Robert H. Delaney

985-***-**** *** Blackfin Cove, Slidell, LA 70458 acs9tw@r.postjobfree.com

SALES MANAGEMENT

Field Sales Management, New Business Development

A dynamic Sales Professional with a solid reputation for ability to grow product market share. Strengths in organization, communication, business planning and implementing selling presentations. Professional Marketer who drives market share with tools learned through the course of years of knowing the do’s and don’ts of driving market growth. Marketing, Sales Manager and Executive Consultant who exceeds the expectations of those that I serve. Competent sales consultant who shows by his actions using skill and personal endeavor to succeed by the everyday working of the task at hand.

Areas of Expertise

Sales Management

Client/Partner Relations

Territory Growth & Expansion

Customer Loyalty/Retention

Global Market Development

Account Management

Relationship Building

Team Leadership & Management

Market Analysis & Penetration

Strategic Business Planning

Sales Promotions

Prospecting/Networking

New Business Development

Warranty Reduction

Core Competencies

Highly skilled in creating supportive business solutions, developing high-levels of revenue growth, and facilitating effective sales strategies to impact bottom-line of territory/company objectives.

Proven ability to effectively handle multi-task levels of management responsibility with minimal direction from superiors while supervising personnel, providing team leadership, motivation, and development.

Solid communication, interpersonal, time management, analytical, organizational, and leadership skills.

Go-getter attitude with an ability to easily grasp new ideas, concepts, methods and sales techniques.

Experienced in forecasting, sales performance improvement, product launches, and networking.

Professional Profile

SBOX STORAGE New Orleans, LA 2007 –Present

Sales and Operations Manager

Initiates sales and leasing of storage containers and ground-level offices along the Gulf-Coast Region while overseeing the daily sales and operations process for the New Orleans branch.

Servicing of existing accounts while focusing on prospecting initiatives, and increasing sales.

PERFORMANCE TRAILERS New Orleans, LA 2003 – 2007

Field Sales Manager

Assumed full responsibility for managing the Gulf Coast Territory selling and servicing products to dealers in a 3-state area while increasing customer base by 20% through effective prospecting and customer loyalty.

Implemented related parts sales by development of brochures and parts listing catalogs, as well as created monthly sales promotions on various trailers and parts which were distributed by delivery drivers and telefax.

Contributed to a steady increase in sales and warranty reductions, resulting in one of the most profitable territories in the company.

GERHARDTS DIESEL, INC. Jefferson, LA 2000 – 2002

Field Sales Rep

Held accountable for managing a 68-account territory in a 3-state area by selling diesel engine injection components and performance related items.

Significantly increased revenue by adding new accounts and promoting monthly specials on products and service work.

Landed 15 new accounts, resulting in additional sales of $200K through successful implementation of a diesel performance program.

Involved in ongoing training, marketing, and advertising of performance dealer network program while increasing sales of existing customer base by working with retail sales representatives to focus on features and benefits of performance product lines.

Professional Profile

(Continued)

GNB BATTERY TECHNOLOGIES Baton Rouge, LA 1995 – 2000

Field Sales Manager

Managed a 98-account territory selling lead-acid batteries to retail outlets, repair shops, wholesale distributors, government and industrial accounts in a highly competitive industry.

Increased revenue from 800K to 1.1M by effectively prospecting, landing new accounts and controlling margins.

Increased gross margins from 26% to 30% by focusing business efforts on profitable accounts, limiting business relations with low profit accounts and actively managing warranty exposure.

Implemented on-site tester program and customer education program to reduce warranty returns for non-faulty batteries. Reduced warranty exposure by 3% while enhancing customer and downstream user satisfaction.

Converted 20 accounts to the premium line by detailing product features, demonstrating value and ensuring service after the sale.

Collaborated with retail sales representatives to capture more battery business from their existing customer base. Joint presentations and focused strategy resulted in increased sales.

Awarded membership in the GNB Million Dollar Club for three consecutive years.

PARTS, INC. Baton Rouge, LA 1988 – 1995

Sales Account Manager

Managed and serviced 25 associate franchise accounts participating in the Parts Plus Program.

Increased revenues through sales to existing customers and adding new business associates. Built business to 2.5M in sales within one year.

Landed four new accounts by demonstrating features and benefits of the Parts Plus Program (innovative POS and inventory system, discount pricing and advertising).

Increased sales of premium products resulting in growth in gross margins to the retailer.

Continuously monitored return data and trends to control warranty exposure. Worked with retailers to manage returns while maintaining downstream customer satisfaction.

Successfully maintained customer satisfaction and trust during a time of intense corporate change, territory realignment and internal restructuring.

Recognized with the Eagle Award in 1994 for outstanding sales growth.

Education and Training

Dale Carnegie Sales Seminar

Achieving Customer Satisfaction, Development Dimension International

Computer Skills, Autopoint Systems Inc.

Sales Force 2000: Closing the Deal, Negotiating Skills, Effective Selling Techniques

Don Shapiro and Associates

Sales and Profits, Automotive Wholesalers Association

Associates Degree, Marketing Management and Business Administration

Rochville University, Sarasota, FL

REFERENCES

Available Upon Request

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