Rafat Al-Qadhi

Manama, Bahrain

acs97x@r.postjobfree.com

I am a university graduate majoring in Computer Engineering from University of Bahrain in Bahrain. I am currently seeking a job that best defines and fits my university degree and personal potential within a bank environment. Currently I am working as an Application support analyst in Global Payment Services (GPS). Also, I worked as senior software developer in Trust international Insurance and Reinsurance Company (TRUST RE). and I was worked as Lead Application Support in Global payment Services (GPS), developing cards system

(POWERCARD).

As you will see on the enclosed CV, I have a high-quality educational background, professional experience, and track record for which you are searching. In addition, I am motivated, hardworking, eager to learn, and open minded person who is appreciating the opportunity to contribute to your organization’s success. Looking forward to hearing from you where promising that meeting with me will not be a waste of your time and I will make myself available at your convenience. Please feel free to contact me by phone +973- 33432666 or by e-mail at acs97x@r.postjobfree.com.

Sincerely yours,

Rafat Al-Qadhi

Rafat Al-Qadhi

Address: Build-943, Road-7516, AL-JANABIYAH 575

Nationality: Bahraini

D.O.B: 29 August 1987

Mobile Number +973-********

Res. Phone Number +973-********

acs97x@r.postjobfree.com

EDUCATIONAL BACKGROUND

Bachelor in Computer Engineering June 09

University of Bahrain, Bahrain

Scientific High-School Degree, GPA: 93.6 June 05

Sheikh Abd Al-Aziz secondary School

PROFESSIONAL CERTIFICATE

VISA-BaseII Certification DEC 11

(Chargeback cycle, VISA clearing and Edit package) Hightech Payment Systems (HPS) Casablanca-Morocco

VISA-BaseI Functions DEC11

(Authorization flow, BaseI Interface and VTS simulator) Hightech Payment Systems (HPS) Casablanca-Morocco

IPM Certification DEC 11

(Chargeback cycle, MasterCard clearing, MCPS and Pre-Edit initiation) Hightech Payment Systems (HPS) Casablanca-Morocco

CIS Functions

(Authorization flow, CIS Interface and CIS simulator) DEC 11 Hightech Payment Systems (HPS) Casablanca-Morocco

Introduction to Insurance & Insurance Documentation

(Grade: Pass ) MAR 13

Bahrain Institute for banking and finance (BIBF)

SQL SERVER 101 APR 13

Online learning (Trainsignal.com)

SQL SERVER 2008 administrative APR 13

Online learning (Trainsignal.com)

Project Management - Fundamentals

(Grade: Distinction) MAY 13

Bahrain Institute for banking and finance (BIBF)

WORK EXPERIENCE

Global Payment Services SEP 13 - Present

Technical Account Manager

Main responsibilities :

• Guarantee project organization and communication.

• Detect problems and provides alternatives

• Analyse and define information and technical needs.

• Ensures the conduct and outcome of the project.

• Execute the design, build and deployment of the PowerCard solutions.

• Provide maintenance and support for PowerCard solutions.

• Assure the translation of the expression of need for one or more parts of the project.

• Supervise the implementation and evolution of the operational rules and functional orientation.

• Ensures the transfer of the project to the support team to ensure optimal customer care.

• Professional Experience in oracle 10g&11g ( SQL, PLSQL, Report and Form Developer )

• Professional experience on POWERCARD credit revolving parameters and functionality.

• Support and development online ( POS, ATM, Internet Banking)

• Support setup parameters and development for Merchant and Outlet

• POWERCARD online functions and interfaces.

• POWERCARD back office developing.

• Full responsibility of handling Banks (Client) issues.

• Development and Support all functionality of national switch (BENEFIT).

• Customized client work order.

• Full responsibility of daily and monthly cut-off batches.

• Using Linux OS, treat issues with application and data servers.

• Technical Account Manager for two most famous Bahraini Banks.

• Provide a professional training for the client on Payment and all PowerCard Modules. Global Payment Services SEP 09 till SEP 13

Lead Application Support

• Developing Reports and Forms using Oracle 10g.

• Professional Experience in oracle 10g ( SQL, PLSQL, Report and Form Developer )

• Professional experience on POWERCARD credit revolving parameters and functionality.

• Support and development online ( POS, ATM, Internet Banking)

• Support setup parameters and development for Merchant and Outlet

• POWERCARD online functions and interfaces.

• POWERCARD back office developing.

• Full responsibility of handling Banks (Client) issues.

• Customized client work order.

• Full responsibility of daily and monthly cut-off batches.

• Using Linux OS, treat issues with application and data servers. Tools and Technology

• Data base management system software My SQL software; Oracle procedural language/structured query language PL/SQL 10g/11g.

• Application server software Oracle Application Server 11g.

• Oracle Development Software Oracle Developer Suite, SQL Navigator and TOAD tool..

• Operating system software Microsoft Windows; Linux. Objectives

• Seeking an interview to obtain a Senior-level position in the Computer field.

• Complete My Master’s degree in the Computer Engineering or Management field. SKILLS

• Languages: very good in English and Arabic (speaking and writing). References and copies of certificates will be provided upon request

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