Administrative Assistant, customer service
Resume:
Chrystal Fiddler
Bluemont, VA *0135
Objective: A position within a professional environment providing opportunity for growth and career advancement.
Experience:
FFC Properties LLC, Hamilton, VA
Contracted Administrative Assistant, March 2010 September 2015 Personal assistant for Brian Fowler – housing investor and president of company.
Responsible for setting up utilities for various properties acquired.
Order termite, septic, and water test inspections for the sale of the home.
Pay bills.
Communicating by email as to when the inspections will be done and forwarding the results to the appropriate parties.
Obtaining insurance for vacant properties.
Filing bills and other communications in each property's file.
Total 1099's given to other contracted workers.
Loudoun Anesthesia Associates, Potomac Falls, VA
Billing Representative, 2007 March 2010
Assist patients in resolving billing issues, correct claims, take payments by phone, complete credit card transactions and patient follow up.
Extensive knowledge/experience with many insurance companies.
Enter demographics into the Mysis system. Also enter anesthesia charges and put the anesthesia cases in concurrency.
Assist pain clinic with answering phones and setting appointments. Inova Loudoun Hospital, Lansdowne, VA
Registration Representative, 2005 2007
Obtain patient information for inpatient /outpatient and ER registration for various hospital services.
Verify insurance coverage and collect co pays for services rendered. Follow up with physician's offices to determine why claims were denied.
Worked with all of hospital's medical units to admit or transfer patients to other areas of the facility.
Tennessee Christian Medical Center, Madison, TN
Unit Secretary for Geriatric Psych and adolescent unit.
Responsible for answering calls and directing them to other departments within the unit.
Process physician orders and enter data into the hospital's AS 400 program.
Order medical and office supplies.
Prepare charts for incoming patients, file daily labs and radiololgy reports. Notify nurse if abnormal.
Assist Social Worker with preparing and sending patient information for long term care facility placement.
Gallatin Health Care, Gallatin, TN
Functional Maintenance Technician, 1998 1999
Transfer, ambulate and exercise patients.
Instruct patients in exercise program.
Assist physical therapy with wound care.
Document daily on patient progress.
Imperial Manor Convalescent Center, Madison,TN
Restorative Rehabilitation Technician, 1996 1998
Assist patient with range of motion and mobility exercises.
Monitor patient's weight levels.
Provide patient whirlpool treatments and wound care.
Document daily on patient progress.
Education:
1995 – Graduated from Gallatin High School, Gallatin,TN 2010 Anthem College Online
Paralegal Course initiated but didn't graduate due to family issues . Courses completed were English – Successful College Writing, Algebra, College Success, and Civil Litigation.
References upon request.
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