Customer Service Sales
Resume:
*********.*********@*****.***
Account and Human Resource Manager
Manager with more than eight years broad-based and progressively responsible experience in management and Human resources. Proven ability to work with senior management team to integrate the human resource function within the overall business operating strategy, Experience in sales and department start-ups, high growth operations and restructuring.
Areas of Expertise
Negotiation, Business Development, Employee Relations, Organization Development, Compensation, Training and development, Staffing Requirements, Safety Training, Operations Management, Team Building, Employee and Labor Law, EEO Issues
Professional Experience
Sales and mentoring professional with natural ability to maintain and develop customer relationships plan and carry out marketing initiatives and steer company business development initiatives while providing superior customer service. Goal oriented individual continually recognized for delivering the strongest, most innovative employee retention programs in the area whi!e operating at the highest levels of safety and risk management for both clients and employees.
Experience
Business Manager/Recruiter
Advance Staffing Solutions
Privately Held; 11-50 employees; Staffing and Recruiting industry
December 2011- Present Southgate Ml
• Maintain and develop customer and prospect client base
• Attend meetings, networking events and functions necessary to aid in business and organizational development
• Plan and carry out direct marketing initiatives to agreed budgets, sales volumes and timescales
• Develop recruiting strategies to identify qualified candidates
• Monitor and report on activities and provide relevant management information Drives efforts to create and sustain a culture of diversity, inclusivity, health and wellness.
• Builds and maintains effective working relationships to provide advice and counsel to employees and management on individual and organizational matters.
• Utilizes knowledge of human resources best practices to support a strategically aligned and engaged workforce where people are challenged, recognized and valued.
• Working with HR functional experts, oversees and manages compensation, benefits, safety and health, and other HR related matters for the employee base.
• Ensures corporate policies and practices are compliant with local, state and federal labor and employment laws and regulations and advises management on the application of those policies and practices.
• Performs other related responsibilities as assigned.
• Staff and fulfill all time sensitive staffing needs. Direct Hire as well as Temp to Hire Position.
• Provide accurate weekly and monthly tracking figures
Office Manager I Sales Producer
Allstate Insurance, Dearborn Ml Privately Held 1-5 Employees March 2006-Decemeber 2011
•Comprehensive knowledge of insurance products and services
•Possess excellent sales, marketing and communication skills
•In-depth knowledge of finance and budgets as well as business services
•Ability to build and maintain good rapport with potential customers
•Inside staff team building and sales Trainer
•Human Resource manager for sales team
Sales Professional
Telegraph Chrysler Jeep, Taylor Ml
Privately Held 40-100 Employees
Matched clients to the best financial products to make sure that their vehicular purchases were properly protected. Secured loans and non-traditional financing options for customers. Coordinated dealer-to dealer trades and controlled inventory. Successfully sold new cars by providing excellent customer service. Ensured maximum profitability in each transaction by up-selling finance products
•Maximized profits for the dealership by expertly structuring and restructuring finance deals.
•Increased sales by 33% within one year. Education
BSBA, Eastern Michigan University, CSP Certified through ASA, SHRM
Contact this candidate