Sales Customer Service
Resume:
Lake Villa, IL ***** ************@*****.***
Doug Leslie
Objective An organized, self-starting Sales Associate seeking an opportunity in an office environment.
Skills and Applying professionalism for all internal and external customers.
Strengths Outstanding listening, communication and interpersonal skills.
Superior customer orientation.
Training new employees’.
Exceptional work ethics and a positive personality.
Demonstrated ROI.
Cold Calling & Business-to-Business experienced.
Pay close attention to detail.
Hunter abilities.
Driven to succeed, able to motivate others and work in teams.
Problem solver, multitasking, honest, creative, assertive and accountable.
Experience 04/2014- present MSM Buffalo Grove, IL
Account Executive
Initiate and close sales for radio solutions.
Scheduled appointments with key decision makers.
Handled customer problems and qualified leads.
Extracted companies and contacts for cold call lists.
Recommended alternative business solutions.
Participated in sales group meetings.
Create a solution based on customer needs.
Perform cold-calls and warm-calls to B2B prospects in order to qualify leads.
Process requests, orders, technical questions, and other customer needs.
Took care of cancellations and changes in orders and updated company records.
Used CRM System for Sales system.
Territory planning and layout.
08/2012-04/2014 Midway Motor Sports Chicago, IL
Sales/Sales Executive
Greet customers as they arrive and ask for particular choice.
Provide information on the car that customers ask for.
Research car availability for cars not in the database.
Demonstrate cars that customers decide on.
Create a solution based on customer needs.
Used CRM System for Sales and Customer Base system.
Assist the customer in test driving.
Trained new employees on internal customer relationship management system.
Maintain cars in terms of physical appearance and condition.
Deliver new cars to customers.
Developed strong referral system which provides continuous leads for new business development.
Raised standards through customer service, operations, and team building training.
Follow up on closed sales and provide after sales services.
Managed car sales paperwork to close sales.
02/2005-08/2012 A-Team Des Plaines, IL
Inside Sales
Performed bids and quotes for future sales.
Responsible for all sales calls.
Constructed spread sheets for sales reports.
Create a solution based on customer needs.
Handled field measurements for jobs.
Process and price non-union contractors.
Addressed all customer concerns for call backs.
Perform cold-calls and warm-calls to B2B prospects in order to qualify lead.
Process quote requests, orders, technical questions, and other customer needs.
Ensured that job was performed properly and on time.
Build relationships with contractors and subcontractors.
Contact potential customers to generate leads.
Establish and maintain sales reports.
Develop strategies to generate sales.
Education Westwood College Chicago IL
Art History/Instruction Design
Taft High School Chicago IL
High School Diploma/GED
References Available upon request.
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