Healthcare

C-Level Position

Leadership Development Corporate Strategy and Transformation Finance and Measurement Risk Mitigation

Customer Service Management Personnel Development Conflict Resolution Time Management and Prioritization

Professional Experience

Highly organized, dedicated, and solutions-oriented professional, with over 19 years of experience in executive management; knowledgeable in the areas of compliance, risk, audit, accounting, and performance improvement. Armed with proven track record of success in designing, implementing, and executing corporate and functional strategies; along with driving top and bottom-line results while fostering a positive work environment. Adept at exceeding targeted goals as well as in establishing professional relationships with diverse customer base.

Professional Experience

Carrier Clinic, Belle Mead, NJ

Assistant Vice President Compliance Risk and Audit Jun 2013–Present

Oversee the execution of several compliance, risk, and audit activities

Render supervision to the operations of the Health Information Management (Medical Records) Department as well as the Performance Improvement Department

Ensure active participation in carrying out executive team operations functions, such as budget, planning, analysis, and decision-making

Contribute in creating strategic plans for all service lines chair of the quality and Safety Pillar Committee

Career Highlights:

Led the successful reconstruction of the Hospital Pillar Dashboard to guarantee accurate data and efficient data interpretation

Successfully minimized waste and overages in labor within the Health Information Management Department as well as the re-invigoration of the organizational performance improvement program

Partnered with the departments in effectively strategizing the process of boosting efficiency and reducing the cost of implementing the first Six Sigma define, measure, analyze, improve, and control (DMAIC) project at Carrier Clinic

Director of Compliance, Risk, and Audit Jan 2011–May 2013

Performed systematic analysis of risk exposures through assessment of patient complaints infection control data, medication errors, safety data, as well as employee health issues; utilized the information in carrying out necessary performance improvement activities

Organized insurance claims for patients through collaboration with the malpractice insurance company

Held responsible for the establishment of policies and procedures for the risk management program

Executed precise data collection as well as trending, analysis, and resolution of all incident reports

Conducted submission of the quarterly reports to the Board of Trustees

Career Highlights:

Spearheaded the implementation of the electronic incident reporting system reduction of open lawsuits to below historical levels

Significantly decreased identified risk patterns by working in partnership with individual units and programs

Director of Audit and Compliance Jan 2008–Dec 2011

Advised changes for the promotion of efficiency, control, and compliance; carried out thorough assessment of regulatory changes as well as policies and procedures

Completed annual review of the organization’s adherence to its corporate integrity agreement and conveyed results to the Corporate Compliance Committee of the Board

Supervised the employee disclosure hotline and investigation; and carried out extensive follow-up as necessary

Maintained strict compliance with the new or revised regulations

Career Highlights:

Provided direct assistance to the organization in preparing a corporate integrity agreements (CIA) with the Office of Inspector General (OIG)

Made significant contributions in organizing the employment of the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) regulations, which included policies and procedures; Business Associate Agreements (BAA) updates and revisions; and postings

Director of Internal Audit Jan 2001–Dec 2008

Took charge of establishing the annual audit plan in collaboration with the chief executive officer (CEO), chief financial officer (CFO), Board of Trustees, and corporate compliance officer

Prepared and submitted quarterly reports to the Board of Trustees regarding the status of the internal audit plan

Expertly guided and supervised the internal audit staff in completing their assigned tasks

Systematically assessed all financial data, which included accounts and accounts payable; revenue and expense reports; time and attendance records; as well as capital assets inventory

Career Highlights:

Succeeded with implementation of “Best Practices” Sarbanes Oxley to a healthcare environment

Accomplished several process and internal control evaluations and provided expert advises for major enhancement

Patient Representative (in addition to Director of Internal Audit) Sep 2005–Jan 2006

Effectively managed and responded to all complaints through listening, clarification, and investigation as necessary while ensuring proper documentation of all complain records

Assumed full responsibility in compiling performance improvement reports in compliance with all the established performance indicators

Offered on-time feedback to all customers and complainant as well as submitted quarterly data to the Board of Trustees

Career Highlight:

Played an integral role in decreasing patient complaint within the span of two days

Earlier Career with Accomplishments

Carrier Clinic, Belle Mead, NJ

Internal Auditor Nov 1998–Dec 2001

Directed the successful recoupment of unpaid services for electroconvulsive therapy (ECT) inpatients as a result of managed care contracting assessment

Administered the establishment of bright idea’s cost savings program

NSV, Inc., South Plainfield, NJ

Controller Jul 1998–Oct 1998

Guaranteed precision in determining areas for revenue improvement and cost containment

Pettoni and Company, CPA’s, Hillsborough, NJ

Staff Accountant Jan 1997–Jun 1998 Feb 1999–May 2002

Ensured on-time and accurate completion of audits, tax returns, and other accounting-related tasks

Tait, Weller, & Baker, CPA’s, Edison, NJ

Junior Accountant May 1995–Dec 1996

Leveraged proficiency in ensuring accurate mutual fund, semi-annual, and annual audits as well as tax returns

Education

Bachelor of Science in Accounting summa cum laude

Rider University, Lawrenceville, NJ

Associate of Science in Business Administration

Raritan Valley Community College, Branchburg, NJ

Certifications

Certificated Public Accountant Certified Six Sigma Black Belt

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