*** ***** *****

Chesapeake, VA *****

Phone 757-***-****

E-mail: acs8us@r.postjobfree.com

Margaret Ann Anderson

Career Summary

With over 20 years experience in administration, I have developed the ability to run an office and company. Each company has it’s differences in product or service, but one thing they have in common is financial stability. With my attention to detail and experience, I have the capability to detect, analyze and offer corrective solutions. I have had the opportunity to see and experience the “behind the scene” efforts it takes to run a successful business. My career in administration was not created as the result of my education, but from a passion of helping companies not only become successful financially, but to promote products and services to help the community.

Education

1990 - 1991 Commonwealth College Virginia Beach, VA

Associate Degree in Business Office Management

Graduated w/GPA 3.90

Presidents and Deans List Awards

Professional experience

October 2011-September 2015 HCR-Manorcare 757-***-**** 41 Old Oyster Point Rd, Suite D Newport News, VA 23602

Office Manager and HR Designee

May 2006- March 2011 Nansemond Pointe Rehab 757-***-**** 200 W. Constance Rd, Suffolk, VA 23434

LTC Business Office Manager

Januray 2002- April 2006 Sentara Rx Pharmacy 757-***-**** 300 Gresham Rd,Norfolk, VA 23507

Rx Business Office Manager

July 1997- January 2002 Sentara Nursing Centers 757-***-**** Chesapeake & 757-***-**** Norfolk, VA

LTC Business Office Manager

September 1990- July1997 Heritage Hall Nursing Center 757-***-**** 5580 Daniel Smith Rd, Virginia Beach, VA 23462

Secretary – Promoted to LTC Business Office Manager

Strengths & Skills:

Develop & implement Accounts Payable & Receivables Policies & Procedures.

Financial Team member of Facility/Unit management.

Entrusted with complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.

Negotiate pricing & services with vendors.

Prepare & verify monthly accounts payable reports.

Verification of supplies & services ordered for necessity & reasonableness.

Verify correct GL & set up new codes, as necessary for payables & receivables.

Ability to successfully bill 3rd party claims to Medicare, Medicaid & Insurance companies with payment turn-around in as little as 10 days.

Research, identify & reduce billing errors.

Extensive knowledge of State and Federal Healthcare as well as Employment regulations lends me the ability to make solid decisions on a daily basis.

Negotiate Insurance Contracts to maximize revenue.

Facility/Unit representative for Internal & External audit processes.

Ability to listen & identify customer needs to facilitate successful outcomes.

Coordinate education for staff on changes in Medicare/Medicaid regulations.

Maintain information and prepare annual cost reports and budgets.

Develop & Implement processes for exceptional customer service.

Educate patients & their family regarding healthcare finances.

Resource for management and staff regarding facility/unit operations.

Screen new vendors (including OIG/GSA, W-9, etc)

Verify skilled services invoices to Medicare Fee Schedule for appropriate pricing/payments.

Interview, hire & orient appropriate candidates for specific positions.

Maintain auditable files regarding Employment practices for State & Federal offices.

Verity I-9 status, Criminal History, OIG/GSA and multiple mandatory institutions.

Ensure all eligible employees are offered enrollment in Employee Benefit packages, as appropriate.

Coordinate education for staff on changes in Employment laws in relation to the company.

Review & update company policies & procedures based on regulation changes.

Maintain accurate Workman Compensation, FMLA and COBRA reports.

Coordinate various functions for patients & staff.

Contact this candidate