AR Manager

Judy Hilley

**** ********** **. 404-***-****

Monroe, GA 30655 **************@*****.***

SUMMARY

AR /Credit Manager with 20+ years of experience and 4 years AP Manager experience. Strong background in deduction resolution and process improvement. Experienced project leader with a track record of reducing DSO and write offs. Skilled in motivating and managing teams to achieve desired results. Actively coach and develop staff with a proven ability to maintain high retention rate.

EXPERIENCE

Avnet Inc. – Duluth, GA 2006 - 2015

Computer Hardware/Software and Services

AR Manager 2006 – 2015

AR / AP Manager, 2011-2015

Manage staff of 9 employees. 6 AR analysts responsible for collections and account reconciliation on a monthly portfolio of approximately $10 million. Oversee cash application and month end AR bank reconciliations. Provide cash forecasting on a weekly basis to the Controller. Monitor past due accounts and issue credit holds if needed. Approve all write offs to ensure sales tax and margins are calculated correctly. Also manage staff of 3 AP analysts responsible for paying vendors on time. Oversee weekly check runs of approximately $1 million. Provide cash forecasting on a weekly basis to the Controller. Monitor the purchase order process to ensure the proper information is provided before payment is made.

Restructured procedures after each company sell (4 times) and purchase (2 times).

Integrated the AP Manager’s position in with the AR Manager role.

UCB PHARMA/CYTEC SURFACE SPECIALTIES. – Smyrna, GA 1998-2005

Global conglomerate consisting of Pharmaceutical, Chemicals, and Films companies.

Core Account Team Lead, 2003-2005

Co-managed a customer service department of 21 employees. Developed business metrics to monitor overall performance of group and to coordinate steps for improvement. Created and implemented resolutions to customer complaints. Led routine communication meetings with staff to identify and resolve issues and promote continuous improvement activities.

Maintained 100% retention of staff.

Established goals and objectives (MBO) and assigned value to each for mid year and year end staff performance reviews.

Restructured department during carve out of two separate divisions.

AR / Credit Manager, 1998-2003

Managed staff of seven AR analysts responsible for cash application, collections, and credit approval on a monthly portfolio of approximately $80 million for all companies. Responsible for monthly reconciliations of bank statements and general ledger. Issued and monitored appropriate credit limits for all UCB sectors. Worked extensively with global customers for all AR and credit issues, including maintaining export insurance with Belgium based carrier. Led a team which developed a process for quality assurance and deduction improvement by creating problem-identification procedures.

Lowered write off of deductions for Pharmaceutical sector from $1.3 million (2001) to $115K (2002).

Lowered DSO for the Chemicals division from 79 days to 52 days.

Automated the cash application process for all sectors

Developed and implemented lockbox imaging program to enable same day cash application.

Judy Hilley Page Two

Part of integration team during the purchase of new chemical company.

Part of integration team during upgrade of SAP.

Reconciled monthly bank statements and GL accounts with 100% accuracy.

Co-wrote SAP program to automate pharmaceutical credits for outdated product returns.

Improved training by writing procedure manual for department.

Issued credit holds on orders based on non payment.

Negotiated and approved payment plans for past due accounts.

Coordinated bankruptcy accounts.

PROSECUTING ATTORNEY’S OFFICE– Stuttgart, AR 1997-1998

Co-Director – After School Program

Planned and implemented daily programs for 4th and 5th graders.

Enlisted and coordinated volunteers from local school and community center.

Responsible for the safety and well being of 35+ children on a daily basis.

TMP WORLDWIDE – Atlanta, GA 1990-1996

Accounting Manager / Billing Supervisor

Responsible for generating approximately $1 million per month in billings for franchised yellow page advertisers. Managed three Accounts Receivable Clerks who were responsible for cash application and collection of past due accounts.

Recognized by Division Manager for processing monthly billing revenue and delinquency reports on time 100% of the time.

Managed accounts payable for all yellow page vendors with 95% on time payment.

Customized billing for new clients.

Supported Account Executives on billing issues.

GIRLS CLUB - Everett, WA 1987-1989

Program Director

Held responsible position while attending college.

Planned and implemented daily programs for 5th grade girls.

Solicited funds from corporations.

TECHNICAL SKILLS

SAP 4.6C, Microsoft Excel, Word, PowerPoint, Windows XP, Microsoft Outlook,CRM, Navision

EDUCATION

Accounting Major – Dekalb College North, 1995-1996

Everett Community College, Everett, WA, 1988-1989

AFFILIATIONS

President of Investment Club – “Weed Em and Reap”

Certified Instructor with the Literacy Council

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