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Customer Service Representative

Location:
West Babylon, NY
Posted:
January 24, 2016

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Resume:

DEBORAH RYAN

*** ***** *** ******, ***********, New York 11757

Mobile: 516-***-****

acs8rv@r.postjobfree.com

WORK EXPERIENCE

BED, BATH & BEYOND West Babylon, NY

Customer Service Representative, Inventory Control Associate, Cashier April 2015-Present

Answer phones, and connect with proper personnel if I cannot satisfactorily answer questions

Develop new filing and organizational practices; navigate through company software programs

Greet guests and direct them in the direction of their shopping endeavor

Locate, identify, and count merchandise for updating inventory balances and price changes

Use Sign Shop to create, customize, or print signs for current promotions

Manage money, credit cards, and checks

H.R. SINGLETON’S AMERICAN GRILLE Bethpage, NY

Restaurant Hostess, Event Planner October 2004-June 2010

Scheduled reservations and coordinated seating arrangements

Trained several people for Hostess position when I was promoted to Event Planner

Operated phones and responded to catering inquiries

Escorted potential clients through each of the event rooms that would fit their need

Collected specific data pertaining to events (guest count, food selections, other details), and entered into company database

Monitored and collected payments

EDUCATION

STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH Plattsburgh, NY

Master of Science in Literacy, January 2001

Graduated with 3.95 GPA

Bachelor of Science in Elementary Education, May 1997

Mathematics Concentration

CERTIFICATION

NY Permanent Certification, Elementary Education, Pre-K, K, 1-6 September 2006

NY Professional Certification, Literacy, Birth-Grade 6 December 2001

OTHER EXPERIENCE

New Hyde Park-Garden City Park Schools New Hyde Park, NY Inclusion and Classroom Teacher, Grades K through 4 September 2006-August 2015

Private Tutoring 1998-Present

Various school districts and grade levels

Teach and remediate students according to need

REFERENCES

Christopher Pascocella, Bed, Bath & Beyond Operations Manager, 631-***-****

John Cammarata, H.R. Singleton’s American Grille Catering Supervisor, 516-***-****

Rosellen Picciano, New Hyde Park-Garden City Park UFSD Teacher, 516-***-****



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