Jonathan Mingle

**** * ****** **** ** Irving, TX 75038

571-***-**** acs8sw@r.postjobfree.com https://www.linkedin.com/in/jonathanmingle

Licensed Nursing Home Administrator

A Recognized Expert in Compliance, Experienced in Marketing and Financial Management

Comprehensive experience in business planning, operations management, staff management, and marketing for long-term care facilities. Proven ability to improve performance, ensure compliance, and implement new procedures, such as quality assurance. Demonstrated ability to improve facility revenue, community standing, and referral rate. Meticulously organized, friendly, and professional demeanor ensures success with residents, physicians, and staff.

CORE COMPETENCIES

Care Management Quality Assurance Employee Supervision/Training Program Management

Team Management Compliance Revenue Increase Project Leadership Operations Resident Needs Customer Service Communication Marketing Strategies Hospital and Physician Outreach Complaint Investigation and Resolution Business Development Medicare/Medicaid Personal Care Regulations Financial Management Accounts Payable/Receivable Payroll Census Building Budget Development

Quality Improvement Health Care Human Resources

SELECTED EXPERIENCES AND ACHIEVEMENTS

WELLINGTON CARE CENTER, Wellington, TX September 2014 – January 2016

Nursing Home Administrator

Handle daily operations of 76-bed, 4-star facility. Ensure implementation of effective budgeting and accounting. Train and supervise staff, leading to improvement and compliance. Develop and implement strategic marketing plan to address current census challenges. Conduct investigations into complaints.

tAchieved survey compliance with annual survey of only one tag (scope and severity of low-level F).

tImprove morale by fostering teamwork, celebrating successes, and sharing results with staff.

tRolled out and oversee Quality Assurance program and processes for continued QA improvement.

tIncreased revenue above $30k for the first time in years.

PADUCAH NURSING CENTER, Paducah, TX. January 2014 – September 2014

Interim Nursing Home Administrator

Managed daily operations, staffing, employee management, and development of 42-bed facility. Collaborated with Medical Director and Director of Nursing to address resident care concerns and improve resident care system. Maintained and developed standards, policies, programs, and operating procedures; ensured compliance with federal and state regulations.

tDeveloped policies for assessing resident needs and meeting them.

tCreated marketing action plans for building relationships with physicians and community outreach; increased hospital case management referrals.

IRVING NURSING & REHABILITATION, Irving, TX. January 2013 – December 2013

Administrator in Training

Planned and executed program development projects for 65-bed facility under the direction of Administrator. Observed and evaluated clinical charting procedures, admissions procedures, and staff relations.

tRapidly became valued resource for general management strategies by participating in Heads of Departments meetings to address operations and funding issues.

tDesigned customized forms to define and measure managers’ understanding of quality care.

EDUCATION

Certificate, Long Term Care Administration/Management, Tarrant County College, TX, 2012

Diploma, Professional Medical Billing/Claims, Ashworth College, GA, 2010

Master of Business Administration, Healthcare Management, University of Phoenix, VA, 2009

Certificate, Information Technology Essentials/Medical Office Specialist, Northern VA Community College, VA, 2007

Bachelor of Arts, English and Philosophy, University of Cape Coast, Ghana, 2005

Contact this candidate