Mona Bayoumy 612-***-**** acs9s0@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Human Resources Program Administration and Development offering a 17-year HR career distinguished by commended performance and proven results.

Extensive Human Resources Background, including experience in system implementation/conversion, leadership coaching and staff development, business management and strategic planning, data gathering and reporting, trends and technology, standardization, process improvement and efficiencies, payroll management, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Expertise

HR Department Startup

Employment Law FMLA/ADA/EEO/WC/AA/VETS 100

HR Policies & Procedures

Workforce Planning

Merger & Acquisition

Staff Recruitment & Retention

Employee Relations

Benefits and Compensation Administration

HR Program/Project Management

Payroll/Time and Attendance Management

Orientation & On-Boarding

HRIS/HRMS Technologies

Training & Development

Performance

Management

Organizational Development

Risk Management

EDUCATION

UNIVERSITY OF PHOENIX – St. Louis Park, MN

Bachelor of Science in Business Management, 2012

CENTURY COLLEGE – White Bear Lake, MN

Human Resources Management, 2007

Professional Development

Professional Development:

Complete ongoing training in the areas of: law and employment, discrimination and compliance, leadership development and team building, recruiting, interviewing and hiring, benefits administration and management, and best practices in human resource management.

Affiliations:

Society for Human Resource Management (SHRM)

Twin Cities Human Resource Association (TCHRA)

HR/Payroll Software & Computer Skills:

HRIS applications: ADP Pro Business, ADP PayeXpert, ADP iPay, ADP ezLaborManager, ADP HR Perspective, ADP Reportsmith, ADP Reportwriter, ADP Workforce Now v5.1, Ceridian HR/Payroll Web, Ceridian HR/Payroll Latitude, Ceridian Recruiting Solutions, Concur Travel & Expense, Kronos Workforce Timekeeper v5 System Administration, Kronos Workforce Timekeeper v5 User Essential, Kronos Workforce Payroll v5 Processing Payroll, Lawson Processing Payroll v9.01, PeopleSoft v8.9, SafeGuard World International, Success Factors, and Ultimate Software (UltiPro).

MS Office (Word, Excel, PowerPoint, Access, Outlook, Project), Windows SharePoint, Bomgar, WebEx Communications, Microsoft Lync, and GoToMeeting.

PROFESSIONAL EXPERIENCE

Robert Half Management Resources -- Minneapolis, MN

Provides senior- level project professionals’ services.

Project Manager, 2014-2015 (Healthcare Company)

Leading a HR/Payroll system conversion including systems maintenance and upgrades, systems training, and other systems related support, as well as enterprise wide reporting (ad hoc and on-going) and analytics. Serve as the HR/Payroll contact for systems related issues that impact individual companies, I.S. & T. and other areas within the company.

Key Results:

Lead and support 9 project team members. Facilitate weekly meetings to communicate progress, risks, expectations, timelines, and milestones to project team. Review the quality of work completed with the team on a regular basis to ensure it meets the project standards.

Develop a detailed work plan which identifies and sequences the activities needed to successfully complete the project.

Determine the resources needed to complete the project. Interview and select qualified consultants with suitable skills for the project activities.

Identify and track risk assessment. Escalate the issues as necessary to ensure minimal risk to quality, budget, and timeline.

Communicate and review the project schedule and progress with sponsors to secure sign off on deliverables or documentation, and revise as required.

Work with change management consultant to establish a communication schedule to update key stakeholders in a timely manner.

Create forms and records to document project activities using SharePoint. Set up files on a secured drive to ensure all project information is documented.

Write and update the protocols, policies, and procedures (including on-line help) associated with the systems. Keep policies and procedures consistent with current operations and systems functionality. Communicates revisions to end-users. Develop and conduct on-going end-user training; regularly assess training needs.

Provide direct support to HR/Payroll such as security administration for end users (add/remove and change levels of security, manage security at the screen and/or field level). Work with I.S. &T to develop and implement system security.

Assess new modules, upgrades for potential implementation. Plan and perform all testing requirements on all systems changes.

Develop and assist with continuous process improvement of core business processes to facilitate accurate and timely HR/Payroll information and reporting. Provide leadership in the development of best practices in reporting information for HR business needs including report content and layout design, validation of information and analysis.

HRIS Systems Specialist 2014-2014 (Technology Company)

Manage the implementation of the recruiting and review process using ADP Workforce Now V5. Successfully launched both modules using current process and mapping to ADP process to set-up within ADP. Took on additional tasks while meeting the clients’ one month deadline.

Key Results:

Review Process Module.

Recruiting Process Module.

Created system administrator user guides.

Created end-user training guides.

Training PPTs for Manager and Employees.

Training manuals.

Payroll Manager 2013-2013 (Industrial Chemical Company)

Managed the HRIS system clean-up post Ultimate Software conversion and successfully mended the HR/Payroll modules for current year-end processes. Build and improve processes and procedures surrounding all HR/Payroll functions and implementing and upgrading HR/Payroll systems. Led and directed the work of three HR/Payroll personnel relating to payroll processes and procedures.

Key Results:

Overall day-to-day operations including employee/manager questions, integrity of HRIS system, verification of employment, leaves of absences, manning the payroll mailbox, wage attachments and payroll taxes.

Responsible for all payroll functions including concepts, practices, and procedures.

Project Manager for UltiPro HRIS implementation/conversion system clean-up and automated reporting.

Oversaw payroll processes and procedures including taxes and finance requests regarding payroll payments.

Proposed short-term and long-term strategies for continuous improvement in payroll and human resources operations.

Developed best practices for payroll training materials and workflow checklists.

Led and directed the work of new and existing employees who were training on payroll processes and procedures.

Involved in the SOX project working with finance and auditors.

Benefits funding of 401k and HSA.

SPIRE Federal Credit Unions – Falcon Heights, MN

To improve the financial well-being of our member-owners.

HR and Training Manager Consultant, 2013-2013

Fulfilled a broad range of HR generalist functions, including recruiting and coaching hiring managers, training employees, training manuals and material content, and training seminars. Managed and coached training employees. Provide recommendations and best practices for benefits, payroll and HRIS administrators. Develop benefits process documentation. Reviewed policies and procedures for updates and managed annual reporting for EEO, AAP, and Vets 100.

Key Results:

Lead and direct the work of two training employees.

Design, plan, and implement corporate training programs, policies and procedures, and suggest enhancements to existing training programs.

Project Manager of the training material and development for new products. Achieved target deadline within three weeks: manuals, PowerPoint’s, and eLearning.

Streamline training requests by creating an online training ticket and training department mailbox.

HRIS implementation from Ceridian HPW to UltiPro Payroll, provide input and best practices to HRIS Implementation Specialist.

Benefits Administration, provide input and best practices to Payroll and Benefits Administrator. Assist with payroll audits to ensure payroll is processed on time.

Developed process documentation for 401k and cobra vendor check process as well as documentation for Joomla and Episys procedures.

Review and recommend training for Supervisors, Managers, Directors, and Training employees.

Affirmative Action and Equal Employment Opportunity and Vets 100 reporting.

Recruiting, screening, background and reference checks, offer letters, and scheduling interviews.

State of Virginia taxation for SUI and electronic access and working with Ceridian tax representative to ensure amendments are accurate.

Unemployment insurance for Minnesota established online account management.

DELL Compellent (Formerly Compellent Technology) – Eden Prairie, MN

Multi-million-dollar publicly-traded global technology company.

Sr. HR Generalist, 2010-2012

Improve process and procedures by streamlining HR administration forms eliminating redundancy saving time and costs. Reviewed and updated company handbook. Conducted new hire orientation, annual benefits enrollment programs. Recruiting and on boarding. Developed request for proposal presented to the CFO for international implementation. Led and directed U.S. and international teams for HRIS implementations from ADP to UltiPro (Ultimate Software). Manage company-wide Manager and Employee training and online user guides for end-users. Assist with acquisition with HR and Payroll employee off boarding, compensation, grade levels, and benefits.

Key Results:

Developed/introduced computerized human resources administration forms that automated and streamlined new hire, employee-change order, and termination processes, and optimized HR personnel documentation efficiency and integrity.

Conceptualized/implemented Human Resources and Payroll protocols, integrated process verification, time management, overtime policies and procedures, and assured multi-departmental processing consistency/efficiency.

Recommended, developed, and deployed an HR support mailbox end-user service option, responded to HR questions, and provided organization-wide information and resource sharing.

Managed staff orientation, garnishment, payroll tax rating, and employment verification processes, streamlined, automated, and administered 401K and Stock Option programs, reduced labor demand, and improved personnel informational access.

Developed, prepared, and submitted monthly, quarterly, and year-end Human Resource and Payroll Department financial/productivity reports to senior managers.

Coordinated internal and external payroll, 401K, and Human Resources audits, and consistently achieved high audit ratings and results.

Managed payroll operations, processing bi-weekly, semi-monthly, and monthly payroll for 500+ multi-state and 30+ international personnel in Canada, France, Germany, Italy, The Netherlands, and United Kingdom, and assured payroll processing accuracy and timeliness.

Provided/administered onsite, WebEx online, and one-on-one training programs for directors, managers, and general personnel, modeled UltiPro Payroll System and payroll processing procedures, and increased end-user competency and productivity.

Appointed as team lead, oversaw US ADP to UltiPro System Conversion project, eliminated system redundancies and rework, and achieved system launch within targeted 90-day timeframe.

Concurrently championed, sourced, and selected high-profile SafeGuard World International payroll vendor, and introduced a payroll-processing methodology to accommodate newly on boarded international personnel.

BioScrip Pharmacy Services, Inc. – Eden Prairie, MN

Multi-million-dollar regional pharmacy company.

Sr. HR/Payroll Generalist, 2008-2010

Successfully led HRIS implementation/conversion from ADP to Ceridian HR/Payroll Latitude. Create training manuals and procedures for end-users including training new Employees and Managers. Manage several HR/Payroll projects working with temporary employees and consultants.

Key Results:

Administered 401K, wage withholding, and garnishments processes and assured compliance with state and federal regulatory requirements.

Audited Human Resources employment documentation processes, and achieved/sustained data processing and HRIS system integration accuracy and integrity.

Reviewed and processed federal, state, and local tax reports, updated multi-state tax rates, and maintained reporting accuracy and timeliness.

Selected as project lead and championed/implemented payroll software changes and process improvements. Managed ADP to Ceridian System Conversion project and achieved targeted quality performance and schedule objectives.

Served as acting manager, trained/on boarded two new payroll managers, and processed bi-weekly and weekly payroll that supported 1800 personnel in 38 multi-state locations. Interviewed, hired and managed payroll consultant.

Provided/administered onsite, WebEx online, and one-on-one training programs for directors, managers, and general personnel, modeled Ceridian HR/payroll processing procedures, and increased end-user competency and productivity.

Trained, mentored, and technically supported Payroll Department personnel, created payroll process and procedural training manual, and improved team productivity/efficiency.

Uploaded/imported general ledger reports to Lawson Software System, reconciled payroll accounts, and verified journal entries.

GMAC ResCap – Bloomington, MN

Global financing company.

Sr. HR/Payroll Generalist, 2006-2008

Benefits administrator including Military leaves and assist with annual benefits enrollment. Resolve internal and external employee HR/Payroll issues/questions. Process national payroll using PeopleSoft v8.9 software. Recruiting and on boarding and mentoring new hires within the department. Create training manuals and procedures for GM acquisition.

Key Results:

Served as manager and employee liaison, effectively troubleshot/resolved payroll and HR issues, and averted escalated service call requests.

Assisted HR Department with processing open enrollment benefits, garnishments, 401K loans, and deductions, and updated Intranet/HRMoney websites.

Led continuous improvement initiatives, streamlined check distribution, tax cash gift management, and training procedures and processes, improved team productivity/efficiency, and optimized labor utilization.

Administered and documented STD, FMLA, LTD, Workers Compensation, and Military Leave benefits in the PeopleSoft Payroll System.

Processed in-house, bi-weekly, multi-state, multi-company payroll and administered timely and accurate payroll services to 8000 personnel.

Reviewed Payroll Department audit reports, identified/resolved benefit, deduction, and employee tax discrepancies, and optimized reporting accuracy and integrity.

Utilized PeopleSoft application, input/data processed real-time and exception pay requests, commission, bonus, voluntary/involuntary employee deductions, and established/maintained draws and recurring payment schedules.

Accessed Wells Fargo System, verified check status, issued stop payments, ACH delete, and reversal requests, and managed Positive Pay process.

Developed/produced a payroll training manual to accommodate GMAC ResCap acquisition by GM.

Co-interviewed, screened, recommended, on boarded, and trained new Payroll Department personnel.

AirBase Services Inc. – South St. Paul, MN

Airline repair service company.

HR Manager, 2005-2006

Managed front office personnel and streamlined and improved all front office processes including records, documentation, and training. Recruiting, hiring and on-boarding process including drug screening and background checks. Administer benefits, FMLA, Workers Compensation, and OSHA. Developed policy and procedures documentation and employee rewards program. Coach and mentor employees and managed day-to-day employee relations.

Key Results:

Managed front desk personnel, assisted operations manager with supervising 40-person warehouse team, and assured quality repair and service delivery to major airline carrier accounts.

Developed/implemented office administration policies and procedures, streamlined documentation management, building maintenance, and billing processes, and maximized operational efficiency.

Conducted performance reviews, recommended performance improvement plans, and positioned qualified personnel for intercompany advancement.

Created team-centered work environment, developed/implemented Employee Rewards Program, and improved employee satisfaction and retention levels.

Conducted on-site safety audits, identified/addressed areas of risk, assured OSHA, and FMLA compliance, and mitigated organizational risk and liability.

Manage recruitment for all personnel and temporary employees; conduct new employee orientation and exit interviews.

Trained and briefed personnel on HR policies and procedures, job duties, identify training needs and implement the training and development agenda.

Perform benefit administration and conduct annual open enrollment.

Process bi-weekly payroll for staff.

Employee relations, including managing absence, disciplinaries, reduction in force, grievances, and sickness.

Identified/recommended cost-reduction opportunities to senior managers, restructured enterprise-wide order-fulfillment process, and substantially reduced labor costs.

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