Management Executive Assistant

Cheryl L. Mavritte

P.O. BOX *****, Silver Spring, Maryland 20914 301-***-**** **************@*****.*** SUMMARY OF QUALIFICATIONS

Executive Director Operations Management Executive Assistant Administrative Assistant Legal Administrator

Project Manager

Results oriented Executive Director with over 17 years experience; coordinating, planning and organizing operational activities within professional environments including 501(c) 3 non-profits. A highly motivated professional with a proven track record of achieving organizational objectives within the disciplines of Operational Planning, Fundraising, Compliance Management, Event Planning, Office Management and Organizational Leadership; core competencies include:

• Operational planning and management

• Program planning and management

• Human resources planning and management

• Financial planning and management

• Partnering

• Leadership

• Change management

• Risk management

• Compliance management

• Community relations/advocacy

PROFESSIONAL EXPERIENCE

James Mott Community Assistance Program (JMCAP), Fairfax, VA 2011 – 2015 Executive Director: Operations Management Program and Planning Management Fundraising

“Womb – Tomb” oversight of operations for 501(c) 3 non-profit.

• Participate with the Board of Directors in developing the strategic vision and transform it into clear task related objectives to successfully implement continuous process improvement (CPIT).

• Oversee the planning, development, implementation and evaluation of the organization's programs and services.

• Ensure that the programs and services meet the organization's charter and mission and reflect the priorities of the Board.

• Determine staffing requirements for organizational management and program delivery.

• Implement a performance management processes for all staff and programs by establishing training and key performance indicators (KPI's).

• Research funding sources, oversee the development of fund raising plans and assisted in writing funding proposals to increase the funds of the organization. Work with staff and the Board (Finance Committee) to prepare comprehensive budgets which include grant proposals and at large fundraising.

• Establish good working partnerships and collaborative relations with community groups, funders, politicians, and other advocacy groups to help achieve the goals of the organization. Key Achievements:

• Successfully created a sense of urgency and developed a guiding coalition through change and establishing, developing and communicating the vision to stakeholders.

• Removed organizational barriers and generated a winning campaign and short-term wins that incorporated change as part of continuous process improvement to achieve operational excellences of programs delivery and services.

• Established, developed and implemented strategic processes for life-cycle activity and demand management of program and services.

• Implemented training in conjunction with professional development efforts which resulted in better execution; reducing, cost, expenses and overall overhead in the implementation of both programs and fundraising activities. Financial Industry Regulatory Authority (FINRA), Washington, DC 2007 – 2011 Legal Administrator: Executive Assistant Office Manager Provided day-to-day Executive Support to the Chief Counsel and Director of Criminal Prosecution Assistance Group

• Provided day-to-day Executive support to the Chief Counsel and the legal staff; including but not limited to processing trial transcript request as well as other legal information through use of Bloomberg, Lexis Nexis, PACER, Central Registered Disclosure (CRD) and several other software and relational databases.

• Financial responsibilities included, processing check requests, invoices, attorney bar dues renewals, professional membership renewals, subscription bills and other purchasing services.

• Managed companywide events such as the CFC Drive, “Take Our Children to Work Day Program”, Dress for Success, Prom Dress Donation Day for the underprivileged high school girls and the Kemper Open Golf Tournament. Cheryl Mavritte Resume – page 2

NASD, Transparency Services Department – Washington, DC 2003 – 2007 Executive Assistant: Human Resource Management Project Management Executive Assistant to the Executive Vice President and Chief Counsel of NASD.

• Provided day-to-day administrative support to the Executive Vice President and Chief Counsel which included; managing calendars, legal files, travel plans, expenses, meetings and the formulation of documents and Power Point presentations.

• Supported the administrative management of office needs, which included; supplies, sundries, petty-cash and office equipment.

• Mentored the NY Administrative Assistant and assisted in department projects when needed.

• Served as a liaison between various NASD departments and other outside agencies. Processed and conducted new hire orientation of new employees.

• Coordinated the department’s internal relocation & facility needs, (office and cubicle moves, space allocation requests, etc.)

• Established and regularly maintained the department’s organizational chart and staff emergency information roster.

• Developed a centralized staff tracking calendar designed to locate mobile staff members across several regions.

• Served as a coordinator and liaison for the department Operations Advisory Committee (OAC) and provided administrative assistance for the Corporate Debt Market Panel (CDMP) in 2004 and the Regional Municipal Operations Association (RMOA) Committee which is organized through our department annually.

• Served as a Floor Warden Coordinator during emergency events.

• Served as an Activities Committee Member which consist in organizing annual companywide events such as the CFC NASDAQ Stock Market, Listing Qualifications Department, Rockville, MD. 1999 – 2003 Office Manager: Office Management Human Resource Management Project Management Managed an office administrative staff of (11) eleven.

• Managed the daily operations of an administrative staff of (11) that supported a 70 member operational team within the Listing Qualifications Department at NASDAQ.

• Identified, developed and implemented job description of staff personnel which included training and workforce engagement and initiates.

• A member of the Executive Leadership Team responsible for resource planning, staffing and annual budget planning.

• Primary liaison with the office of the Telecommunications.

• Planned and coordinated the successful office relocation for the Listing Qualifications department, consisting of 81 personnel and all related office equipment.

• Provided daily administrative support to the Senior Vice President, to include maintenance of the meeting calendar, coordination of travel arrangements, employee performance review tracking and identification of sources within and outside the organization in resolution of problems/challenges.

• Maintained an Excel database for the department’s property assets.

• Assisted the Operations Analyst in annual budget development.

• Developed the administrative staff’s job descriptions and supervised the administrative staff on daily operations.

• Served as an Onsite Emergency Incident Commander, responsible for Floor Warden Management and training coordination.

• Monitored and approved all office supply orders.

• Prepared and tracked all Purchase Orders.

Key Achievements:

• Successfully maintained staffing and resource management which resulted in

- The service delivery to both internal and external customer, clients and office personnel.

- The relocation of a (81) member office team.

- Implementation of new telephone switchboard systems which resulted in streamlined communication.

• Developed asset management database to track assets and equipment within the organization.

EDUCATION AND CERTIFICATIONS

University of Texas at El Paso, B.S. Business Management, Minor in Marketing American Red Cross First Aid/ CPR/Defibrillator Certified AWARDS

NASD/FINRA - Above and Beyond Award

The Nasdaq Stock Market – President’s Award

Aspen Publishers, Inc. – Day off Award (for using only 3 days or less sick days in a year) Walter Reed Army Medical Center – Employee of the Month Several Cash Awards during my working experience

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