Customer Service Office

SUNITA NAGAR Cell: (***) ***- ****

*** **** ***** #****, ***********, ON, L5B 3Y4 acs8gb@r.postjobfree.com

Administrative Professional- Medical

Dedicated customer focused, talented and job oriented professional with a very long professional field experience looking for a challenging work where I can utilize my skills to achieve advancement and growth for the company. My areas of strength include: Positive Attitude Motivated Ambitious

Team-Building Quick Learner Organized

Co-operative Trustworthy Multi-Talented

Communication Skills

Experienced professional with strong time management

Excellent command of English Language both oral and written

Worked in multicultural environment

Assuring office is neat, and stocked with necessary tools for functionality

Management including email reminders, member roster, and records of financial dues

Assist with planning and execution of all society events

Ability to take initiative to handle international projects and complete them successfully

Dynamic with a proactive attitude and a strong commitment to achieving results having ability to work with little supervision and guidance

Worked independently and also as a team member

Maintained office calendars, open and prioritize mail, receive and prioritize phone calls

Handled the departments of travel, shipping, purchasing and reconciling office orders

Provided a full variety of organizational support to the organization's head Customer Service and Administrative Skills

Perform filing, data management, drafting and editing short office memos

Assist customers with returns, purchasing store protection plans and service packages

Strategic-relationship/partnership-building, listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes

Attend clientele as they enter office and via phone

Answer telephone inquiries from customers and stores regarding any service issues

Be assertive yet tactful when necessary

Good judgment in decision making

Deal with conflict and stress in busy retail environment

Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients.

Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles. Computer literate

Working at Present

Peel Travel Clinic - Administration (Full Time) Present Walmart Canada Inc. – Cashier and CSR (Part Time) Present Administrative and CSR Work Experience

Demo Specialist (Part Time) PWD Costco Canada Sep 2013-June 2015 Conduct Monthly Computer Literacy Workshop (Voluntary) Aug 2013-Oct 2014 YMCA, Mississauga, Canada

Event Specialist (Part Time) Crossmark Canada Aug 2013-Jun 2014 Administration and CSR Ocean Freight Import (Co-op Student) Dec-Jan 2013 Panalpina Inc. Canada YYZ

Instructor and Administrator (Co-op Student) November 2012 Canadian Career College of Innovative Technology and Management, Mississauga Office Administration 2008 (3 months)

FNSA Fuel LTD., Fujairah, UAE

Education, Certificates and Diplomas

Medical Office Administration (Present)

Penn Foster Medical College, Pennsylvania - USA

Labour Market Access Program (Newcomer Centre of Peel, Mississauga Canada) CPR, First AID and WHIMS Training Certificate

MS Word, MS Excel and Outlook Express

Goodwill Community Foundation International (IACET) Raleigh, North Carolina, USA Post Graduate Diploma in Desktop Publishing & Advertising (DTP) Islamia Karimia College, (Affiliated to Devi Ahilya University) India Diploma in Computer Applications ( S.S.Computers, Vasudev Nagar, Indore, India ) Bachelor of Science Biology ( Meera Girls College, Rajasthan University, India )

References available on request

Police Clearance Done

Valid Driver’s License

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