Koline Norajean Diaz **** Remigio Street San Antonio, TX 78211
210-***-****/email:******.***@*****.***
OBJECTIVE: To bring my knowledge and experience to your company and to use that experience to create a mutually fulfilling career and opportunities for advancement.
EXPERIENCE:
Southwest ISD Police Department San Antonio, TX
Security Guard September 2014 – Present
Accurately and confidentially observe and report all violations of law, regulations and procedures. Maintain Student and Staff Parking Passes. Maintain and report all vehicles that have been Stickered, Booted or Towed. Write reports for booted and towed vehicles, as well as any unsecured doors or gates on property.
Rock Security Las Vegas, NV
Armed Security Officer April 2014 – June 2014
Conduct armed foot and/or vehicle patrol (interior and/or exterior). Control access and egress. CPR, AED and First Aid Certified Officer. Monitor CCTV and alarm systems. Compose reports. Deter criminal activity and misconduct. Perform other duties as specified in post orders. Work High End Special Events at various locations as a Supervisor.
Poker Palace Casino North Las Vegas, NV
Armed Surveillance/Security Officer April 2014 – June 2014
Conduct armed foot and/or vehicle patrol (interior and/or exterior). CPR, AED and First Aid Certified Officer. Provide and maintain surveillance operation to protect Company assets, licenses and Alarm Systems. Be familiar with Gaming Regulations, Company policies and procedures, illegal methods of cheating. Knowledge, Operation and Maintenance of all CCTV equipment and Review, Investigate, Surveillance Coverage while Uploading and recording multiple situations to and from the NVR, DDNVR and Online NDVR units for any and all law enforcement agencies upon request. Deter criminal activity and misconduct. Patrol; observe all areas to ensure guest and team members safety. Responsible for emergencies and to represent the property. Handle guest opportunities (internal and external guests) to ensure that their experience on the property is a positive one. Manage situations that require quick thinking and problem solving. Write reports, conduct investigations, interview family members and guests. Transport and protect company funds and team members on medical transports. Be knowledgeable of applicable laws, policies and procedures of the company, local, state, federal government and gaming.
HEB San Antonio, TX
Lead Site Monitor/Executive Assistant August 2013 – February 2014
Provide and maintain surveillance operation to protect Company assets, licenses and Alarm Systems. Be familiar with Local Regulations, Company policies and procedures. Knowledge, Operation and Maintenance of all CCTV equipment and Review, Investigate, Surveillance Coverage while Uploading and recording multiple situations to and from the NVR, and Online NDVR units for any and all law enforcement agencies upon request. Accurately and confidentially observe and report all violations of law, regulations and procedures. Deter criminal activity and misconduct. Set up an office setting atmosphere in a small close area. Prepares and maintains statistical reports, leave and personnel records. Functions as bookkeeper, timekeeper and will process purchases as directed. Type all correspondence forms, meeting notes, performance evaluations, and other documents to support work and files related documents. Maintain Expense Records for all Executive Protection Officers, Petty Cash and Company Vehicles. Prepared and established a Site Monitor and Executive Protection Officer Standard Operating Procedure (SOP) Book. Supervisor Site Monitors and prepare weekly work schedules on a regularly basis.
Rock Security Las Vegas, NV
Armed Security Officer January 2012 – June 2013
Conduct armed foot and/or vehicle patrol (interior and/or exterior). Control access and egress. CPR, AED and First Aid Certified Officer. Monitor CCTV and alarm systems. Compose reports. Deter criminal activity and misconduct. Perform other duties as specified in post orders. Work High End Special Events at various locations as a Supervisor.
Poker Palace Casino North Las Vegas, NV
Armed Surveillance/Security Officer April 2011 – June 2013
Conduct armed foot and/or vehicle patrol (interior and/or exterior). CPR, AED and First Aid Certified Officer. Provide and maintain surveillance operation to protect Company assets, licenses and Alarm Systems. Be familiar with Gaming Regulations, Company policies and procedures, illegal methods of cheating. Knowledge, Operation and Maintenance of all CCTV equipment and Review, Investigate, Surveillance Coverage while Uploading and recording multiple situations to and from the NVR, DDNVR and Online NDVR units for any and all law enforcement agencies upon request. Accurately and confidentially observe and report all violations of law, regulations and procedures. Deter criminal activity and misconduct. Patrol; observe all areas to ensure guest and team members safety. Responsible for emergencies and to represent the property. Handle guest opportunities (internal and external guests) to ensure that their experience on the property is a positive one. Manage situations that require quick thinking and problem solving. Write reports, conduct investigations, interview family members and guests. Transport and protect company funds and team members on medical transports. Knowledgeable of applicable laws, policies and procedures of the company, local, state, federal government and gaming.
G4S Secure Solutions, USA (Family Court House) Las Vegas, NV
Armed Upscale Security Officer May 2010 - November 2010
Conduct armed foot and/or vehicle patrol (interior and/or exterior). Control access and egress. Assist Marshals with all guests entering and exiting the Court House and to include Assisted Marshals protecting Judges entering and exiting the Area. Monitor CCTV and alarm systems. Compose reports. Deter criminal activity and misconduct. Perform other duties as specified in post orders. CPR, AED and First Aid Certified Officer.
Hooters Casino, Hotel Las Vegas, NV
Security Officer July 2008 to July 2009
Patrol; observe all areas to ensure guest and family members’ safety. Responsible for emergencies and to represent the property. Handle guest opportunities (internal and external guests) to ensure that their experience on the property is a positive one. Manage situations that require quick thinking and problem solving. Qualified dispatcher, Write reports, conduct investigations, interview family members and guests. Transport and protect company funds and family members on medical transports. Knowledgeable of applicable laws, policies and procedures of the company, local, state, federal government and gaming.
Red Rock Resort and Spa Las Vegas, NV
Field Training Officer (FTO)/ Security Officer March 2006 to July 2008
Responsibilities included training of all new officers in all aspects of the job with the motto, "IT'S MY JOB." and daily training with officers to continue and update skills, laws and requirements for the job. Knowledgeable in all aspects of Worker's Compensation procedures and paperwork. Qualified trainer for I-tak software program. CPR, AED and First Aid Certified Officer, Lead Officer, Qualified dispatcher, and Lost and Found Officer. Motivate and lead officers to work as one to accomplish the task at hand. Patrol; observe all areas to ensure guest and team member safety. Accountable for emergencies and to represent the property. Handle guest opportunities (internal and external guest) to ensure that their experience on the property is a positive one. Manage situations that require quick thinking and problem solving. Write reports, conduct investigations, interview team members and guests. Transport and protect company funds and team members on medical transports. Knowledgeable of applicable laws, policies and procedures of the company, local, state federal government and gaming.
EDUCATION:
Studies in Criminal Justice Summer 2005 - Spring 2006
Fort Hays State University Fort Hays, KS
Central Texas College Fall 2004 – Summer 2005
Studies in Criminal Justice Killeen, TX
America Criminal Justices Association (Lambda Alpha Epsilon) Delta Lambda Psi
Guam Community College Spring 1999 – Fall 2001
Studies in Office Management/International Accounting
Accounting Clerk Certificate (With Honors) Mangilao, GU
George Washington High School June 1993
High School Diploma Mangilao, GU
JROTC (Special Projects Officer /1LT Cadet)