Software Management

John Ellis 215-***-****

*******@*****.***

www.linkedin.com/in/JohnEllis1111

Summary

A detail-oriented, well-organized, and experienced Information Technology and Software Development Professional with over 18 years of experience in multi-platform, multi-language environments. Very knowledgeable in all IT areas as well as the Telecommunications industry and related businesses. Strengths include solid analytical and problem-solving skills, flexibility, adaptability, and great sense of teamwork. Key competencies include:

Object-Oriented Development

SDLC Methodologies (including Agile)

Applications Development

Six Sigma Using SPC

Product Management

System Programming and Support

Technical Summary

Hardware: HP VAX, HP Alpha, HP Integrity, HP ES-40

Languages & Software: Visual Basic, C#, C++, ASP.NET, C, Cobol, Basic, TSO, JCL, DCL, Perl, Javascript, MS Office products, Team Forge, MS Visio

Database: SQL Server, MySQL, HeidiSQL, MariaDB

Operating Systems: MS Visual Studio, MS Windows, Unix, OpenVMS, IBM Mainframe

Networking: DECnet, TCP/IP, Ethernet

Professional Experience

VERIZON COMMUNICATIONS Philadelphia, PA 1998-2015

Software Engineer/Team Leader/Senior Staff Consultant

Developed, implemented, maintained, and supported software to load/update the 411/Directory Assistance, Caller ID, Intercept, and FiOS DBs, and every other product and data element associated with landline products and services provided by the LiveSource business unit in Verizon, using C#.NET, VB.NET, COBOL/IBM MF, and COBOL/BASIC OpenVMS. Provided product management expertise and was a lead SME from mid to back-end of all processes in the LiveSource data flow.

Designed, developed, and implemented C#.NET applications in Visual Studio in mid to back-end processes for Single Sign-On, West DB Billing, and Operator Profile Maintenance.

Designed, developed, and implemented a server stress test console application in C#.NET to ensure the server could handle anticipated load volumes.

Performed hands-on development with multiple developers in Visual Studio .NET using subversion version control to manage continual software updates in Agile environment.

Implemented SPC to track and analyze the efficiency and accuracy of daily updates, reducing manual rejects from 4.5% to 0.1% over the course of several years to reduce expenses using BASIC and COBOL in OpenVMS. Earned 2004 Verizon Excellence Award for this project.

John Ellis 215-***-**** Page Two

Designed, developed, implemented, and was team lead for an in-house front-end DA database facilitating expense reduction, data mining, and more control of company data and products.

Coordinated meetings with vendors, product managers, and implementation teams.

Analyzed daily service orders on the front-end as well database elements on the back-end to provide the necessary conversions needed to ensure the data for all products was loaded and updated properly and all requirements were met per the planning and project implementation teams.

Documented and maintained all relevant processes and process flows and participated in interviews with outside auditors to ensure the organization met all annual ISO-9001 certification requirements.

Designed and developed applications to derive Cross Streets for listings in Manhattan in BASIC/COBOL on OpenVMS to provide more accurate info for operators and customers. Earned 2005 Verizon Excellence Award for this project.

Other Relevant Experience

SHARED MEDICAL SYSTEMS (now SIEMENS) Malvern, PA

Programmer/Analyst

Supported and implemented medical software in hospital radiology departments. Performed new software updates for customers who upgraded in order to become Y2K compliant using C++ and Visual Basic.

Developed and implemented customized software updates for individual hospitals to meet all customer requirements. Performed software upgrades for the hospitals to ensure Y2K compliance.

Education

Bachelor of Business Administration in Computer Science

Temple University – Fox School of Business and Management, Philadelphia, PA

Completed 54 credits and majored in Computer Science

Bucks County Community College – Newtown, PA

Certifications/Training

Certification of Completion in Intermediate C#

Certification of Completion in ASP.NET

Certification of Achievement in Visual Basic

Certification of Completion in Programming in Perl

Certification of Achievement in Six Sigma Green Belt from Villanova University

Certification of Completion in SQL Server

Certification of Completion in Intermediate Javascript

Certification of Achievement in COBOL programming workshop

Certification of Completion of ISO-9001:2000 Document Writing

Certification in Microsoft Visio/Document Writing

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