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Quality Manager

Location:
Murfreesboro, TN
Salary:
80000
Posted:
November 04, 2015

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Resume:

César Augusto Santos Campos

*** ******** ****., ***. ***, Murfreesboro, TN 37128

Cell: 615-***-****

e-mail: acsbom@r.postjobfree.com

Professional Summary

Experienced professional with 15 years in the Automotive Industry as Tier I Supplier, energetic and results oriented. Able to work under pressure in a team or individually. Auto motivated, dynamic and innovative in solving problems in manufacturing environments. Strong tools for effective communication at all levels in the organization. Strong leadership skills to work in multifunctional teams. Proven personnel management. Experienced in the production of radial, conventional and agricultural tires (mixing, calendering, extrusion, curing, building and final inspection processes), as well as processes of casting, metal forging and machined, heat treated and assembly of automotive components. Green Belt certified. Highly trained in quality and process/product development.

Professional Experience

Bridgestone-Firestone Venezolana

Valencia-Venezuela. August 2011 - August 2014

Quality Manager

Responsible for the activities of quality control and quality assurance in all processes involved in the production of radial, bias and agricultural tires, according to Bridgestone standards. Representative of the quality management system based on ISO TS16949 and customer requirements.

• Lead of continuous improvement projects in Bridgestone-Firestone Venezuela, focused on reducing waste in finished and semi finished products. Part of the team who reduced the finished scrap indicator in 42% from 2009 to 2013.

• Improvement in Corporate Surveillance Audit score from 72,30% in 2008 to 93,79% in 2013.

• Improved B-Miss value from 38% in 2009 to 8,6% in 2013, impacting directly in the customer satisfaction.

• Reduction of the PSR/LTR adjustment (customer claims associated to plant) in 36% from 2009 to 2012 (12 & 36 month of exposure)

• Implemented databases of B-Miss, Priority Inspection, TSIS and tubers profiles doing the data accessible and reliable to be analyzed in real time.

• Development of the strategy and objectives of the Valencia plant, quality oriented with the Corporate.

• 2013 GM QSB certification.

• GM 2013-2014 Supplier Quality Excellence Award.

• OE customer representative of Bridgestone Venezuela (Toyota, Chrysler, General Motors and Encava)

• Responsible to maintain, track and improve the quality system.

Bridgestone-Firestone Venezolana

Valencia-Venezuela. September 2008 - July 2011

Process Quality Coordinator

Responsible for coordinating all activities to ensure quality in all processes involved in the production of radial, bias and agricultural tires, ensuring the products quality according to Bridgestone standards.

• Participate in the annual budget and MTP to implement quality projects aligned to Corporate requirements.

• Project Manager of quality process initiatives (PQARL, Process improvements & Preventive actions)

• Responsible for presenting the monthly quality results of Bridgestone-Firestone Venezolana to BLAM (Bridgestone Latin America)

• Responsible for coordinating the implementation of preventive actions resulting from the risk analysis.

• SAP User in QA environment.

• Leader of the Corporate quality audits.

Dana Venezuela - Div. SH Fundiciones

Valencia-Venezuela. June 2007 - August 2008

Quality Manager

Responsible for quality system management based on ISO TS16949 standard and specific requirements of our domestic and international customers. Responsible for developing new products (Iron casting) with international customers located in the United States and Mexico.

• Reduced the monthly waste cost from 600K USD to 60K USD, improving the casting processes in Venezuela and reducing cost in Dana Fort Wayne associated with the sorting after machinery.

• Resident Engineer at Dana Fort Wayne, IN, USA for 6 month.

Activities inherent to the position.

Dana de Venezuela - Div. Sistemas Modulares Automotrices

Valencia-Venezuela. January 2004 - May 2007

Process Quality Manager

Responsible for assessing, assuring and continuously monitor the condition of environment and quality processes and raw materials based on ISO TS16949 and ISO14001 in a manufacturing operation of automotive market.

Representative to the management of both systems.

• Coordinate and monitor the activities of quality assurance in receipt process, finished products, laboratory and warranty.

• Overall weekly reporting to Dana Corp. in Maumee, OH.

• Track weekly BSC division, and monthly to be discuss with the Management.

• Restructuring the Quality Department in seeking to optimize resources and meet established internal and external objectives.

• Leader of the automation project associated with the management quality assurance system throughout the supply chain using of the bar code, improving response times and reliability of the records (traceability)

• Recovery and maintenance of Ford Q1 status, as well as obtaining certification in the technical specification ISO TS16949 and ISO 14001 maintenance.

• Sustained improvement of quality indicators with Ford, and DaimlerChrysler, General Motors Venezolana from 2003 to 2007 with an overall reduction of over 500 %. (OE ppm)

• Reduction in scrap indicator and dock audit, directly impacting on reducing the costs of these areas which represent 0.02 % of annual sales.

• Consolidation of prevention tools as a philosophy for reducing defects (FMEA, PAP, SPC, layered audits, etc.)

• Leader of outsourcing processes, improving the efficiency of quality management.

Dana Venezuela-Div. Sistemas Modulares Automotrices

Valencia-Venezuela. July 2003 - December 2003

Quality Superintendent

Coordinate, evaluate and control the production, review, optimization, implementation and maintenance of the quality system adopted by the company (QS-9000/ISO TS16949), always in harmony with quality policies, mission and objectives of the company reporting to operations Management.

• Schedule, coordinate and control the technical assistance to customers, according to the problems presented by the products in the field, to establish action plans for the prevention and correction thereof.

• Coordinate the generation of information provided to the plant about the level of quality of products supplied to internal and external customers, according to the audit system established, in order to optimize the quality of the products manufactured at the plant.

• Assess the effectiveness and adequacy of System Quality Management reaching both politics and business objectives, and to ensure the effective and convenient with the future requirements that may be provided. This is accomplished by reviewing the evidence system, internal audits, management indicators and corrective actions. These results should be further discussed with the management team of the company so that decisions and actions required to be taken.

• Coordinating and controlling the custody and distribution of all quality system documentation.

• Achieve improvements in product quality and productivity of the company, in the identification and involvement of all employees with the company, which lead to an improvement in operating results, by coordinating the various programs established: ISO-TS 16949, Process Management, QOS, ISO-14001.

• Ensure proper operation of the laboratory and the discharge of their primary duties.

Dana Venezuela- Div. Sistemas Modulares Automotrices

Valencia-Venezuela. January 2002 - June 2003

Product and Engineering Coordinator

Coordinate the development process of new products and ensure that they maintain the requirements of customers, meeting the technical specifications provided by them and respecting management systems the company has adopted.

• Leading the development process feasibility of each project to be quoted and the development thereof. (DaimlerChrysler / GMV)

• Adoption of new assembly processes and monitoring the behavior of existing ones.

• Inherent to the position of product engineer activities.

Dana Venezuela- Div. Sistemas Modulares Automotrices

Valencia-Venezuela. January 2000 - December 2001

Quality and Product Coordinator

Coordinate quality processes and developing new products to ensure that they maintain the requirements of customers, meeting the technical specifications provided by them and respecting management systems the company has adopted. Directly responsible for the quality of new developments as well as the existing production.

• Development of local products (including ANCOM) allowing us to offer high percentages of local integration in the assembly, as required by Engineering and Costs.

• Responsible for approval of APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), PSO (Process Sing Off Daimler Chrysler) and RUN AT RATE (GMV) by customers of new products and processes

• Conducting internal audits of the quality system QS-9000 division and/or other group of plants, as well as suppliers.

• Coordinate the development and initial prototype to be presented to the client as part of new product development or engineering change part of existing samples.

• Responsible for direct customer contact (DaimlerChrysler, Ford and General Motors Venezolana), with regard to the quality and engineering of the product

• After sale representative of all components part of suspension modules (Warranty). Coordinate the visit schedule of the warranty analyst based on field reports. Follow up all responses and corrective actions.

Dana Venezuela- Div. Sistemas Modulares Automotrices

Valencia-Venezuela. April 1999 - January 2000

Product Engineer

Addressing the development of new products continuously supporting the areas of manufacturing and processes, serving as a bridge between customers and the manufacturing plant.

• Responsible for the development of the production lines of the suspension modules of Neon, Cherokee and Grand Cherokee with DaimlerChrysler and all products of General Motors (Project manager)

• Monitoring and development of engineering changes in the products as Tier I and with the Tier II suppliers.

• Responsible for the approval of APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), PSO (Process Sing Off DaimlerChrysler ) and RUN AT RATE ( GMV, FORD ) by customers of new products and processes

• Responsible for the development and incorporation of local parts (supplier development) to the final product as part of compliance with the Law on Local Content

• Document management such as 8, Quality Problems Reports, Corrective Actions, FMEA (Analysis of Failure Modes and Effects), Process Sheets, Control Plans and Process Flow Charts

• Facilitator of multi-functional development teams of the 8 disciplines.

• Participate in projects to improve plant productivity (Kaizen -Blitz).

• Responsible for updating and launching routings, master of articles and software products in Baan IV

Education

• B.S Material Engineering (Metallurgy). Universidad Simón Bolívar. Caracas, Venezuela. 1998.

• Diploma in Coaching. Universidad de Carabobo. Valencia, Venezuela. 2014.

• Languages: Spanish (Native), Second language: English. Third language: Portuguese (Basic)

REFERENCES AVAILABLE UPON REQUEST

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Rev. Sept, 18 2015



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