Monica Prowitt
**** ***** *****, **********, ** *7405
http://www.linkedin.com/pub/monica-prowitt/18/16/92
Objective:
Position within a company that will best utilize my skill set or my educational background in an office setting
Summary of Qualifications:
Enthusiastic and results driven professional with a Bachelor’s degree and insurance license
ready to begin a new challenge. Bachelor of Science Degree in Criminal Justice, minor Forensic Science, Guilford College, 2008, 3.2 GPA, Who’s Who in Colleges and Universities 2008.
Experience
American Retirement Counselors 2012-present
Certified in life, health, Medicare insurances in North Carolina and Pennsylvania
Help with retirement planning, estate planning and legacy solutions
Call prospects to make appointments to do a needs assessment, then follow up on various needs
Help clients yearly with health insurance updates
Help file claims
Help with asset accumulation, protection and distribution
Work with approximately fifty top rated companies
Call prospects to do health questions surveys
Certify yearly in all health insurance companies for Medicare and ACA
Lawndale Park Apartments (108 units), Burkeley Communities, Greensboro, NC 2011- 2012 Spartan Crossing, Spartan Square, Campus II (fill in) Burkeley Communities, Greensboro, NC 2012 Hodgins Retreat (108 Units) Burkeley Communities, Greensboro, NC 2012 Leasing Consultant, Property Manager
Show apartments and lease to prospective residents, give tours of the community and follow up on status, building relationships with the residents and prospective residents.
Interview prospective residents to find out basic needs and wants and to verify qualifications for the community.
Administrative duties, answer phones, resident communications, newsletters and follow up on maintenance requests.
Assist property manager to assist residents and ensure the community and property is market ready.
Main point of contact for residents and prospective residents via phone, email or in person.
Inspect and verify market readiness for recently turned homes.
Maintain computer files and all resident communication letters, including applications and move in packets.
Maintain prospect guest cards and files for follow up and status information.
Scheduled Property Maintenance, and managed maintenance projects
Compile data for financial reports, handle property’s financial operation
Resolve customer and public complaints
Compile all bills for the month, send to accountant for payment
Smoketree Apartments (242 units), Phillips Management Group, Greensboro, NC 2010-2011 Leasing Consultant
Show apartments and lease to prospective residents, give tours of the community and follow up on status, build relationships with residents and prospective residents.
Interview prospective residents to find out basic needs and wants and to verify qualifications for the community.
Assist property manager with assistance of residents, and to ensure the community and property has curb appeal
Main point of contact for residents and prospective residents via phone, email or in person.
Inspect and verify market readiness for recently turned homes.
Maintain computer files, resident files and all communications, including applications and move in packets.
Basic administrative duties, including answering phones, typing leases and renewals, maintenance requests and resident follow ups.
Maintain prospect guest cards and files for follow up and status information.
Guardsmark LLC, Greensboro, NC (Lorillard Tobacco Company) 2010-present Security Officer
Patrol interior and exterior of facility, checking for safety issues and prevent and detect signs of intrusion, ensure security of doors, windows and gates.
Monitor gates: checking employee bags for theft and parking lots.
Monitor CCTV cameras at console, answer phones and direct calls to facility.
Wrote daily reports to advise supervisors of all activities during shift duties and provide information regarding irregularities, such as theft or presence of persons not permitted in area.
Performed hourly tours when facility was not in operation to check for fires, water leaks and safety issues.
Patrol around facility in company vehicle, checking for suspicious activity, fires and other hazards.
Fire extinguisher, OS & Y valves and fire equipment checks.
Southern Boiler Sales & Service, Greensboro, NC 2010
Sales Manager
Presented and sold company products and services to current and prospective clients.
Identified sales prospects and contacted these and other accounts.
Follow up on new leads and referrals resulting from field activity and maintained data base of prospective and current clients.
Established and maintained current client and potential client relationships.
Developed and maintained sales materials, constructed a packet of the business and the tasks provided.
Developed product knowledge. Managed account services through follow up calls and emails.
Communicated new product and service opportunities, information, and feedback gathered through field activity to appropriate company staff
Guardsmark LLC, Greensboro, NC (Moses Cone Health Systems) 2008-2009 Security Officer
Assisted nurses to control and contain combative patients to ensure safety to all involved.
Patrolled interior and exterior of site to prevent and detect signs of intrusion, ensure security of doors windows and gates and safety of employees, patients and visitors.
Circulated among visitors and employees to preserve order and protect property.
Supervised first shift employees on senior supervisor’s days off and over saw efficiency of second and third shift personnel, thus ensuring the client would receive optimum precautions.
Escorted patients, employees and visitors to various sections of site to control safety of person and security of hospital and to ensure unauthorized areas were not breached
Wrote daily reports to advise superiors of all activities during shift duties and provided information regarding incidents and irregularities, such as theft or presence of persons not permitted in area.
Investigated accidents and theft and generated reports for individuals to submit for an insurance claim. Submitted incident reports to site legal support to assure legal ramifications to site are limited.
Responded in conjunction with fire and police departments during deployment of 911 calls for extra assistance. Wrote incident reports for site legal support in order to prevent any unforeseeable issues.
Dr. Mark Reynolds, DDS., M.S., Greensboro, NC 2006-2008
Dr. Zoltan Berky, DDS. Greensboro, NC 2000-2006
Dr. Paul Watkins DDS, Greensboro, NC 1999-2000
Dr. Theodore Kottraba, DDS., MS, and Dr. Gail Burns DDS, MS, Warren, PA 1987-1989
1994-1998
Orthodontic Assistant for all Orthodontists
Interacted with juvenile patient base to make them feel at ease and learn about their interests.
Assisted doctor with placement of braces to facilitate comfort and ease of patients, and to enable doctor to assist a large client base each day.
Instructed patients and parents on care of appliances and teeth, to make sure it was understood that cavities and other complications could occur.
Promoted practice by assisting with PR and vehicular advertisement in Dr. Reynolds practice.
Created dental impressions, photographs and x-rays to enhance and facilitate patient treatment.
Sterilized instruments and maintained sterilization units to comply with OSHA standards.
Created retainers and poured dental models for initiation and completion of treatment.
Updated patient files and data entry to enable correct billing and insurance information.
Scheduled patients and answered phones to ensure flow of incoming and outgoing patients remained consistent with short waiting period, and to facilitate the secretary to perform other tasks.
Oversaw shipment of dental impressions to and from dental lab, maintained paperwork of outgoing and incoming lab work to facilitate efficacy of treatment
Certifications
Mentored small group of young adults in job search and societal norms
Completed MAPP certification for foster parenting of at risk youth.
Formerly Certified in CPR and first aid
Volunteered with Crossroads Crisis Center on crisis line and advocate for victims.