Quality Customer
Resume:
Shirley Bradford
Thomasville, Alabama
******************@*****.***
Objective: To secure a position with a well established organization with a stable, team-oriented environment that will lead to a lasting relationship in the field of quality management.
Skills:
Strong knowledge of core tools in APQP, MSA, SPC, PPAP, FMEA
Experience in metal stamping, plastic injection molding, robotic weld assembly, as well as assembly line operations.
Management/supervision of employees
Strong experience with developing relationships with both internal and external customers
Strong experience with understanding the needs of the customer and meeting those expectations
Excellent verbal and written communication skills
Experience with all lean/continual improvement initiatives, 5S, waste elimination, cell team implementation, process mapping, setup reduction, 8D tools, etc.
Experience in training, quality assurance and customer service with focus on providing the customer with the highest quality product, fully compliant with global standard of ISO/TS16949/API 5CT
Related Employment Experience:
JMC Steel(EnergeX Tube Thomasville, Alabama -6-2014 to Present
Casing, Tubing & Finishing Mill- Product: OCTG-Oil CountryTubular Goods (steel)
Quality Manager
Supervise Quality Assurance Personnel and direct quality related activities at the facility.
Manages the Non Destructive Evaluation (NDE) programs, equipment and qualifications of personnel at the Thomasville facilities.
Manage daily conformance to existing quality system and drive continuous improvement of the quality system to support safety, quality and productivity goals for the facility.
Manage plant trials as it relates to coating, steel and other activities affecting product quality and product development.
Support the quality system through internal auditing
Manage the gage calibration program for the facility
Participate in continuous improvement activities
Tracking and resolution of Steel quality issues and work with steel purchasing and other quality managers to support steel vendor evaluation programs.
Support other JMC facilities and perform other work as required.
Consistently adhere to and support company policies, Work Instructions and/or other
procedures, and API-5CT-5B /ISO requirements.
Tower International Meridian, MS-6-2011 to 5-2014
Stamping/Robotic Weld Assembly- Product: Frame and body parts for the automotive industry- Customer: Nissan/Topre/PK USA/Hyundia
Quality Manager
Management of quality management initiatives within the organization
Utilization of core tools (APQP, MSA, SPC, PPAP, FMEA, etc.) to achieve customer satisfaction.
Data collection and analysis
Training and development within the organization with the utilization of hands-on application of tools at all levels of the organization
Developed and implemented quality orientation for all new hires
Implementation of audit systems for Layered Process Audits and TS16949
First year PPM reduction for plant went from 328 PPM to 8.
Direct customer/supplier contact
Combination of weld cells to streamline processes, optimization enabled us to go to 1 operator and utilize labor in another area and create a 1 piece flow within the cell to reduce the chances missed operations
Took company from L2 to L1 status with customer
Martinrea Structural Assemblies- Tupelo, MS-1-2010 to 5-2011
Stamping/Robotic Weld Assembly- Product: Body parts for the automotive industry-Customer: Nissan/Valeo/Hyundai
Quality Manager
Management of quality management initiatives within the organization
Utilization of core tools (APQP, MSA, SPC, PPAP, FMEA, etc.) to achieve customer satisfaction.
Data collection and analysis
Training and development within the organization
Developed and implemented quality orientation for all new hires
Implementation of audit systems for Layered Process Audits
Direct customer/supplier contact
Took company from L4 to L2 status with customer
Brown Corporation
Stamping/Robotic Weld Assembly-7-2004 to 11-2009-Greenville, MS
Product: Instrument panel parts for the automotive industry/welded seat assemblies- Customer: Nissan/Lear/Ford/Visteon/Honda
Quality Manager
Management of quality management initiatives within the organization, utilization of core tools (APQP, MSA, SPC, PPAP, FMEA, etc.) to achieve customer satisfaction, data collection and analysis.
Training and development within the organization with the utilization of hands-on application of tools at all levels of the organization. Developed and implemented quality orientation for all new hires
Implementation of audit systems for Layered Process Audits. Fully implemented TS16949 including all level 1, 2, & 3 documentation. Maintain certification until plant sold
Combination of weld cells to streamline processes, optimization enabled us to go to 1 operator and utilize labor in another area and create a 1 piece flow within the cell to reduce the chances missed operations
Successfully obtained agreement with customer on ecoated parts acceptability. Half parts being rejected at customer for small imperfections to accepting 95%.
Supplier development, Part of product launch team, customer/supplier contact
Assisted in obtaining ISO14001 certification
Johnson Controls- Madison, MS-11-2001 to 7-2004
Automotive Seating- Product: automotive seat systems-Customer: Nissan
Sr. Quality Engineer
Directs sampling inspection, and testing of component parts to determine conformance to standards.
Conducts audit of subcontractor facilities and manufacturing processes to determine adequacy and capability of quality control and ability to comply with complete quality specifications.
Reviews quality problems using problem solving techniques with engineering personnel and directs action required to correct defects.
Prepare reports concerning activities to ensure customer satisfaction, problems, subcontractor quality system, schedules, and rejected items. Organizational planning by participating in department conference.
Directs and coordinates quality containment of components, and materials produced by subcontractors.
Validate PPAP from suppliers.
Work directly with customer (Nissan) on issues with Seats produced in our facility on countermeasures to correct concerns noted by customer.
Direct work activities of 10 quality technicians to ensure quality in the process.
Direct contact with customer on daily basis
Dana Corporation/PTG- Pelahatchie, MS-6-1986 to 11-2002
Aluminum Stamping/Injection Molding/Brazing- Product: Fluid systems-radiator, under the hood assemblies, manifold, injection molding- Customer: Ford, GM, Chrysler
Quality Supervisor
Development, implementation, and management of quality management systems within the organization (QS9000)
Achievement of recertification for QS9000.
Created SPC charts and analyze data
Responsible for the management of the entire Quality Management System.
Utilization of PPAP, APQP, FMEA, control plans, corrective and preventive actions.
Utilization of quality management tools, root cause analysis, problem solving, 8D process
Responsible for gathering and analysis of statistical data utilizing statistical software, and then utilizing the data for improvements within the organization.
Supplier development
Sr. Quality Engineer
Directs sampling inspection, and testing of component parts to determine conformance to standards.
Conducts audit of subcontractor facilities and manufacturing processes to determine adequacy and capability of quality control and ability to comply with complete quality specifications.
Prepare reports concerning activities to ensure customer satisfaction, problems, subcontractor quality system, schedules and rejected items.
Reviews quality problems using problem solving techniques with engineering personnel and directs action required to correct defects
Organizational planning by participating in departmental conferences directed and coordinated quality containment of components, and materials produced by subcontractors.
Validate PPAP from suppliers.
Work directly with customer on issues produced in our facility on countermeasures to correct concerns noted by customer.
Lead Production Supervisor
Oversee work activities of 95 employees.
Ensure that order is ready to ship on time to customer.
Cross trained all employees to be able work in different areas and machine.
Monitor efficiency hourly to prevent missed shipments. Interpret company policies to workers and enforces safety regulations.
Interprets specifications, job work orders, and assigns duties. Establishes or adjust work schedules to meet production schedules.
Recommends measures to improve production methods, equipment performance, and suggest changes in working conditions and use of equipment to increase efficiency of shop, department, and work crew.
Initiate requires training for all employees within the department.
Complete production summary reports at end of shift. Schedule production in order to meet daily production requirements.
Report daily absenteeism
Education:
Moore Career College Jackson, MS
Certified Nursing Assistant 1989
American Intercontinental University Atlanta, GA
Masters of Business Administration (Project Management) May, 2014
Certifications/Awards/Recognition:
ISO/TS16949 Lead Auditor Omnex, 2004
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