PR / Marketing

DOE SEBANAKITTA

* ******* **** ***** ******, MA 01760 857-***-**** *************@*******.***

OBJECTIVE

To secure an opportunity in the marketing/communications sector to enhance my marketing skills and commence my professional career

SKILLS PROFILE

-Proficient on all Microsoft Office Software, Illustrator, Photoshop, and InDesign

-Fluent in English, Swahili, and Sign Language

-Excellent Communication, Interpersonal, and Time Management Skills

-Certified in Inbound Marketing

EDUCATION

Suffolk University – Bachelor of Science, Public Relations 05/2014

-GPA: 3.8

-Minor: Marketing, Concentration: Journalism

-Vice President, African Action Alliance, 2012-2014

-Member, Marketing Association and PR Association of Suffolk University, 2013-2014

EMPLOYMENT HISTORY

LogMeIn, Inc. – Product Specialist

2/2/2015 Present

Boston, MA

-Service specialist for LogMeIn's remote access software: LogMeIn Rescue

-Collaborate with product team to give them constant feedback on product issues and suggestions

-Working with the development team to enhance products for improved usability- using PowerPoint and video recording through JoinMe™

-Qualify and generate new and add-on sales leads (monthly quota is goal is $45,000 worth of leads for the sales department)

-Act as liaison between customer and internal departments

-Facilitate customers and finance department interactions

-Product evaluation using customer oriented surveying

-Customer relationship management

-Troubleshoot client software issues: network, firewall, and anti-virus related issues, etc. and resolution (average daily volume is 25)

-Documentation and trending of all incidents via Salesforce

Commonwealth of Massachusetts – Administrative Assistant

8/1/2014 2/1/2015

Boston, MA

-Reviewed resumes of Civil Service and Proctor applicants for public safety examinations per day

-Interviewed each qualified applicant

-Scheduled Civil Service examinations

-Maintained Civil Service databases such as NeoGov, Elipsys, Mainframe Database, M.A.C.S.

-Maintained on-going correspondence with State Appointed Authorities

-Processed and responded to scheduling requests for Initial Hire Physical Abilities Test

Simmons College - Social Good Marketing Intern

5/1/2013 9/1/2013

Boston, MA

-Learned integrated-marketing skills in order to connect with local non-profits

-Created new visual identity for Simmons College (logo, media platform)

Institute for Global Youth Development Program – Media Relations Intern

5/1/2013 9/1/2013

Boston, MA

-Worked alongside Media Relations and Public Relations Coordinator on a daily basis

-Created Press Releases and Media Lists for various functions as well as all social media platform pages

Contact this candidate