John Jiang
Email: ************@*******.*** Cellphone: 416-***-****
Abstract
I am a senior business intelligence consultant with 8 years in consulting, 10+ years in BI and 20 years in IT. I have double top certifications in BI industry: IBM Certified Solution Expert and Microsoft Certified Solution Expert. I have extensive consulting experience in data warehouse/data modelling, ETL, OLAP/cube, dashboard KPI reports and BI architecture design. I have successfully delivered many end-to-end BI projects for retail, wholesale, pharmaceutical, health care industry. Strong business analysis skills and data modeling skills.
Expertise
20 years IT experience
10+ years in Business Intelligence, ETL, Data Warehouse, Reports, Dashboard, OLAP/cube
IBM Certified Solution Expert - Cognos BI (top level certification of Cognos BI), Framework Manager, Report Studio, Transformer, Data Manager
Microsoft Certified Solution Expert – BI (top level certification of Microsoft BI), SQL Server 2005/2008/2012 (SSIS, SSAS, SSRS)
Certified PMP professional
Substantial experience in retail, wholesale, pharmaceutical, health care industries
Technical Skills
Cognos BI: Cognos 8/10 Framework Manager, Analysis Studio, Report Studio, Query Studio, Event Studio, PowerPlay, Transformer, Active Reports
Microsoft BI: Microsoft SQL 2005/2008/2012, SSIS, SSAS, SSRS
Database: SQL 2000/2005/2012, Oracle 8i/9i/10g
Programming: T-SQL, PLSQL with TOAD, MDX
Knowledge: IBM TM1 9.5/10.2 Architect, Big Data Hadoop HDFS/MapRedue
Work Experience
Newcomp Solutions, Toronto
Senior Business Intelligence Consultant 2008 – Present
Projects
Noble Enterprise Data Warehouse and BI Project 2010 – 2015
Technical lead to deliver end-to-end business intelligence solution with Microsoft BI and Cognos BI technology to help client manage wholesales business for Plumbing, HVAC, Hydronics, Industrial, Building Maintenance and Fire Protection products with branches in Ontario, Quebec and British Columbia
Designed/developed the BI architecture with multi layers and multi servers installation
Designed and developed data warehouse with SSIS, loaded data from Progress database, SXe ERP system, Novatime, Nuway, TWL
Created finance cube, sales cube, purchasing cube and inventory cube with SSAS
Managed meta data with Framework Manager, built comprehensive security control with Access Manager
Conducted business analysis, collected business requirements, created reports to improve business decision process and explore business opportunities
Built 200+ analytical reports, dashboard reports, active reports, and portal for senior management, managers, and sales rep
Using Event Studio to manage event based jobs and schedules for 100+ jobs to run reports and bursting to 500+ users
Upgraded Cognos from 8.4 to 10.1.1 to 10.2.1 to 10.2.2 with LifeCycle Manager
Ontario College Application Service (OCAS) Reporting Project 2010
Developed 20+ formatted reports with Report Studio to help client manage student information
Amgen DLD Project 2009
Developed ETL and data mart to process Doctor Level Data from IMS
Created dashboard reports to analyze pharmaceutical information in healthcare industry
Toronto Star Marketing Reporting Project 2009
Created marketing reports for business to analyze customer information
Markham Stouffville Hospital Nursing KPI Project 2008
Developed ETL and data mart to integrate MediTech and MediHR data
Zimmers Data Warehouse and BI Project 2008
Developed ETL and data mart to load data from AS400
Developed PowerPlay cube with Transformer
Managed meta data with Framework Manager
Created portal reports with Report Studio
Novo Nordisk Third Eye Project 2008
Built data warehouse in star schema using SQL 2005 database with proven best practice, high scalable and extendable, maximum query performance
Developed SSIS ETL to integrate IMS data, TSA data, Xponent data and Siebel CRM data, built alignment hierarchies to analyze data by territory, region
Developed cubes with SSAS to handle many-to-many entities relationship
Created dashboard reports to analyze pharmaceutical market information (diabetes market)
Longo Brothers Fruit Markets Inc., Mississauga 2005 – 2007
Business Intelligence Analyst
Responsibilities
Worked in Longo’s head office, responsible for enterprise BI solutions, leading BI projects from designing, developing and implementations (five people in team)
Analyzed business requirements, prepared project charter and project plan for BI projects, developed project status reports and presentations for steering committee
Designed data warehouse model and cube structures including dimensions and hierarchies
Integrated data among several ERP systems, eliminated data discrepancies issues
Built data warehouse with ETL in SQL 2005 and Oracle 10g to extract data from ERP systems (Oracle HR/Finance, Tomax, Grocery Gateway, and POS)
Built sales cube and finance cube with SQL 2005 SSAS, created calculation measures, partitions, and aggregations to enable business query cube fast
Built basket analysis cube which enable business to analyze product sales in transaction level with flexible ways (saved $20,000 for company)
Installed and configured ProClarity Analytical Server (PAS) 6.2, ProClarity Dashboard 6.2, set up security model in cube level and PAS level with customized user roles
Built sales projection model to forecast promotion sales which dramatically improved work efficiency from 3 days to 10 minutes
Supported Cognos Impromptu, IWR and Upfront, set up security, managed report sets
Created 200+ KPI business reports with Cognos Impromptu and IWR, MS Reporting Services and ProClarity Professional
Kraft International, Greater China Region 1997 - 2005
Systems Developer
Projects
Kraft Food International Regional Headquarter, Beijing 2004 - 2005
Promoted to Project Leader to design and develop technical/business solutions, manage business projects to deliver the solutions for business clients to improve process efficiency
Project Manager of Distributor Information System Project
Led 20-people team designed and developed data warehouse model, implemented BI application with Business Objects(BO)
Organized resource to deliver project outcomes within scope, budget and timelines
Directly communicated with national sales team to collect business requirements, analyzed risks and business change impact, designed BI infrastructure and solutions
Negotiated with distributors, worked with business partners to make project successful in win-win mode to enhance business relationship
Built ETL, Data Mart and Cube, prepared client tools for business to analyze data
Project Manager of Sales Forecasting Project
Managed the whole process from analyzing present forecast process to implementing forecasting system with Mercia
Reengineered sales forecasting process, improved forecast accuracy from 30% to 45%, reduced work time from five days to three days
SENIOR PROJECT ENGINEER
Kraft Food International Regional Headquarter, Beijing 2001 - 2003
Promoted to headquarters to lead IT technical engineers in designing, implementation and support IT services for four food plants; achieved over 95% customer satisfaction based on survey
Project Leader of System Migration Project
Lead a 10-people team, budgeted US $300,000 to migrate system from Windows NT to Windows 2003 AD (Active Directory) and XP, to standardize information infrastructure
Coordinated with other IT team in conform with IT infrastructure requirements and application developing standardization
Redesigned network and server structure, tested and packaged 100+ applications, built image and installed it for 800+ servers and workstations, and trained 1000+ users in 40+ cities
Saved 20,000USD with excellent organization for training and deployment, and reached 99.9% customer satisfaction
Project Leader of Kraft and Nabisco Information System Integration
Lead a 15-people team, planned and budgeted US $500,000 to integrate information infrastructure, network, email and applications
Managed multi-projects in coordinating with entire project plan
Saved 60,000USD in procurement hardware and software, completed all tasks in 9 months (1 month ahead of schedule) without interrupted business operation and integration
TECHNICAL SUPPORT SUPERVISOR
Kraft Food Suzhou Plant (formerly Nabisco Food), Suzhou 1999 – 2000
Responsible for designing and managing network infrastructure, database, and WAN communications
SYSTEM ENGINEER
Kraft Food Suzhou Plant (formerly Nabisco Food), Suzhou 1997 – 1998
Responsible for managing network system and helpdesk support, provided technical support to implement/solve manufacturing equipment, system, applications issues.
Education
Dongnan University, China 1992 – 1996
Computer Science
Professional Certifications
IBM Cognos 8/10 Solution Expert
Cognos 8/10 Administration
Cognos 8/10 Metadata Model Developer
Cognos 8/10 Report Author
Cognos 8/10 MultiDimensional Repor Author
Cognos 8/10 Data Warehouse Developer
Microsoft Certified Solutions Expert - BI
Microsoft Certified Solution Expert - BI
Microsoft Certified Technology Specialist
Microsoft MCDBA
Microsoft MCSE
PMI Project Management Professional (PMP)