Jerome S. Thomas, PMP, MCSD.NET

**** **** ***** **. • Sugar Land, TX 77479 • 281-***-****

acs8ey@r.postjobfree.com

Senior IT Professional with extensive background with more than 15 years in application solution development, project lead/management, process analysis, software design, application support. Seeking to utilize skills to provide problem solving analysis that improves processes to reduce cost in a changing IT environment.

•

•System Design

•Project Management

•Change Control

•Risk Management

• Quality Control

•Customer Service

•New Product Implementation

•Major Conversions

•Problem-Solving Skills

•Information Security Systems/Instructor

COMPUTER SOFTWARE KNOWLEDGE

•

•Window 2008 Server

•Window 7 Professional

•Visual FoxPro 6.0-9.0, FoxPro 2-3

•Visual Studio 2012, 2010,2008,2005

•Visual Basic.Net

•ASP.NET

•Window API, COM

•ActiveX,DDE, OLE, ODBC

•SQL Server 2012, 2008R2,2005

•Oracle 9i /10g/11i

•JQuery

•PL/SQL

•Deltek Welcom Home

•Deltek Open Plan

•Dreamweaver

•ARCGIS 10.1

•SSRS, SSIS, SSAS

•Apache WEB Server

•Primavera

•HTML/5,CSS

•CGI/Perl

•JavaScript

•Deltek Cobra

•Deltek WelcomRisk

•Microsoft Project 2010

•MS Project Server 2010

•Internet Explorer

•Geographical Information Systems

•Microsoft Office

•Microsoft Visio

•Lotus Notes

•MS Outlook

•ANSI X-12 EDI

•Automate 6

•FileZilla Client

•WinMerge

•Putty

•Ultra VNC Client/Server

•Schedule Task

•SQL Developer

•SQL Management Studio

•GoXML Mapping Tool

•EDI: 301,309,315,322,350,997

•Knowledge of Virtual Machine

•T-SQL

•VB Script

•GOXML

PRODUCTION SUPPORT OF SOFTWARES

•Informatica

•Amdocs Valex xChange CRM

•Microstrategy

•Brio

•Support of apps/scripts/maintenance on Linux/Unix Server

•NAVIS N4

•STOREDIQ

EDUCATION

Arkansas Tech University, Bachelor of Science in Physical Science, Russellville, AR

CERTIFICATIONS/TRAINING

Principles and Practices Of Information Security, University of Houston, 8/2014

Strategies for Teaching Adult Learners, San Jacinto College, 7/2014

Communication Skills for the Workplace, San Jacinto College, 6/2014

SAP Basis Training-Michael Management Corp.- 9/2013,

SQL Server 2012 DBA and BI Developer Training-LearnFromGuru.com 4/2013-6/2013

ITIL Training Certificate –Port of Houston Authority- 2012,

PMI PMP Certification- 8/2006

Microsoft MCSD .NET – 6/2006, Microsoft MCAD.NET - 2005

Project management Boot Camp, 2005.

Web Development Certification – Baylor University, 2001

ArcView Certificate – ESRI, 2000

Oracle iDevelop Training - Developer Education and Training, 2000

PROFESSIONAL EXPERIENCE

AMERICAN NAIONAL INSURANCE COMPANY, Galveston, TX Jan 2015-Present

IT-GRC/Sr. Programmer Analyst II

•Support IT GRC Department providing technical expertise, project execution and support in a cross disciplinary team implementing, customizing and integrating enterprise sustainability management information systems

•Systems supported involved with Chargeback/Allocations, Discovery, Data Masking, ITIL applications, Application Security, Physical Security, Governance, Stored IQ, and Splunk.

•Acted as the Sr. Technical resource in the installation and implementing of Stored IQ into the production unix environment.

CONSULTANT POSITIONS, Houston, TX Dec 2012-Nov 2014

VBA Programmer GP Strategies / Morson, International, Houston, Texas, 10/2014-Present

•Contract developer tasked for maintenance development on complex MS Word document templates using VBA/XML and Macros

•Automated the editing of documents for format, style, grammar/spelling, headers/footers and body to increase the efficiency of OIL Industry Plant Processing Documentation Developers

•Modified MS ribbon to include new functionality of customized VBA code.

Team Member Wagner-Peyser Cyber Security and Operations, Houston, Texas, 6/2014- 8/2014

•Federally funded eight week cyber security training program

•Solve problems, test approaches, and research solutions in the categories of computer network operations, information systems security, vulnerability discover and information assurance.

•Implement technologies and communication infrastructure to manage and act on cyber threat to IT and national security systems.

•Use predictions and case management to analyze security events, incidents and processes and protocols

•Manage investigative labs as teams to understand root cause of an incident and recommend appropriate remediation plan

Consultant EXECUTEAM 10/2013-1/2014

•Providing maintenance development on IRON SPEED generated .NET Vendor Application modifying and correcting reports and other issues.

•Utilize DBA skills to install multiple instances of SQL Server 2008 R2 and Migrated database from current legacy server to Blade server replicating current SQL Server 2005 production environment.

•Prepared Scope, Requirements and Process Diagram for new application development of a Uniform Management System.

•Technology supported: SQL Server 2008 R2, Crystal Reports, SSRS, VB.NET and IRON SPEED, IIS 6.0.

MS Project Analyst FUGRO-JASON / ROBERT HALF - 12/12-12/12

•Consulted with Operations staff to determine tasks for master Work Breakdown Structure for each Project

•Created dependencies for all tasks

•Added resources to each tasks

•Added master WBS for new projects to MS Project

•Published Projects to MS Project Server

PORT OF HOUSTON AUTHORITY, Houston, TX Jun 2010-Oct 2012

SR. Programmer/EDI Analyst

•Manage, Develop and customized automated processes and procedures for the support of pre and post processing of ASCX12 transaction sets for 301,309, 315,322, 350,810, 850,855, 977 and UIIA EDI data on AIX and Windows Servers in Production Environment.

•Supported NAVIS EXPRESS and the pre-implementation of NAVIS N4 (TOS) terminal operation systems.

•Responds to daily support and resolutions of in-house, external clients and Customs (CBP) EDI issue.

•Strategically design and implement in-house information systems and networked software architectures that support core organizational EDI functions assuring their high availability and intersystem integration.

•Responsible for analyzing EDI specifications, monitor inbound and outbound EDI transactions.

•Troubleshoot and help assure quality and maintenance of the EDI Process.

•Prepared Environment for pre-implementation of NAVIS N4 to duplicate current production environment

•N4 preparation included; Java, XML Data Mapping of EDI, file structure, FTP, scripts and command files.

•Support EDI software on a 24/7 basis when required and Special Projects when required.

•Developed ASP.NET Web Forms for intranet application utilizing VB.NET, SQL Server 2008 R2, IIS 6.0 Server 6/7, PL/SQL, T-SQL Unit Testing and object oriented design

•Supported/Managed; Oracle and SQL Server Databases, FTP access, PERL and VB.NET scripting/web app

•Member of TOPAS (Terminal Operator and Port Authority Subcommittee for EDI Standards) and subcommittees.

Rich & Associates Inc,: Platinum Technologies, Akron, OH 10/09-10/09

Web Developer

•A contract Team member of Sr. Developers and Business Analyst tasked to develop a functioning mock up of custom addition to Life Skills application according to change document specifications and client’s requests.

•Utilized Visual Studio 2008, C#.NET, ASP.NET, Web Forms, Team Foundation Server (TFS) 2008,T-SQL

•Developed use cases, workflow, screen mock-ups, and conversion requirements and performed Unit Testing.

Maverick Direct: Federal Reserve Bank, Cleveland, OH 5/08-8/08

Solution Developer/ Analyst

•Assisted in the upgrade to Tomoye Ecco 2.0 by developing CSS style sheet for custom presentation of the Community Portal with VB.NET.

•Tasked to complete enhanced customize reporting of the Community usage from the Tomoye Ecco system on Top Users, Community Activity and Lifetime Usage analysis with Access VBA and SSRS.

•Converted and verified fifty plus Access VBA applications and databases to Access 2007.

•Developed other reporting applications providing pertinent management information as needed with SSRS, Access, T-SQL and VB.net 2005.

•Communicated status via Lotus Notes via Microsoft Office, Word, Excel and Power Point documents

•Gathered business and technical requirements by interviewing users, analyzing documents and use cases for new customer reporting application

Robert Half International: Beckett Gas, North Ridgeville, OH 11/07-3/08

Solution Developer/Analyst

•Tasked to complete a failed development project and reassure client confidence.

•Prepared new scope, project plan, requirements and new list of deliverables to complete the project on time within new budget.

•Interviewed client to prepare uses cases to gather development and test requirements by analyzing the business needs

•Developed new WBS in Microsoft Project with timelines, milestones and package implementations plans

•Communicated with client for verification and sign off at the end of each development process to reflect requirement document.

•Developed a value base pay system to track employee’s pay and work rating against skill testing and supervisor evaluations utilizing feature of Access VBA 2007 & Access VBA 2000.

•Finished product saved managers an average of 20 hours per month

Robert Half International: Performance Proxies, Akron, OH 8/07-11/07

Solution Developer/Analyst

•Part of a team of developers converting VB6 and ASP legacy application to VB.NET and ASP.NET 2005 in preparation to create new SAAS application for Supply Chain Visualization.

•Prepared research for new product resulting in preliminary product scope statement

•Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Enterprise Architect 7.0..

•Prepared systems model diagram including processes, enterprise architecture, functions with other Microsoft software (MS Dynamics & BizTalk) and systems including GPS vehicle tracking with GIS visualization.

•Utilized Enterprise Architect to prepare use cases, class diagrams and database structures for new ASP application from existing stand alone applications that will be converted into the new web based application.

• Prepared UML with Enterprise Architect 7.0.

•Assisted in process flow modeling; conducted and participated in sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.

Robert Half International: National City Bank, Cleveland, OH 5/07/-7/07

Solution Developer/Analyst

•Primary .NET Developer on the SPORT Upgrade Project to push out latest version of Saleslogix to remote Sales Agents.

•Developed VB.Net Scripting as part of the automated process to implementation of the installation of individual Sales Agent database for Saleslogix to over 500 remote PCs

DELTEK INC, Houston, TX

Project Management Software Support Analyst 1/05 – 5/07

•Provided Product Support of Deltek’s Project Management Software Suites. Worked remotely from home office.

•Primarily responsible for Deltek’s Cobra Earn Value Management, Welcom Home and Open Plan Softwares.

•Strategically utilized leadership, communication and motivational skills to ensure CSI help desk centers were rendering quality service and achievement levels of service were being met.

• Supported clients in Windows environment with data base systems of Oracle, PL/SQL, SQL Server,T-SQL, .NET and FoxPro.

•Knowledgeable of competitor’s software for integration resolution of data including Microsoft Project, Project Server, Primavera (P3) & wInsight.

•Utilize Webex for client communications to remotely view, diagnose and resolve problems online

•Used Clientele and RNT CRM solutions to support customer service in the tracking of issues

•Reviewed issues with client’s custom applications integrating with Deltek applications developed in Visual FoxPro, ASP.NET, C#.NET and VB.NET

•Communication documents included Word, Excel, Microsoft Project

KNOWLEDGEBASE MARKETING INC, Houston, TX

Application Support/Business Analyst 11/03-1/05

•Provided enterprise application support and management to production environment for an ASP (Application Service Provider) for Enterprise CRM system.

•Responsible for the analysis, design, test, and migration of system enhancements from change control documents including reports, forms and processes.

•Create and execute test plans for functional and system testing

•Responsible for project implementation and new functionality rollouts and upgrades of application server software for Oracle, Informatica, Microstrategy, Brio, on clients Windows and Unix servers.

•Supported Valex xChange CRM and IBM Epiphany CRMs. Utilized T-SQL & PL-SQL.

•Primary for coordinated patches and upgrades of Amdocs xChange CRM and Oracle.

•Maintained Windows and Unix Server, script files, schedule and unscheduled shutdowns, monthly maintenance and upgrades.

•Coordinated with project management and team leads on requirements, test plans, test cases, progress and documentations

•On-Call for SAAS for 24/7/365 uptime support with other support team members

GLOBAL OUTSOURCING, CORP, Houston, TX

Database Administrator 03/01-06/03

•DBA for Microsoft SQL Server 2000

•Designed and developed database structure, indexes, stored procedures, triggers and functions for development and reporting.

•Responsibility for management and provisioning of all telemarketing data to thirty plus on and offshore call centers for campaigns by utilizing Visual FoxPro 8.0, T-SQL, reports and applications.

•Negotiated and prepared Service Agreements and other Letters of Agreements to Off Shore Calling centers for Telemarketing Campaigns.

STRATASOFT INC., Houston, TX

Developer/Project Lead

•Responsible for maintaining Stratasoft’s Vector and StrataDial CRM telemarketing call center software.

•Assembled requirements and specifications for Design Document for Customized Integration with Genesis Accounting software, Goldmine Sales & Marketing CRM, Calyx Point Home Loan Processing software and other custom application integration with web sites. Develop according to SOW with milestone to review with client during SDLC.

•Assembled requirements, specifications, design document, development and implementation for customized integration.

•Utilized Visual FoxPro 6.0-8.0 with Window’s API, COM, ActiveX, DLL, OLE, DDE, & HTML to integrate to DOS, Windows, Mainframe and Web based systems. Such as: Check and credit card processing, ACH, Personal Credit retrieval to application via the web, Web to database and database to web application, etc.

•Integrated Stratasoft CRM Telemarketing software with client specific solution for processing and reporting needs with custom and off the shelf software. Utilized SQL, T-SQL and PL/SQL.

•Prepared scope, project plan, requirements, time, resources and list of deliverables for all custom development.

•Developed WBS with timelines, milestones, client verification and sign off to verify development processes including change control

Independent Consultant, Houston, TX

Consultant/Programmer Analyst 1/00-12/00

•Designed programs for business applications utilizing gathered requirements from uses cases development and testing.

•Provided hardware and software support for small to medium size businesses.

•Designed, Developed and implemented customized software applications with Visual FoxPro 6.0 from contracted agreement.

•Prepared Statement of Work, project milestone and tracked progress with Microsoft Project to review with client during SDLC.

•Communicated with Lotus Notes, Microsoft Mail utilizing Microsoft Office Word, Excel, Power Point and Microsoft Project

•Prepared scope, project plan, requirements, time, resources and list of deliverables for all custom development.

•Developed WBS with timelines, milestones, client verification and sign off to verify development process.

•Attends project planning meetings associated with new software application infrastructure integration to create Use Cases to gather requirements for development.

The York Group, Houston, TX

Solution Developer/IT Project Lead 96 – 00

•Architect of The York Group’s Market Penetration Application (MPA), a custom Market Intelligence Application to determine Market Penetration, Distributor Territories, market sizing and quantitative analysis in support of strategic decisions.

•Utilized ESRI’s Business Map Pro to Map data for Market Penetration by state and county for each distributor. Provided data and Ring Study Analysis for Distribution Manager to optimize product delivery, route planning and other analysis.

•Produced income and demographic reports to the Insurance Sales Group to optimize customer prospecting offerings by state and county.

•Managed technology and creating the company’s Marketing Intelligence data warehouse including in-house data, Census data, Death, demographics, Casketed death rates by county, sales by state, county and distributor.

•Database Design contained distributor’s territories, sales, death, casket death rate, which resulted in users easily navigating applications to produce reports for various levels of management for the CEO, VP of Marketing and other management levels.

•Integrated in-house sales data from mainframe systems and provided custom delivery methods to retrieve sales data from privately held distributors.

•Developed customized software applications with Visual FoxPro 6.0, SQL and ESRI’s GIS system.

Oil and Gas Experiences- GULF OIL, SHELL, EL PASO Gas, BP, DIGICON Geophysical

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