Customer Service High School

Kelsey Mena

**** ******* ******, **** *****, IA

Phone: 563-***-****

E-mail: ******************@*****.***

Mission statement:

I aspire to be an organized leader through all my actions by displaying compassion toward others, valuable charisma, and having a character of integrity, while using great communication skills. Sharing quality service, genuine hospitality, and diverse communication to others is the phenomenal service I strive to offer. Education:

Working toward Bachelor of Public Relations and Marketing Spring 2014 Minor in Business Leadership

Ashford University, Clinton, Iowa GPA: 3.66/4.0

Deans List

Graduated Bettendorf High School May 2014

Bettendorf, Iowa GPA 3.67/4.0

Honor Role

Skills:

Phone Etiquette and Manners Attention to Detail Professional Manner Communication Skills 75 WPM Multitasking

Interpersonal Skills Analytical and Organizational Skills Coachable Critical Thinking Skills 5 years of French Complaint Handling Confidentiality Maintenance Calendar Management Customer Service Experience:

Swim Coach, Lane Four Aquatics, Bettendorf, Iowa 2013 & 2014

• Adaptability of lesson plans

• Complaint handling from parents

• Punctuality for stretching

AdvoCare Advisor, AdvoCare, Bettendorf, Iowa March 2014- Present

• Organized leadership

• Committed to being great and successful

• Positive attitude and clear communication

• Critical thinking

QCI Properties, Painter/Cleaning, Bettendorf, Iowa 2012-2013

• Paint, clean, and prepare rental houses

• Display integrity

Honors:

President's Scholarship 2014- 2015

Room and Board Scholarship 2014-2105

Volunteer/ Service Work: 2014- Present

Alverno Nursing Home 2014

Clinton Marathon 2014

Kids Against Hunger 2015

Extra Curriculars:

Ashford University Track and Field 2014- 2015

Fellowship of Christian Athletes Leader 2013- 2014 AdvoCare Events 2013- Present

Internships 2014

Referrals provided upon request.

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