Customer Service Front Desk

Samiksha Tiwari

A ***, Sector *, Vijaynagar, Ghaziabad

Cell: 095********

Email id: ********@*****.***

Career objective:

To work in a professional & challenging environment where I am able to utilize my skills and also provide an opportunity to learn where I am able to my qualification and my qualities will be an asset.

Educational qualification

x B.A in English from CSJM University,Kanpur in 2012. Work Experience

x Presently working with Toyo Ink Pvt Ltd, Greater Noida from Dec 2014. Job Received Responsibilities:and assisted clients and escorted them to correct destinations offices, rooms or meeting rooms.

Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.

Took verbal and written messages and transmitted them to exact person/destination. Received and sorted email and electronic deliveries. Maintained meeting diary – manually or electronically, as required. Accepted letters and packages delivered to the front desk and distributed to appropriate staff. Handled general requests for information and data. Interacted well with the public.

Handled delicate situations, such as – customer requests, special needs and complaints. Performed basic customer service functions.

Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.

Maintained a neat, tidy and pleasant appearance of the reception area. x 3 years of teaching experience of class Vth to VIIIth in Children’s Academy, Pratap Vihar, Vijayangar, Ghaziabad.

Hobbies: Internet Surfing and cooking

Personal Details:

x Name : Samiksha Tiwari

x DateDate of Birth : 03/11/1990

x Relationship status : Married

x Husband’s Name : Pradyumna Tiwari

Date:

Place: (Samiksha Tiwari)

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