ROBERT CARON
Glen Ellyn, IL *0137
*********@*****.***
https://www.linkedin.com/in/robertpcaron
SUMMARY OF QUALIFICATIONS
I am a highly motivated, resourceful individual who has a successful track record of management, technical achievement and project delivery. I bring to the table significant experience in data analysis and modeling, disaster recovery, storage management, capacity planning, sales support, project management, process re-engineering and relationship management. I have a proven history of managing large, complex projects to successful completion, on time and under-budget.
EXPERIENCE SUMMARY
20+ years using SAS for:
Data Extraction, Analysis and Reporting
Complex System Modeling
Capacity Planning and Performance Analysis
Business Application Programming
Build production reporting scripts using SQL, SAS and EXCEL
Industry Expertise in:
Insurance
Manufacturing
Pharmacy
Retail
Business Expertise in:
Analysis
Solution Development
Disaster Recovery
Process Re-Engineering
Client Relationship Management
Storage Management
Consulting Experience at:
Allstate Insurance (Claims)
CNA Insurance (Actuarial)
Commonwealth Edison (HR)
Searle Pharmaceuticals (Data Analysis)
TECHNICAL SKILLS
Data Analysis, Project Management, Storage Management, Sales Support, Marketing, Capacity Planning, Disaster Recovery, Data Center Operations, Client Relationship Management, Voice Communications, Process Re-engineering, MVS, OS/390, Z/OS, UNIX, GCOS, NOS, MS Windows, DFSMS, DFHSM, TMS, CA-1, TLMS, SAS, SQL, PL/1, ASM, COBOL, MARK IV, FORTRAN, APL, Allen Bradley Ladder Logic, JCL, INFOPAC, SMF/RMF, CMF, MS Office, MS Project, PROSMS, HSC, STC SILO, IBM ATL, DASD, TAPE, Virtual Tape, SAN, VSAN, NAS, CDL, EMC, HDS, Windows
ACCOMPLISHMENTS
Develop Enterprise Storage Management Strategy to reduce costs and improve service offerings
Re-engineer operations to reduce costs and improve the quality of data center services
Implement process changes in storage management at a major stock exchange, which realized a $3M savings
Develop e-commerce and marketing programs for a line of software products
Manage a successful data center move with minimal disruption to users and customers
Develop process models and recommend improvements in a variety of industries and applications
Develop and implement the re-engineering of applications at a major credit bureau, which allowed a 6:1 reduction in process turn-around time
Re-engineer the process control for a manufacturing facility resulting in a substantial decrease in raw material wastage and improvements in product quality control
Develop predictive sales forecasting model using SQL, SAS and EXCEL
Robert Caron
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PROFESSIONAL EXPERIENCE
Hitachi Data Systems July 2006 – June 2015
Sr. Configuration Strategist
Configured storage and storage related products to meet customer requirements
Developed predictive workflow and sales models using SAS
Provided expert level hardware, software and application technical assistance/advice to field sales teams
Analyzed data from multiple sources to configure accurate base systems for upgrades
Built and maintained part number cross-reference for third party software product
Provided assistance and training to other Configuration Strategists
Ranked consistently in top 3 for productivity within the Configuration Group
W.W. Grainger September 2002 – July 2006
Enterprise Storage Management Team Lead
Supervised Enterprise Storage management team consisting of 2 Unix System Administrators and 3 MVS Storage and Capacity Planning Specialists
Provided capacity planning and resource utilization analysis using SAS, MXG, and MICS
Developed Enterprise Storage Management Strategy
Worked with internal and external auditors on Sarbanes/Oxley compliance issues
Developed long term electronic records retention policy
Mentored and trained staff in storage management policies and tools
Responsible for storage environment consisting of 96 TB EMC DASD, 31 TB HDS DASD and 4 TB Mainframe DASD
Revised and supervised offsite tape storage policies
Evaluated and recommended new hardware and software
Assisted in Disaster Recovery Planning and Testing
Identified and implement cost reduction initiatives
Passed Certified Business Recovery Planner exam at masters level
Managed Tape and DASD storage using DFSMS and DFHSM
Developed usage policies and implement Virtual Tape (EMC CDL)
SciSoft Consulting, W.W. Grainger November 2000– September 2002
Onsite Engagement Manager – Operations
Reviewed and revised operations procedures and policies
Revised, tested, and implemented Disaster Recovery plans
Managed staff of 25 consultants in data center operations, technical support, scheduling, and operations support
Maintained staffing levels to support client needs
Improved client relations and communications
Mentored consulting staff
Provided technical assistance to client for system problem resolution, hardware and software evaluations, and disaster recovery planning and testing
Analyzed, reported on and monitored CPU and Storage usage and trends using SAS
Evaluated Mainframe and Unix Storage Management Tools
Provided assistance in tuning CPU and Storage Resources using DFSMS, DFHSM, and SAS
ADDITIONAL EXPERIENCE
I also have significant experience in Pre-sales and Consulting roles where I have been tasked with developing solutions to business problems. I have developed, tested and implemented disaster recovery plans, document retention systems and policies and storage management policies.
VOLUNTEER ACTIVITY
Community Emergency Response Team August 2015 - Present
EDUCATION
B.S. Business Administration - Elmhurst College