Customer Service Sales
Resume:
Lisa Gonzalez
*** ****** ******, ***** *****, NJ 07735
**********@***.***
Candidate with over 30 years of customer service experience, including sales over the telephone and in face-to-face encounters, who would like to use previous experience to fill a position.
Professional Experience
Verizon Communications Inc. July 1996-Jan. 2015
Consultant
Customer service contact, answered incoming calls, handled customer accounts, making changes to accounts, resolving customer issues, work in retention department, work in presidential escalations department, maintain sales commitment monthly, and assisted with training other associates
Obtained multiple customer service awards
Sears Portrait Studio July 1987-July 1996
Manager and Photographer
Store manager, employee management, payroll, weekly paperwork submission, customer service, sales, portrait photographer, and cashier
Education
Middletown North High School
High School Diploma 1982-1986
Additional Skills
Excellent communication skills
Excellent sales and customer service
Experience with using computers
Contact this candidate