Customer Service Quality Assurance
Resume:
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Jocelyn Tiana Chamorro
Objective To obtain employment with the Defense Commissary Agency, with an opportunity to advance through strong work ethics and excellent customer service skills.
Experience April 2015-July 2015 HSAA Automotive Alabama Inc Enterprise,AL Packer/AC Brake Hose Operator
● Examines and inspects containers, materials and products to ensure that packing
specifications are met.
● Marks and labels containers, tags, products, and using marking tools ● Manufacturing brake hoses, inspection and quality control.
April 2014-June2014 Red Lobster Montgomery, AL Server/Customer Service
● Provided customer service and to ensure a positive dining experience
● Operated a cash register to process transactions including cash, debit/credit
● Maintain cleanliness of work area and followed proper company guideline procedures
May 2013-Oct 2013 Mc Donald’s Santa Isabel, PR Barista/Cashier
● Processed orders using an electronic checkout system to process cash and debit/credit transactions
● Replenished and stocked on hand inventory and maintained proper product rotation for quality assurance
Nov 2012-Dec 2013 Coamo Springs Restaurant Coamo, PR Hostess/Server
● Greeted patrons upon arrival to ensure excellent customer service ● Operated a cash register to complete customer purchase transactions
● Inventory control of the supply room and implementation of proper stock rotation procedures
Education 2009-2011 Ramon Jose Davila Coamo, PR
● Graduated in 2011 with a high school diploma. ● Bilingual in English and Spanish
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