Sales Manager

PROFILE:

Persistent and passionate in reaching business goals and meeting patient needs

Team player that focuses on listening and adapting to circumstances to meet team objectives

Prioritizing work across competing deadlines to deliver results

PROFESSIONAL EXPERIENCE:

9/13-current Marketing Operations Manager, Genentech South San Francisco, CA

08/13-09/14 Marketing Operations Analyst

Achievements

Promoted to Manager within 13 months

FOIM 2014 “Power of a Team” Award

STAR Award-Cathflo Marketing Team

Nominee for 4 ACE Awards 2014

Business Planning and Results

Execute to business plans and forecasts for GOLF print materials

Serve as a subject matter expert in GOLF for sales focusing on customer segmentation

Achieve targeted cost savings of $3M for all brands by enhancing forecasting methodology

Demonstrating the ability to meet targeted sales goals is key for a CS

Analyze data to build strong business plans

Understanding and using data trends to maximize account potential is valued in sales

Influencing without Authority/Relationship Building

Influence key customers at all levels with different views to adopt proposed business solutions

Consistently incorporating internal customer perspectives to adjust project deliverables by managing two associates

Build strong relationships and credibility through persistence and crucial conversations

Invited by marketing to extended team meetings due to recognition of value add

Teamwork and Collaboration

Communicate analytics and insights of marketing materials to larger team

Partner with cross functional team on original ideas driven from metrics and data

Lead team to ideate and create innovative products to increase customer engagement

Actively collaborate with five marketing teams to build relationships and achieve business objectives through customer segmentation focus

04/15-07/15 Interim Franchise Clinical Specialist, Actemra/Rituxan (2 Territories) New York, NY

Key Strategies

Developed strong and long-term relationships with customers in all assigned accounts

Drove for results through active listening, understanding account needs and navigating solutions as needed

Built business and technical expertise knowledge to continue to adapt to ever changing environment and market to stay competitive

Collaborated with LA team to provide efficient and effective solutions for offices

Focused on strategic planning on key accounts, focuses on value add activities

Represented Actemra/Rituxan brands in a compliant, ethical and effective manner

Effectively conveyed clinical data and help external customers understand the benefits and uses of therapy for various patient types and customer segments

Determined opportunities by account and developed key strategies to drive depth and breadth

10/11-08/13 Demand Planner, Nestle Oakland, CA

Strategic Agility

Advised two direct reports how various demand events impact sales through risk assessment

Effectively executed value add activities that aligned with mission of organization

Account Management

Created strong relationships with key customers and openly communicated challenges

Partnered with sales team to review key strategies and events

Data Analytics

Analyzed factors that impact demand for west coast customers

Developed business plans and negotiated buy-in from executive management

Presented forecasts to the consensus team and explained business assumptions

09/10-09/11 Merchandise Planner, Sephora San Francisco, CA

Created, maintained, and executed sales of $336M and comp growth of 29% with team of three directs

Assessed analytics to minimize costs and achieve service level objectives

Collaborated with marketing to develop comprehensive strategy for various customer segments

Aligned future financial and product opportunities for sales goal of $336M through negotiation

Built constructive and effective relationships with a broad and diverse group of business partners

05/07-05/09 Global Planner, The Northface San Leandro, CA

Sales trends analysis, organized sales activity with marketing and sales to achieve 6% increase

Managed plans to achieve financial forecast and sales objectives for $9.8M for customer segments

Financial reporting summarized through sales forecast vs. actual and driving growth

EDUCATION: Masters of Management, University of Phoenix, August 2009, GPA: 3.80

Bachelor of Arts in International Business, University of California, Berkeley, December 2002, GPA: 3.24

INTERESTS: Traveling (favorite places Laos and Cairo), reading, music, and fitness

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