SMT and semicon equipment operation and maintenance
Resume:
Brgy. Sampaloc III Piela
Dasmarinas Cavite 4114
Philippines
L50 Blk 1 Fatima Heights Subd. Brgy. Sampaloc, Dasmarinas Cavite
Jose Francisco S. Segismundo
OBJECTIVE
To be able to work in a company as SMT Engineer wherein I can use my experience, skills and knowledge in SMT electronics and semicon manufacturing equipment operation and maintenance and sales and service support for SMT electronics and semicon customers.
W ORK EXPERIENCE
Seminars/
Trainings
July 1, 2014 – present TRESKY AG Switzerland
Regional Service and Application Engineer
To support existing customers in the region
To support and monitor the representative in the region
To promote the company product and services in the region
To establish the company existence in the region
To be competitive in the industry in terms of better after ales support
To perform machines installation, commissioning, On-site training, production monitoring, as well as all documentation listed in Standard Operating Procedures
To Ensure products with its options are to be checked, tested and calibrated to its specifications
To Ensure customer's staff are trained with operational skills
To ensure customer can run their production smoothly
To recommend measures ensuring optimum utilization of systems
To respond to customer service call - during and after office hours
To attend problem at customer site as & when necessary
To solve machine problems and onsite support
To identify issues and problems related to production with our product
To recommend measures ensuring optimum utilization of our product
To perform machines upgrade & retrofitting activities at customer site
To provide ownership to the escalation and track the issues until it is resolved in a systematic and analytical approach
To liaise with HQ Technical Support for additional support if required
To Initiate, & maintain communication with customers, agents and Internal departments, in order to ensure timely communication exchange among function groups for better understanding of customer's expectations
January 1, 2013 – May 30, 2014 Palomar Technologies
Singapore
Regional Service Engineer ( SE Asia)
To support existing customers
To improve customer service support
To help increase sales target
To support reps in the territory
To lead the team as project manager especially on automation and integration process
To ensure customer satisfaction
To perform machines installation, commissioning, On-site training, production monitoring, as well as all documentation listed in Standard Operating Procedures
To ensure products with its options are to be checked, tested and calibrated to its specifications
To ensure customer's staff are trained with operational skills –
To ensure customer can run their production smoothly
To recommend measures ensuring optimum utilization of systems
To respond to customer service call - during and after office hours
To attend problem at customer site as & when necessary
To solve machine problems and onsite support
To identify issues and problems related to production with our product
To recommend measures ensuring optimum utilization of our product
To perform machines upgrade & retrofitting activities at customer site
To provide ownership to the escalation and track the issues until it is resolved in a systematic and analytical approach
To liaise with HQ Technical Support for additional support if required
To Initiate, & maintain communication with customers, agents and Internal departments, in order to ensure timely communication exchange among function groups for better understanding of customer's expectations
April 1, 2004 – December 31, 2012 Hesse & Knipps
(Asia) Limited
1001 Kwong Sang Hong Center
151 – 153 Hoi Bun Rd, Kwun Tung
Kowloon Hong Kong
Technical Service Engineer (Asia)
To maintain and improve good relation to existing customers regarding their purchased products / equipments
Update existing customers regarding new developments and technologies applicable to their process.
To help develop more accounts on the sales of equipments
To ensure the quality of job rendered to a customer in terms of service support
To provide proper maintenance and repair of equipment purchased by existing customers
To check plan and execute operational needs of personnel.
To monitor, execute and advise sales and technical team on sales and technical matter and their respective schedule. To perform machines installation, commissioning, On-site training, production monitoring, as well as all documentation listed in Standard Operating Procedures
To ensure products with its options are to be checked, tested and calibrated to its specifications
To ensure customer's staff are trained with operational skills
To ensure customer can run their production smoothly
To recommend measures ensuring optimum utilization of systems
To respond to customer service call - during and after office hour
To attend problem at customer site as & when necessary
To solve machine problems and onsite support
To identify issues and problems related to production with our product
To recommend measures ensuring optimum utilization of our product
To perform machines upgrade & retrofitting activities at customer site
To provide ownership to the escalation and track the issues until it is resolved in a systematic and analytical approach
To liaise with HQ Technical Support for additional support if required
To Initiate, & maintain communication with customers, agents and Internal departments, in order to ensure timely communication exchange among function groups for better understanding of customer's expectations
July 1, 2002 to March 30, 2004 AXEND PTE Ltd
71 Tanerry Lane #10-03
City Industrial Buiding
Singapore 347807
Regional Service Engineer (Asia)
To help develop and generate more accounts on the sales of equipment
To ensure on time delivery of equipment and quick response time for services to avoid delays and downtime
Regular visits to existing customers to improve relation and get feedback for improvement of services
To ensure customers satisfaction in terms of services rendered to customers on their equipment
To check and monitor the schedule of sales and technical team
To plan, check and execute operational needs of the office and personnel.
August 1, 1999 – June 30, 2002 Autroncorp Pte Ltd. (Phil Branch)
6th Flr PhilAmlife Bldg. Madrigal
Business Park, Ayala Alabang
Philippines
Sales & Service Manager
To help develop and generate more accounts on the sales of equipment
Materials and equipment spares
Monitoring of day to day activities of service personnel of
Individual performance to meet the company goal and achievement
To ensure proper training and skills development of sales and service personnel
To ensure on time delivery of equipment and quick response time for services to avoid delays and downtime
Regular visits to existing customers to improve relation and get feedback for improvement of services
To ensure customers satisfaction in terms of services rendered to customers on their equipment
Increased company headcount from 4 to 22 sales, service and administration personnel
Sold the most number of AOI in Autroncorp Asia.
August 1, 1998 - July 30, 1999 WKK Philipines Inc.
Unit 101 Marbella I Condominium
Roxas Blvd, Pasay City Phils.
Customer Service / Service Manager
To help develop and generate more accounts on the sales of equipment
Materials and equipment spares
Monitoring of day to day activities of service personnel of
Individual performance to meet the company goal and achievement
To ensure proper training and skills development of sales and service personnel
To ensure on time delivery of equipment and quick response time for services to avoid delays and downtime
Regular visits to existing customers to improve relation and get feedback for improvement of services
To ensure customers satisfaction in terms of services rendered to customers on their equipment
Suggested new products that increase company earnings by 12%
Sold the most number of Vitronics oven among all its distributor in Asia.
January 5, 1998 to July 1998 ASTEC Power Inc
CEPZA complex,
Rosario Cavite
SMT Process / Maintenance Sr. Engineer
Improve production process quality and control of SMT and AI lines
Continues skills development and upgrade of technicians and operators
Monitoring of production process regarding quality, yield and efficiency
To ensure that all the specs are met in terms of quality, quantity in accordance with the company policy and customers requirements
To study and resolve issues concerning quality and productivity
To monitor and evaluate new product from start to the end of production
To implement and improve guidelines for better equipment operation and production process
To ensure proper handling of tools and equipment in production process
For safety and quality of the products being manufactured.
June 11, 1992 to December 1997 TANDY Corporation
Kaohsioung, Taiwan
ROC
SMT / AI Production and Maintenance Supervisor
Ensures that all SMT and AI machines are capable to assembly boards effectively to meet the quality requirements and reduce the need for touch up and or rework
Supervise maintenance technician in maintaining production tools and equipment to increase efficiency and reduce breakdown and downtime.
Develop projects for improvement of production process and cost reduction
Ensures proper preventive maintenance system to sustain good machine performance and to minimize maintenance cost.
Monitoring spare parts inventory, re-stocking, ordering, receiving and control of issuance
Recommending machine and equipment improvement to increase productivity and efficiency of the equipment and machines.
Monitoring of production process and control.
Line balancing and operation
Production planning and control
Upgrade operator skills in machine operation and PCB, materials handling
Conduct daily meeting with subordinates regarding day to day issues in process, quality and productivity.
January 1991 to June 1992 UNIDEN Phils. Inc.
FTI complex, Taguig
Metro Manila
Section Head (SMT and AI Asst. Manager)
Production monitoring and line balancing
Production process, planning and maintenance control
Engineers, technician and operators skills upgrade and performance improvement
Set guidelines for quality, quantity and efficiency
Improve quality and reduce rework and downtime
Responsible for the development and implementation of training programs and modules for newly hired engineers, technicians and operators
Provide training plans and activities
Preparing course evaluation reports
Develop and revise, implement and evaluate training programs
Responsible for certification and recertification of operators
October 12, 1989 – January 1991 UNIDEN Phils. Inc.
FTI Complex, Taguig
Metro Manila
SMT and AI Process and Maintenance Sr. Engineer
Training and education of newly hired SMT operators.
Shift supervision of SMT and AI machine and operation
Shift supervision of technician and operator
Production control and reports.
Quality trouble countermeasures and quality development.
Responsible for machine programs and maintenance.
Develops, recommend, and implement production process and procedure
Machine troubleshooting.
November 1988 - September 1989 UNIDEN Phils. Inc.
FTI Complex, Taguig
Metro Manila
SMT and AI maintenance Technician
Responsible for equipment and instrument repair and maintenance
Programming and debugging of programs for new product
Spare parts monitoring and inventory
Assist engineers in preventive and periodic maintenance of production equipment
Improvements of production equipment to ensure proper operation and less downtime
Operation and Maintenance of Panasert Machines
RH6, JV, JVB, AV, ABV, AJ
Matsushita Technology ( Singapore ) Pte. Ltd.
(Singapore / Japan)
Operation and Maintenance of FUJI Machines
CPII, CPIII, CPIV and CPVI
Fuji corporation (Japan)
Operation and Maintenance of SANYO machines
TPM 40 and TPM 60 (Japan)
Operation and Maintenance of UNIVERSAL Radial / Axial Machine (in house)
Teambuilding
Production quality control management
Advance management
Supervisory Skills and Development Seminar
Design of Experiment
Operation and maintenance of Speedline camalot cleaning and dispensing machine (USA / Singapore)
BTU Reflow oven (Singapore)
Vitronics Reflow / Wave solder (Singapore)
Digitest In Circuit Tester (Malaysia)
Vi Technology AOI, Reflow, Laser Soldering (Singapore)
MAT die attached operation and maintenance (Singapore)
H&K wedge bonder operation / Sales training (Germany/Singapore /HK)
Palomar Technologies die bonding machine (USA)
TRESKY AG die bonding machine (Switzerland)
Statistical Process Control
Neville Clark Philippines
Edsa Shang-rila Hotel
Education
1984 - 1986 Heroes Memorial Colleges
Daet Camarines Norte
Electronics Technology
1986 – 1989 PATTS College of Aeronautics
Pasay City, Philippines
BS Aircraft Technology
Machines Operated
Special Skills
PANASERT / PANASONIC MACHINES (SMT / AI)
AV, AVB, RH6, JV, JVB, AJ, NX, MP3, MVII C / F
FUJI MACHINES (SMT)
CPIII, CPIV and CPVI
SANYO MACHINES (SMT)
TPM / TCM 40 and TPM / TCM 60
UNIVERSAL MACHINE (AI)
Radial and Axial insertion
SPEEDLINE AND CAMALOT
Microcel and Microline cleaning system
Camalot dispensing machine
H&K
Wedge bonder
MAT
Die attach equipment
VI Technologies
Oven, reflow, furnace and AOI
Digitest
In Circuit Tester
Vitronics Soltec
Reflow / Wave Soldering Equipment
BTU
Reflow Oven
Microsoft Windows XP, Excel, PowerPoint, Equipment operation, maintenance and trouble shooting
Background
Born in Manila
Can speak English and simple chinese
46 years of age
Male
Married
5'7'' in height
References
Mr. Cezar Azurin Country Manager, WKK Phils. Inc.
Mr. Fortunato Chia General Manager ASTEC Power Inc.
Mr. Yoshinori Matsuoka General Manager UNIDEN Phils. Inc.
Contact this candidate