Management Manager
Resume:
David M. Howell, SSBB
Holly Lake Ranch, TX 75765
**********@*****.***
Summary
Accomplished professional in Business Process Analysis, Change Management, Lean Six Sigma Continuous Improvement, Banking Regulatory Compliance, Mortgage Default Servicing, Project Management, Supply Chain, Logistics, and Total Quality Management. Strong communications, facilitation, interpersonal skills, with the ability to work well with both internal and external customers at all levels. Open, honest, and up front approach toward people, and very comfortable working with all levels of the corporate staff from the floor to the boardroom, and initiating constructive change. I am resourceful, competent, self-motivated, and goal achievement-oriented. Extensive cross-functional/cross-departmental project management skills in successfully directing high profile/priority projects into the control phase.
Solution Expertise
Business Process Mapping /Value Stream Mapping
Risk and Control Framework, Customer CTQ’s, Policies & Procedures, and developing Quality Control Plans that provide measurable sustainability
Continuous Improvement initiatives generation working collaboratively with subject matter experts
Six Sigma Black Belt Certification and lean methodology
Lean Kaizen Training
Business Process Management to optimize and manage processes with innovation and controls
GAP analysis and assessments / SIAI- Self Initiated Audit Issue / In-line QA
Key Performance Indicators (KPI) / Dashboards for Critical to Quality Areas
Staff Development, Performance Management, Training, and Assessment.
Industry Experience
Default Mortgage & Loss Mitigation, Non-Default – Compliance and Continuous Improvement
Supply Chain/Logistics / Warehousing and Distribution – Focus on inventory accuracy/integrity, cycle count performance, SKU velocity management, damage prevention/elimination, inventory stocking efficiency (maximizing warehouse space), KPI dashboards for continuous improvement performance, product packaging, returns, and customer feedback mechanism reviews.
Sales / Business Development / Business Acquisitions
Experience
Total Distribution Solutions – January 2015 to Current Holly Lake Ranch, TX
Business Process Training and Analysis
Lean Six Sigma/Kaizen coaching and training
Training on quality tools used for both DMAIC and PDCA process steps.
Training for Kaizen opportunity identification and subsequent A-3 completions.
Business Process Mapping/Value Stream/GAP Analysis/Risk Assessments.
APEX Systems – June 2013 to December 2014 Holly Lake Ranch, TX
Consultant– Client - Bank of America
Process design for various lines of business associated with process improvements within Loss Mitigation, Default Servicing, and Mortgage Insurance. Creation of process maps, data analysis using Six Sigma methodology and tools, Failure Mode and Effect Analysis, and Control Plans.
Ensuring that CFPB (Consumer Financial Protection Bureau) compliance.
Total Distribution Solutions – October 2012 to June 2013 Flower Mound, TX
Business Process Training and Analysis
Princeton Information- August 2011 to October 2012 Flower Mound, TX
Change Manager / Process Management – Client - Bank of America
UC&R – Unsecured Collections & Recovery
Assigned to high ranking priority initiatives: Offsets, 1099C, Bankruptcy Proof of Claims
Performed risk assessments and subsequent controls using Data Collection Plans, Cause and Effect Matrix, Failure Mode and Effects Analysis, Pareto Analysis, and Stakeholder expectations alignment
Modis - March 2011- August 2011 Flower Mound, TX
Business Process Design - Client - Bank of America
Business Process Mapping for Bank of America to meet Article IV OCC Consent Order Guidelines, and compliance. Gap analysis and Risk Assessment completions.
Default lines of business included: Escrow, Loan Modifications, Bankruptcy, Fulfillment, Fees, Foreclosure, Short Sale, Deed in Lieu, ECR
CEVA Logistics – January 2009 to August 2010 Arlington, TX
Change Manager
Managed and re-designed a distribution network providing medical blood technology products, hardware, and parts for both domestic and international customers.
Developed and managed a Quality Management System that included, Value Stream Mapping, Multi-Kaizen initiatives, customer complaint root cause analysis, corrective action program.
Complete P&L responsibility including annual and monthly budget planning, accounts payables, accounts receivables, and billing accuracy to customer.
Penske Logistics – January 1998 to September 2008 Ft. Worth, TX
Regional Distribution Manager - Six Sigma Black Belt - Continuous Improvement
Managed 800,000 sf of warehousing and distribution of consumer goods to retail businesses and new home construction sites providing installation services to 16 Local DC’s in 8 states. 120 Associates and 10 direct reports.
Penske Logistics – January 1990 to January 1998
National Account Executive- Automotive Component Carrier Corp (Penske) Pontiac, MI
Responsible for acquisitions and business development of supply chain services and logistic for the automotive industry.
Education
University of Phoenix – 2008-2011 - Irving, Texas
Bachelor of Science in Business Management GPA: 3.7 Member of Lamda Sigma Chapter of the International Business Society, Delta Mu Delta.
Keyword Summary:
Team Building Operational Cost Reductions Change Management P&L Management Risk Management Forecasting & Trend Analysis Lean Six Sigma Business Analysis Relationship Management Vendor/Supplier Management KPI Development and Execution Six Sigma Black Belt Certification HACCP Business Process Mapping Third Party Management Project Management Facility Management 5 S Program Kaizen Training and Management Inventory Controls Business Engineering Health & Safety Development Regulatory Compliance Vendor/Supplier Negotiations Warehouse Management Systems Hiring and Discipline Mortgage Industry Continuous Improvement
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