Tamara S Mackey MBA, PHR, SHRM-CP

*** ****** ******

Akron, OH 44312

Cell: 330-***-****

Email: acs8m6@r.postjobfree.com

CAREER OBJECTIVE: Business professional with over ten years of human resources, administrative, and accounting experience desiring a position that offers challenge and an opportunity for career advancement.

EDUCATION:

oUniversity of Phoenix Masters Business Administration

oUniversity of Phoenix Bachelor Degree HR Management

oHammel Business College Accounting Diploma

oSHRM membership

oPHR and SHRM-CP Certifications

SOFTWARE APPLICATIONS:

oTaleo

oSAP

oPeopleSoft

oJD Edwards

oOracle

oADP

oKronos

oMS Office (Word, Excel, PowerPoint, Access, Outlook)

oAutoCad Certification

Joann Fabrics Inc.

Contract Customer Service Representative-Stanley Staffing 11/15-1/16

Inbound customer service calls

Ability to diffuse hostile situations to positive resolution

Problem analysis

Positive attitude

Analytical thinking

SAP, Microsoft Outlook, MS Word, CRM programs

Oriana House

HR Recruitment Coordinator-Oriana House - Akron, OH 1/14-9/14

Supervision of 2 HR recruiters

oPerformance evaluations

oTime off and attendance administration

Applicant/file tracking and verification

Verification of all hire documentation (I-9’s, drug screening, references)

Employee background screens for Federal Bureau of Prisons

Writing and placing employment postings (sourcing) on internal and external web sites

Determining which candidates best suit a position, schedule interviews

Phone screens

oFirst interviews

oSecond interviews

oOnboarding new employees

ADP timekeeping

Payroll

Coordination and attendance at various job fairs and college career days

Superior Staffing Cleveland, OH

Contract Human Resources Assistant/Recruiter-Oriana House

IntelliSearch background search/verifications

BMV verifications and Court Maintenance Information System (CMIS) document review

Applicant reference employment verifications

Telephone employment interviews, telephone reference and character checks

Applicant paperwork packet assembly/verification, applicant file maintenance/archive

CONTRACT EMPLOYMENT

Superior Staffing 10/12-10/13

Contract Accounts Payable Representative-FirstMerit Bank/Corporate

Verification of vendor payment information, terms, remittance information

Data entry of invoices according to FirstMerit standards for speed and accuracy

Reconciliation/balancing of batches for accuracy, coding and account distribution

Entering corrections according to FirstMerit standards

Manpower Staffing

Contract Accounts Payable Representative-Saint Gobain, Streetsboro, OH

Verification of vendor payment information, terms, remittance information for accuracy

Determine payment terms in order to apply vendor discounts in a timely manner

Oracle and JD Edwards software packages

Provide excellent customer service to both vendors and internal customers

Data entry of invoices, balancing of batches, scanning documents into OnBase

State of Ohio-Department of Jobs & Family Services Youngstown, OH 02/10-2/12

Unemployment Claims Analyst/CSR (intermittent)

Provide phone support customer service

Assist Unemployment Compensation clients with new and existing claims

Research claims, take fact-finding, adjudicate applications, make decision regarding claim viability

Follow and administer employment law according to

oState of Ohio labor law, Ohio Revised Code

oFederal employment law

Adjudicate unemployment applications/issues

Address and resolve customer service issues for claimants, and employers

FirstEnergy Corp Akron, OH 04/99-05/09

Coordinator Administrative & Safety Compliance

Track/schedule employee training schedules

Arrange/plan departmental meetings and events

Compose and edit spreadsheets, graphics, presentations, and correspondence

CDL medical verification, schedule time-off, verify union contract application, verification of employee tax status, SAP HRIS database administration

Kronos Timecard verification for union employees, verify union contracts

Prepare reports, presentations, and provide analysis for project management

Reconciliation vendor accounts, fuel card and P-Card verification/reconciliation

Extensive external and internal customer service background

Mail distribution, multi-line phones, file maintenance and archive

Oracle, SAP, PeopleSoft, Microsoft Word, Excel, PowerPoint, Access, and Outlook

Process payroll, order entry, payables, receivables following SOX and GAAP guidelines

Responsible for budget, payroll, developing and processing compensation and benefits packages.

FMLA, Short-term disability administer and track

Administer personal medical leave

Union contract considerations (employee relations) for two different union contracts (UWUA, IBEW)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate