Pharmaceutical Sales
Qualifications Profile
Dynamic, detail-oriented, and multifaceted professional, offering hands-on experience in sales and product marketing; complemented with knowledge of science and medication honed from educational foundations. Adept at promoting customer engagements to acquire and drive customer loyalty initiatives. Recognized for keen attention to detail and familiarity of company products for demonstration and marketing. Technically proficient with Microsoft Office Suite (Word, PowerPoint, and Excel) and 20/20 Design software. Articulate communicator, with multilingual fluency in English, Urdu, and Hindi, as well as writing and reading competencies in Arabic.
Functional Skills
Product Management and Customer Service
Administered the conceptualization of innovative plans to integrate functionality and aesthetics.
Conducted effective catalogue and product demonstration for the clients to determine appropriate products to suit their needs.
Executed leadership competencies in educating customers regarding the company’s finance options through the use of various technology to make the most out of designing projects
Patient Administration
Took charge of collecting pertinent patient insurance and personal information as required.
Assumed full responsibility in processing prescriptions in the computer system as well as requesting refills from doctor’s office.
Team Building and Leadership
Presided over training to associates in various departments through in-depth product knowledge to ensure first-rate customer service.
Led efficient training activities for newly hired employees toward performance development.
Interpersonal Relations and Collaboration
Made substantial contributions in creating a valuable input into the merchandising decisions to the Store Management Team and Operations Team.
Offered first-rate assistance in performing various laboratory functions related to specimens and normal cytoprep functions.
Accomplished wide-ranging accounting functions as assigned by the management.
Closely collaborated with various insurance companies to authorize payments for medications.
Growth Development Impacts
Delivered outstanding work performances, thus successfully receiving the following awards:
All Star Customer Service award 2013 and 2014;
Platinum, Gold, Silver and Bronze Homer Awards;
13 Individual District Manager Recognition Awards;
Associate of the Month on January 2014, February 2014;
Associate of the Quarter 2014; and
Specialist of the Month on December 2014, March 2015, and October 2015.
Gained the highest customer satisfaction rate from over hundreds of surveys within just two years.
Demonstrated marketing proficiency which resulted to attainment of 97% above defined goal in district sales.
Drove key efforts in increasing project loan accounts by two folds for the first quarter and regulated growth in both project loans and consumer credit accounts throughout the career at Home Depot.
Work History
Home Depot Teays Valley, WV
Department Supervisor Kitchen and Bath (Full Time) 2015–Present
Design Consultant (Full Time) 2013–2015
Laboratory Corporation of America Charleston, WV
Specialty Lab Assistant (Full-Time) Cytology Department 2008–2013
Rite Aid and Sam’s Club Pharmacy Charleston, WV
Pharmacy Technician (Part Time) 2007–2008
Education
Post-Bachelor Program in Biological Sciences, 2009 Marshal Graduate University South Charleston, WV
Bachelor of Science in Biology, 2008 West Virginia State University Institute, WV
NASA Scholarship Award for Research in Meningioma
Professional Development
20/20 Design Software Training
Activities
Volunteer, Local homeless shelters and Hospitals