Lois Hunt

Collections Specialist

Vero Beach, FL 32968

acs8nc@r.postjobfree.com - 772-***-****

Looking for a job with a fast paced company with many chances to advance. Abilities

Hard working, highly motivated team player with over 2 years experience in the operation and ongoing Non- profit 501c3 organization. 9 years Collection Experience. Authorized to work in the US for any employer

WORK EXPERIENCE

Collections Floor Supervisor

Medical Data Systems - Vero Beach, FL - July 2009 to Present Vero Beach, FL

Floor Supervisor, manage 31 collectors, Daily reports, Online Web payments, working with Clients Host Systems, Searching NaviStar for Insurance payments, Passport updating Debtors Demographics, Meeting Floor Goals, Running Collector Activity Reports, Promise to pay reports, Outlook, Ultipro for payroll, keeping track of movement per hour. All while still hitting my goal. One of the top collectors in office hit Century Club 6 years in a row. Collect over 500,000.00 per year

Senior Collector, FDCPA Certified, HIPPA Certified, Primary And Secondary Collections, Credit Bureau reporting, Auto Dialer System, Castell, Outlook, Team Lead-Training

& Monitoring individuals on my team, Meet and exceed Goals Programs Coordinator

Harvest Food & Outreach Center - Fort Pierce, FL - April 2008 to December 2008 Outreach Coordinator, helped clients apply for Food Stamps, Cash Asst. & Medicaid, helped clients with Employ Fl job site, helped client with individuals needs, access their situation and refer to correct organization for help. Helped with crisis situation and gave vouchers to help with their needs. Registered each client with Client Track, Membership form & cards, Teach Computer Classes, Find Volunteers to teach other Life Skill Classes, Developed relationships with other Organizations & maintain partnership. Volunteer Coordinator, Help the organization developed a Volunteer program, recruited Volunteers from Work source solutions, AARP, various recovery agency & individual. Train volunteers their job descriptions, developed job descriptions, made up flyers etc. Took 6 week Volunteer course. Events Coordinator, plan and organized monthly events at facility & help with outside events. Other task assigned by supervisor

Warehouse Manager

Kingdom Harvest - Fort Pierce, FL - May 2005 to October 2007 Collections

BOH Supervisor, production control of 6 employees, train, process food to be put out onto shelves 8 to 10 pallet's per day.

Warehouse Supervisor, open & close, Cash count, Payroll, A/P, A/R, manage & train 10 personal, Production control, Bank statements, Cash flow, Daily report etc. Collections Specialist

ROC Associates - Vero Beach, FL - March 2002 to March 2005 Vero Beach, Fl

Collections Department - FDCPA certified, HIPPA certified Yearly, Secondary collections, Medical and Utilities collections, Credit Bureau Reporting, Work Queue's, File insurance, Attorney Accounts, Report to Clients for Legal Suit, Top Collector.

EDUCATION

Vocational in Computers

Fl. Community College

September 2002

AWARDS

Century Club 6 years straight over 500000.00 collected CERTIFICATIONS

FDCPA CERTIFIED, HIPPA CERTIFIED

ADDITIONAL INFORMATION

General Skills

obtain information from clients, customers, or patients, prepare reports for management, complete time or attendance forms, obtain information from individuals, file or retrieve paper documents and related materials, develop plans for programs or projects, schedule meetings or appointments, retrieve files or charts, take messages, type letters or correspondence, enter time sheet information, conduct or attend staff meetings, develop or maintain databases, answer customer or public inquiries, provide customer service, More Management & Office Services

resolve or assist workers to resolve work problems, resolve worker or management conflicts, execute employee bargaining agreements, motivate workers to achieve work goals, delegate appropriate administrative support activities, operate scanner, explain rules, policies or regulations, interview job applicants, schedule employee work hours, write business correspondence, use desktop publishing software, use word processing or desktop publishing software, implement recruiting procedures, use telephone communication techniques More Transportation operate vehicles or ground equipment Additional Employer Searchable Items

Desired Occupation: Managers, All Other

( $50k+ annually)

Desired Job Location: Indian River County, St. Lucie County Desired Availability: Days: Mon, Tue, Wed, Thru, Fri, Shifts: Day, Nights

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