Manager Project, Programmer, Software Development

Rhonda Hickman

*** ****** **. ***********, ** ***67

215-***-**** (Cell Phone) 215-***-****(Home)

E-Mail **************@*****.***

Linkedin profile http://www.linkedin.com/pub/rhonda-hickman/23/22a/b2a

HIGHLIGHTS OF QUALIFICATIONS

Seasoned leader/manager that is dedicated & detail-oriented. Experience in system analysis, application design, project management, technical documentation, customer/user support and training, data management, data interfacing, web design, security and workflow design, IVR design, full life-cycle project management, software testing, accounting, Human Resource and Payroll practices. Extensive background in various programming languages.

EDUCATION/CERTIFICATES

Lotus Notes Principle Developer

Lotus Notes Principle System Administrator

BS, Double Major: Math/Comp. Sci.; Business/Comp. Sci. Oglethorpe Univ. Atlanta, GA

Pennsylvania Instructor II certification

New Jersey Instructor Certificate with Advanced Standing

MAT, Teaching- Secondary Math The College Of NJ Trenton, NJ

PROFESSIONAL EXPERIENCE

New Hope Academy Pennsylvania 1/2005 – present

Mathematics Dept. Chair,Mathematics Teacher grades 6-12, Computer Science Teacher

Created CS curriculum: Java & C++ programming, HTML and basic programming courses

Teach all Computer Science courses

Manage the Math department

Teach various levels of High School Mathematics to at-risk students.

Assist in creation of SAT prep materials

Private Tutoring Pennsylvania 11/2003 – 4/2007

Tutor individuals to enhance their mathematical skills.

School Lane Charter School Bensalem, PA 8/2003 – 12/2004

Seventh and Eighth Grade Math /Language Arts/Writing Teacher(8/2003 – 12/2004)

Served on the Technology Committee

Automated the grading system for the seventh and eighth grade teachers

Educated 7th & 8th grade students by creating student-driven lessons in Pre-Algebra, Algebra, grammar, reading comprehension, literature, vocabulary and the writing process.

Assisted in the development of the math curriculum to comply with the state’s educational standards.

Received exemplary rating for planning, content and professionalism.

Bucks County School Districts Pennsylvania 3/2002 – 6/2003

Substitute Teacher

Taught various subjects as needed.

Adience Design Hightstown, NJ 12/1999 – 12/2001

Consultant/Software Engineer

Completed full life cycle of project(s), including determining client needs, analysis, cost estimate, design, development, testing, implementation, documentation and client support.

Applications included financial, data warehousing, contract processing, workflow and on-line processing systems that saved companies time, resources and money.

Ernst and Young LLP Lyndhurst, NJ 1/1999 – 12/1999

Supervising Associate

Managed project analysts and developers to ensure accurate and timely project completion.

Assisted the analysts and developers when expert knowledge was needed.

Developed and tested applications.

Applications included: processing vendor contracts, data warehousing, financial processes, messaging and e-mail, issue tracking, help desk information, call-tracking, treasury information.

Ceridian Empowerment, Inc. Broadview Heights, OH 4/1995 – 1/1999

Project Analyst/Developer

Installed base software, determined client needs, proposed solution and development costs, managed full life cycle of projects including: IVR scripting, work flow, testing, training, and customer support.

Creation of Employee Self-Service forms for HR and Payroll.

Self-Employed Rockville, MD 12/1994 – 4/1995

Computer/software consultant

Custom programming and software installation and modification based on individual client needs.

PowerPay Software Rockville, MD 1/1994 – 12/1994

Implementation Specialist

Installed and customized payroll software based on individual client needs.

Provided customer support and training.

F1, Inc. Atlanta, GA 1/1993 – 1/1994

Programmer/Analyst/Consultant

Supported client requests for custom programming.

Created various applications including a Retirement Tracking System, Financial and HR and PR systems.

Emory University – HR Information Center Decatur, GA 9/1990 – 1/1993

HRIC Information Management Analyst/Network Supervisor (10/1991 – 1/1993)

Supported the LAN.

Created reports and data feeds to and from the mainframe system.

Processed requests and utilized my staff to ensure all requests were processed in a timely manner.

Installed and configured 100+ PC’s in less than a weekend ensuring a smooth move to a new building.

Operations Supervisor (9/1990 – 9/1991)

Supported the Applicant Track system and made customizations as needed by the Employment Office.

Custom programming. Produced government reports to for Equal Opportunity compliance.

Quality Air & Power & The Software House Roswell, GA 1/1986 – 1/1994

Programmer/Office Manager /Assistant Programmer

Maintained custom application to track PO and sales quotes.

Processed A/P, A/R, general bookkeeping, billing, taxes, and answering phones.

Assisted in creating custom reports.

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