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Customer Service High School

Location:
Sidney, OH
Posted:
January 24, 2016

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Resume:

Bryan Martinez

Sidney, OH

acs8lb@r.postjobfree.com - 240-***-****

• Able to work effectively both as a part of a team and independently with minimal supervision.

• Demonstrates strong character, models a conscious balance between work and personal life, leadership qualities such as motivation, inspiration and passion.

• Excellent verbal and written communication skills.

• Excellent time management skills, with the ability to multi-task and excel in time pressured situations.

• Strong data-entry skills, with a strong knowledge of Microsoft office, Microsoft works, Microsoft excel Outlook, Adobe Photoshop and Internet searches. Able to type 50+ wpm and computer engineer major.

• Superior organizational and interpersonal skills, with particular attention to detail and accuracy.

• Highly motivated professional with strong office skills, customer service abilities and leadership qualities. Authorized to work in the US for any employer

WORK EXPERIENCE

Loss Prevention Officer

The Ritz Carlton, Northwest - Washington, DC - March 2013 to Present

• Develop and implement controls along with loss prevention strategies to attain elimination goals and accident reduction.

• Construct incident reports.

• Ensure to maintain safe and secure environment.

• Ensure physical security and safety standards are followed through receiving dock and various controlled areas.

• Manage internal and external investigation.

• Offer outstanding customer service.

Complex Officer and Control Center Operator

Fourth Street Live - Louisville, KY - March 2011 to January 2013 Worked mostly third shift (11:00pm-7:00am).

• Checked IDs during the weekend and enforce codes of entry.

• Organize employee placements and breaks.

• Assist with hiring new employees and payroll.

• Watch over employees to make sure they are enforcing policies and performing up to par.

• Occasionally work as Control Center operator, watching surveillance cameras, answering phone calls, construct work orders and handle minor maintenance issues. Document Clerk

Fourth Street Live - Louisville, KY - May 2011 to August 2011 Temporary position

• Handled legal documents.

• Bind, make copies and print boxes of documents.

• Assist co-workers with special tasks.

EDUCATION

Jefferson Community College - Louisville, KY

January 2010 to March 2010

High School Diploma

Albert Einstein High School - Kensington, MD

2005 to 2009



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