Customer Service Manager

Andrew Loba

**** * ******** ***., ******, MO ****1

H 417-***-****, C 949-***-****

mailto:******@*****.***

Summary of Qualifications

Leader and facilitator of cost savings and quality improvement programs

Plant management of US$90MM sales volume, up to 100 in staff, and demonstrated ability to implement cost saving programs

Technical expertise in injection and compression molding, extrusion, vacuum forming, injection and blow molding, organizing assembly lines, customer service, inventory control and warehouse management.

Manufacturing manager dedicated to high quality output through people involvement and process control programs

Highly effective in organizing work flow, ideas, materials, and personnel

Strong MRP, lean manufacturing, SPC, DOE and Kaizen Continuous Improvement experience

Employment History

Graham Packaging Company Joplin, Missouri August 2006 – September 2015

Evansville, Indiana

Plant Manager

Full responsibility for a blow molding operation using extrusion and stretch blow molding processes

Leading $20M expansion in Evansville doubling the size of the facility, increasing staff by 30% and production volume while achieving perfect supplier award from Unilever

Conducting 2 new line installation, doubling the staff and throughput in the onsite facility in Joplin, MO

Year after year achieving EBIDTA targets through control of material usage and other expenses

Consolidated Container Company Kentwood, Louisiana December 2004 – June 2006

Plant Manager

Full responsibility for a blow molding operation plant supplying Water/Dairy

Successful turn around from $100k loss in 2004 and $300k in 2005 to solid $200k profit for the first half of the year in 2006.

Reduced resin usage variance to 1.7% from 4.5%

Training all plant employees basic SPC principals and their implementation

Reduced labor costs by 11.3% through improved production planning

Liquid Container LP Vernon, California February 2004 – December 2004

Production Manager

Achieved improvement in labor efficiency by 17%, reduced scrap by 3%.

Established safety and quality programs

Coordinated closing the Vernon facility and moving equipment and restarting operations at new Rancho Cucamonga location

Reinhold Industries Santa Fe Springs, California June 2003 – February 2004

Senior Manufacturing Engineer/Production Manager

Design of workstations for molding and assembly operations

Organize the quality documentation and provide training for all employees to install ISO 9001-2000 certifications

Optimization of the manufacturing processes

Cambro Manufacturing Huntington Beach, California May 1991 – October 2002

Injection Plant Manager April 2001 - October 2002

Responsible for the operation of an injection molding plant with a sales volume of US$90MM per year.

Created, implemented and facilitated detailed training in quality program based on TQM and SPC principals

Improved flow of recycled materials, providing savings of $500,000 in 2001

Created tools to control labor expenses, training employees in their utilization with the result of $1MM savings over the year 2000 performance

Implemented MRP in the plant

Provided training for technical personnel in usage of DOE tools in establishing critical parameters of the molding process, successfully resolving processing issues with gas assist and metal insert molding

General Manager, Presswerk Koengen March 1999- April 2001

(Subsidiary of Cambro Manufacturing in Germany)

Total responsibility of a newly acquired subsidiary in Germany – sales volume DM 20MM per year

Responsible for sales and distribution in Germany, Austria and Switzerland

Total operation facility loss reduction by DM 1MM

Facilitated training and implemented basic processes to qualify facility for the ISO 9002 program

Built relationships and negotiated attractive contracts with vendors

Implemented new work processes and organization in a foreign environment with emphasis on quality control of all operational processes from order placing, through production runs, customer service, to shipping and invoicing

Developed relationships with customers, negotiated sales contracts

Developed and implemented new product lines

Created long term plans for the growth of the company

Compression Plant Manager May1991- March 1999

Implementation of the Quality Control programs

Development of new decorative processes utilizing digital technology

Redesigned and rebuilt compression molding equipment

Education & Training

MS Mechanical Engineering – Moscow Textile University, Moscow, Russia

Quality and productivity seminars with W. Edwards Deming and Eliyahu M. Goldratt.

Self study of TQM, Lean Manufacturing and 6 Sigma approach principals;

US Citizen

References Available upon request

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