Professional of Human Resources

Shelly J Townsend, PHR

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HUMAN RESOURCE AP/AR

EMPLOYEE & LABOR LAW AP/AR PROCESS MANAGEMENT

POLICY DEVELOPMENT & ADMINISTRATION INVOICING

TRAINING SPECIALIST ACCOUNT RECONCILING

REGULATORY COMPLIANCE GAAP STANDARDS & GOVERNMENT REGULATIONS

PERFORMANCE MANAGEMENT VENDOR MANAGEMENT

UNEMPLOYMENT ADVOCATE RECORDS MANAGEMENT

STRATEGIC PLANNING ENTRY & LEDGER

EMPLOYEE NEGOTIATIONS ACCOUNT REPORTING

BENEFITS COORDINATOR PAYROLL ADMINISTRATION

OFFICE ADMINISTRATION EALT & SAFETY COORDINATOR

DOCUMENT MANAGEMENT OS A TRAINING

OPERATION MANAGEMENT ITC TRAINING

PRODUCTION MANAGEMENT TWP

LOGISTIC CONTROL OPERATIONS MCO REPRESENTATIVE

CORRESPONDENCE & SC EDULING TPA ADMINISTRATOR

GENERAL OFFICE SUPPORT OCCUPATIONAL RISK MANAGEMENT

EXPERIENCE:

OMNI DIE CASTING, INC. MASSILLON O IO 44646 UMAN RESOURCE DIRECTOR (1997-2014)

GUESS MOTORS CARROLLTON O IO 44615 SERVICE ADVISOR (2014-2015)

OPERATIONAL COMPETENCIES:

HRIS, OSHA, BWC, EEOC, AAP, ERP,EDI, WORD, POWERPOINT, OUTLOOK, VISTA, ACCESS, QUICKBOOKS

CORE COMPETENCIES:

CUSTOMER FOCUS: DEDICATED TO MEETING EXPECTATIONS AND REQUIREMENTS OF INTERNAL AND EXTERNAL CUSTOMERS

ET ICS AND VALUES: ADHERES TO AN APPROPRIATE AND EFFECTIVE SET OF CORE VALUES BOTH DURING GOOD TIMES AND BAD TIMES; ACTS

IN LINE WITH THOSE VALUES

DECISION MAKING: IDENTIFYING AND UNDERSTANDING ISSUES AND OPPORTUNITIES; COMPARING DATA FROM DIFFERENT SOURCES TO

DRAW CONCLUSIONS; USING EFFECTIVE APPROACHES FOR CHOOSING COURSE OF ACTION AND DEVELOPING SOLUTIONS; TAKING ACTIONS

THAT IS CONSISTENT WITH AVAILABALE FACTS, CONSTRAINTS, AND PROBABLE CONSEQUENCES.

IG IMPACT COMMUNICATION: CLEARLY AND SUCCINTLY CONVEYING INFORMATION AND IDEAS TO INDIVIUALS AND GROUPS,

COMMUNICATING IN A FOCUSED AND COMPELLING WAY THAT DRIVES OTHER’S THOUGHTS AND CONCERNS.

LEADERS IP DISPOSITION: ATTENDS TO THE NEEDS OF OTHERS TO DEVELOP EFFECTIVE WORKING RELATIONSHIPS; TAKES A STRUCTURED

APPROACH TO MANAGING SELF AND OTHERS, RAPIDLY LEARNS AND APPLIES JOB RELATED INFORMATION, DEMONSTRATES A CONTINOUS

LEARNING ORIENTATION.

REFERENCES: AVAILABLE UPON REQUEST

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