Project Manager Customer Service

*C Marshall Drive

Maple Shade NJ. *****

Home 856-***-**** Cell 856-***-****

Email ****************@***.***

I am an energetic, dependable, self-motivated individual who loves interaction with people and the public including colleagues, vendors, customers or upper management. I have proven leadership attributes and skilled in Facilities and Project Management as well as Customer service, negotiations and purchasing.

QUALIFICATIONS - Progressive experience in Facilities/Project management with

proven successes in;

Space planning/Move coordinator

Management of Maintenance and Office Services departments

Project and Property Management

Customer Service and Contract Negotiations

Purchasing and Sales

Construction

Security

OSHA compliance and Safety standards

Ergonomics

Sustainability

ACCOMPLISHMENTS

My team accomplishments include extensive and numerous projects, renovations, new construction, space planning, MAC (moves and changes) and contract negotiations. My staff and I have relocated over 50,000 employees internally and externally and every project was completed within or under budget and completed on time. Some of these moves involved as many as 750 employees being moved over a weekend. As a traveling architectural field Project Manager, I logged over 70,000 miles air travel as well as over 15,000 ground travel throughout the country and Canada.

EDUCATION

Chichester Senior High School

Boothwyn, Pa. – graduated Business Diploma

Brandywine College(Widner)

Wilmington De. – Associates Degree Business Management

Grand Theater-Director of Operations Responsible for Theater facilities including security and safety as well as holding a position on the Board of Directors. Also working part time as

Office Manager and retail sales at Hitch RV.

Vertex- Facilities and Capital Project Manager

My responsibilities also include Purchasing, Facilities Management, Vendor

Management, Office Services, Maintenance, Security and Sustainability .

The campus is 161,000 square feet and I had a staff of 5 employees.

RPK Business

Self employed as a Moves-Adds and Changes coordinator (MAC).

Project manager for Furniture deliveries, installations and

reconfigurations. Altos and Optos architectural wall products

Certified consultant. Did many projects for ESP of Medford, NJ

Facilities consultant for Event and Trade show venues.

TEKNION LLC - Architectural Field Project Manager

My responsibilities had me traveling throughout the country as a Project Manager. My responsibilities included instructing, consulting trouble shooting and inspecting the installation of a floor to ceiling architectural wall system. My position required direct contact with Clients, Management and Construction GM.

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PHH Mortgage (formally Cendant Mortgage) Bishops Gate- Mt Laurel NJ.

Director of Facilities Management. Responsible for 900,000 square feet of office space. This includes a Maintenance staff of five (5), Office Services staff of ten (10), receptionist’s of five (5) and one (1) administrative. I was also responsible for the contracted cleaning crew and contracted security. I was tasked with all space planning and move logistics

ADDITIONAL TRAINING

*ALTOS and OPTOS training Canada 2008/2009

*Ergonomics certification as Ergo evaluator-2014

*The 7 Habits of Highly Effective People-2013

*Flawless Consulting- Peter Block ( 7 month course) 2014

*AutoCAD Level I and II 2002-2007

*OSHA Compliance 2006 and 2014

*Exceptional Customer Service 2007 and 2012

PROFESSIONAL MEMBERSHIP and COMMUNITY ACTIVITIES

*IFMA member 1994 - 2014

*March of Dimes team Captain 1987-2000

*NJ Theatre/NJ Arts 2007-2015

*Board of Directors- Road Company/Grand Theater 2010-present

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