

PROFESSIONAL EXPERIENCE

Bayer Inc. Aug 2012 – Sept 2015

Procurement Specialist (Sep 2014 - Sep 15, 2015)

Work cross functionally with internal departments and suppliers to resolve issues in a time efficient manner.

Contributes to consolidation, reduction, and rationalization of the local supplier base.

Purchase Order handling – creation, PO changes, tracking, approvals etc.

Team member to support corporate P-Card expense submission/approvals.

Maintain working relationships with vendors, evaluate vendor contract terms, and negotiate prices.

Resolve billing issues and any conflicts between the company and the vendors.

Identify cost saving alternatives, monitor performance and suggest improvements. Monitor and report savings and performance metrics.

Track compliance with negotiated supplier contracts and resolve issues pertaining to non-compliance.

Provide regular reports and updates to team members and stakeholders as required.

Working with Procurement managers to cut costs, increase efficiencies, streamline processes, RFP support, student vehicle rental program support, translations, spend analysis etc.

Provide detailed training to Bayer employees to use procure-to-pay system.

System development, testing, implementation, maintenance, and training

Team lead for system testing/on-going enhancements.

Member of change management team for recent acquisition of Merck’s consumer care business by Bayer.

Clinical Trails Research Coordinator (Feb 2014 – Sep 2014)

Performing quality checks for research studies (for active studies as well as studies that are in the archiving stage).

Conceptualize process improvement and analyze existing processes to increase efficiency, change related to vendor payments, registration, and vendor support, cost savings and change management in order to ensure processes are easy and smooth for internal employees and external stakeholders.

Implement strong knowledge of MS Excel to compile data for analysis and further improvement.

Preparing start-up packages for investigators chosen for Clinical studies.

Create purchase orders and processing invoices for Research Ethics Boards, Health Canada, research investigators and hospitals.

Procurement Specialist (Jan 2013 – Feb 2014)

Actively involved in the testing of new procure-to-pay system Pool4Tool and liaising with software developers to identify and rectify glitches and report weekly system performance metrics.

Selected as one of the trainers for Bayer Inc. and Bayer Cropscience employees on a new expense submission software (Concur Solutions).

Create RFP templates for vendors along with data analysis and information gathering.

Assist in procurement related activities, such as cost savings, opportunity assessment, vendor relations, risk management, negotiations, etc.

Measure of productivity and processes while working with excel spreadsheets, consolidating information to assist with decision-making.

On-boarding vendors to the new software and providing assistance in response to their inquiries.

Perform self-billing and respond to vendor payment inquires.

Administrative Assistant (Aug 2012 – Jan 2013)

Hired to provide comprehensive audit support to the manager during a detailed external audit.

Tracking and follow up on non-business unit contract obligations.

Deliver administrative support to the Pricing Manager - preparing pricing templates for RFP purposes and maintenance of the pricing databases.

Provide back up and assistance to Contract Coordinators in the Diabetes Care division working within the SAP and Lotus Notes contracts module to maintain and update contracts.

Administrative/Accounting support to Trade Relations by gathering support documentation for wholesale and retail partner deductions and chargebacks.

Purchase orders, invoices handling, customer vendor approvals in Lotus Notes, Your Doces and update PRs.

Liquid Capital Group Corp. Feb 2011 – July 2012

Finance Assistant

Prepare bank reconciliation, monthly trial balance and interim financial statements

Ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation

Review client invoices, verify with original supporting documents i.e. Bill of Lading, delivery confirmation, etc.

Identify process bottlenecks and implemented new and improved processes and policies

Manage and prepare reconciliations and liaised bank balance and credit card statements to monitor daily cash expenditures and forecast cash flow for management

EDUCATION

Bachelor of Commerce 2012

University of Ontario Institute of Technology - Oshawa, ON

Capstone Academic Project

Conducted a successful, real world cost analysis for developmental aircraft designer Aquavion Systems Corp., including developing decision criteria, feasibility plans and action plan schedules, as well as a full-scale recommendation to partner with a manufacturer to adjust an existing landing gear design. The project was highly-graded and the suggestions were reviewed and partly implemented by Aquavion Systems Corp. management.

Canadian Securities Course (CSC) 2012

SIX SIGMA GREEN BELT CERTIFICATION 2015

TECHNICAL SKILLS

Advanced Excel, Word, Outlook and PowerPoint Skills, Lotus Notes, Pool4Tool, WebEx, Journyx, BayerLearn, Your Doces, Efilia, SAP-Production, SharePoint, Intranet, QuickBooks, CANTAX, Simply Accounting, Concur, SAP- Production, Analytical skills, Knowledge of CRM tools .

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