PROGRAMMER/BUSINESS ANALYST
SUMMARY
About ** years of experience in mainframe environment, with full life cycle development.
Over 13 years of experience in Medicaid management information system (MMIS)
Extensive knowledge of Provider, Recipient, Claims, and Reference MMIS systems
Extensive mainframe experience where programming encompassed COBOL, DB2, CICS, JCL, Xpediter, Change man, Endevor, Spufi, QMF, SDSF, Panvalet, Librarian
Experienced in Programmer, Data Analyst, Business Analyst, Testing Manager, and Systems Architect roles
SKILL SETS
Technical Skills
Proficient
Working Knowledge
Basic Familiarity
Cobol
DB2
CICS
JCL
MS Office
Changeman
Xpediter
Spufi
QMF
BMC
Endevor
Viasoft
MQ Series,
MS Office,
IBM Rational
Jackson Cobol
C,
Websphere,
Data Studio
Business Skills
MMIS Subject Areas: Claims, TPL, Reference,Recipient, Eligibility Determination, Provider Maintenance, Fraud Control, Testing Team Management, Data Analysis
Methodologies: Agile, Scrum
Phases: Requirements Definition, Business Design, Technical Design, System Test Planning, Unit testing and documentation, Regression testing
Tools & Standards: Rational Suite, BMC, Use Cases, Changeman, Endevor, MS Project, Sharepoint
Leadership / Management Skills
Team Size: Lead teams of up to 25 business analysts and developers
Project Experience: Managed projects of up to 130 resources and project budgets of more than $280,000,000. Provided services in Programmer, Business Analyst, Testing Manager, and Environment Architect roles.
PMI Disciplines: Schedule Management, Risk Management, Issues Management, etc.
Industry Standards: ISO
EMPLOYER EXPERIENCE SUMMARY
Employer
From
To
Position
S2 Tech
Mar 2015
Present
Programmer Analyst
Go Smart Technology
Jan 2011
Mar 2015
Programmer/Business Analyst
Tek Systems
Jun 2007
Jun 2011
Lead Programmer/Business Analyst
ACS
Jun 2005
Jun 2007
Environmental Architect/QA Lead
CSC
Jun 2003
Apr 2005
Lead Programmer/ Business Analyst
Duke Energy
Jun 1998
Apr 2003
Technical lead
BCBS
Nov 1996
Jun 1998
Senior programmer Analyst
LCA
Aug 1995
Nov 1996
Programmer Analyst
Royal Insurance
Apr 1995
Aug 1995
Intern
EDUCATION
Registered Nurse
CPCC Charlotte, NC
PROFESSIONAL DEVELOPMENT / CERTIFICATIONS / COURSES
Training Program
Computer Programmer Training Charlotte, NC
PROJECT DETAILS
S2 Tech (Xerox VA MMIS) Jan 2011- Mar 2015
Programmer/Business Analyst
Client is Xerox for the Virginia MMMIS.
Assigned to the Recipient team and utilized for multiple projects.
Implemented Provider paperless solutions resulting in large cost savings for State client.
Responsible for providing support for development efforts of large scale releases.
Identified, designed, and implementing solutions for production issues.
Go Smart Technology (Marriott International) Jan 2011- Mar 2015
Programmer/Business Analyst
Located at Marriott International Headquarters in Bethesda, Md.
Part of an elite team that supports multiple applications.
Performed system changes to the Rewards, Bonus, Stays, and Data Transformation systems.
Responsible for providing support for development projects that are in danger of missing implementation deadlines.
Worked with Cobol2, DB2, Panvalet, Jackson, IBM Rational Clear-Case, IBM Rational Clear-Quest, JCL, Stored procedures, IBM Data Studio, and CICS on a daily basis.
Utilized Business Analyst experience to research and document several business processes, to create detailed design specifications to ensure smooth transitions when implementing major modifications to existing system architecture.
Tek Systems Jun 2007 – Jun 2011
Lead Programmer/Business Analyst
Lead Programmer/Business Analyst for the Claims team for the state of Maryland’s MMIS system.
Worked with system users to analyze, document the legacy system, create design specifications, and implement NPI inquiry and Exam Entry into the online system.
Designed, documented, and developed NPI reporting for batch Claims processing.
Researched and developed a reporting system for Illegal Alien claims that facilitated tracking and payment of these claims.
Incorporated NDC regulations into the current system.
Worked extensively with state auditors to facilitate the tracking and usage of specific drugs related to their allowed diagnosis codes.
Used COBOL, DB2, Xpediter, Librarian, and CICS to facilitate my programming efforts.
Work with several X12 EDI formats on a daily basis, and am familiar with full SDLC development
Affiliated Computer Services (Mississippi) Jun 2006 – Apr 2007
Environmental Architect
Employed as an Environmental Architect for the revitalization effort for the Mississippi MMIS system.
Facilitated and participated in Joint Application Review sessions with current staff, to gather requirements, establish use cases, and ensure overall quality of system enhancements.
Responsible for analyzing, designing, documenting, and testing of enhancements for Reference, Provider, TPL, and Claims subsystems.
Designed and implemented twelve new test environments to support client implementation of enhancements to fifteen subsystems which includes Platinum Utilities, Detector, DB2 Commands, fast unload, backup and recovery procedures using Image Copy, Quiesce, Restore, DSNTEP2, database refresh processing and Spufi.
Provided CICS support utilizing working knowledge of FCT, PCT, PPT and RCT processing including set up and modification of these structures.
Developed X12 interfaces for 837, 835 and 834 transactions.
Developed systems documentation to support the new code being implemented into the MMIS applications.
Incorporated efficiency techniques learned from the Georgia project; into the new MMIS system I used MS Project, Visio, Endeavor, MQ Series, COBOL, DB2, and CICS on a daily basis.
Affiliated Computer Services (Georgia) Jun 2005 – May 2006
QA Lead
I was employed as a contract consultant for the Georgia MMIS system.
Responsibilities included coding new programs from high level design specifications, unit testing, system testing, and implementation of new code.
Became Test Team Manager, established testing procedures, and worked with team leaders to ensure the overall functionality of systems changes.
Heavily involved in the efficiency project, reducing the cost of claims processing by 40 percent in a three-month period.
Worked with Cobol2, DB2, Platinum, Endeavor, JCL, and CICS on a daily basis.
Computer Sciences Corporation Jun 2003 – Apr 2005
Lead Programmer/ Business Analyst
Lead programmer and Business analyst, for the EmedNy project.
This project was a complete re-design of the New York State Medicaid and Medicare system.
Responsible for Provider system design, program design, technical team leadership, development, documentation, and full life cycle development.
Supervised a development team of 25 developers from an offsite location, providing expert technical analysis, and mentoring junior developers during full life cycle project development.
Areas of expertise included Provider, Claims, Forms management, and Eligibility.
Used Cobol2, DB2, QMF, CICS, Endeavor, File-aide, Expediter, TSO, and JCL in online and Batch environments.
Responsible for code review, QA testing, Systems integration testing, and Production Simulation testing.
Duke Energy Jun 1998 – Apr 2003
Technical lead
Responsibilities included being Technical lead for two new systems, documentation, code review, QA testing, Systems integration testing, and Production Simulation testing, unit testing, tree maintenance, JCL, performance tuning, developing functional designs from high-level concepts, and full lifecycle system development.
Helped to design, test, and implement, Voice recognition, Billing, meter readings and usage, payment and delinquency, charge off, and customer support systems.
Used File-aide, COBOL2, SQL, DB2, SQR, Process Scheduler, CICS, and Expediter extensively.
Developed a batch memory manager program used for DB2 processing that saved the client an average of $65,000 a month by eliminating DB2 restart processing.
While implementing the latest release of ‘FMIS’, Duke’s new financial management system.
Completed PeopleSoft certification in People Tools 1& 2, SQR, Application Engine, and People Code.
Blue Cross Blue Shield of Georgia Nov 1996 – Jun 1998
Sr. Programmer Analyst
Employed as a contract consultant with Eagle Systems Technology.
Part of a team that was responsible for implementing the latest release of QCARE, a batch and on-line system for insurance claims, billing, and collection processing.
Responsibilities included making modifications to an existing system, creation of new programs, correcting discrepancies in a production environment, QA testing, Code review, and system testing.
Worked extensively with Expediter, DB2, JCL, COBOL2, VSAM, MVS/TSO, CICS, and File-aide.
Laboratory Corporation of America Aug 1995 – Nov 1996
Programmer Analyst
Employed as a contract Consultant with at Laboratory Corporation of America.
Responsible for implementing and maintaining a system to handle insurance eligibility membership.
This included system documentation, program creation, adding new members and their respective JCL to the system, DB2 table maintenance for claims processing, and system testing.
Reduced an eligibility backlog by 85%, in only 3 months, and developed strong skills in Excel, Access, Word, PFE, Ms Mail, and QMF.
Royal Insurance Apr 1995 – Aug 1995
Internship
As part of an internship sponsored by the Business Advisory Council of Charlotte, I was involved in a project to incorporate several new companies into an existing system as a result of a merger between Royal Insurance and Sun Alliance.
This included program modification, documentation, and testing.
Worked extensively with File-aide, Endeavor, Easytrieve, and VSAM, JCL, and MS Office products.
Made modifications to an entire system of JCL to ensure consistency among processing procedures.