EXPERIENCE

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Hedgepeth-Williams MS/Paul Robeson Elementary School

Trenton, NJ

POP/PTO PRESIDENT

To oversee the work of the officers and committees in order to promote the purpose of POP/PTO

To preside over all unit and executive committee meetings as a voting member of the

Executive Committee in order to conduct the business of the POP/PTO.

Schedule guest speakers, and attends monthly POP/PTO council meetings.

Attend all appropriate training offered by council.

Meets with unit principals & administration to work together on projects and keeping the lines of communication open.

Utilize the 1st vice president as necessary.

Conducts business meetings, approves budget and the nominating committee.

Announce slate, election of officers.

Solicits and Interviews new board members.

Host an annual meeting in May to provide a year-end report to administration and the Board Of Education Directors.

(Time commitment):

Organize and coordinate parent volunteers on a daily basis.

Data enters parent surveys.

Keep track of volunteer hours and assignments through computerized records

Communicate with volunteers through email, phone and meet with volunteers in person.

In charge of the department’s budget and school fundraising activities.

Classroom management, literacy development

6/13/2003 TO 5/10/2011

Horizon Elevator Maintenance LLC

Trenton, NJ

OFFICE/BILLING MANAGER

Reviews and checks payroll, personnel records.

Prepares regular, supplemental and overtime.

Effortlessly demonstrates various clerical tasks.

Operates various office machines.

Maintained confidential records and files.

Receives and dispenses information on procedures following any and all elevator service interruptions/breakdowns

in elevated serviced properties.

Customer service duties, via telephone, fax, emailing.

Cold calling property owners, with violations. Recommending our lowest repair and restore service fees.

Payment arrangements, billing schedules.

Order parts, shipping and receiving clerk.

Carries out the day-to-day functions of the Billing department.

Assures that building information records are appropriately filed.

Record payments received to appropriate log.

Post payments received to appropriate client’s account.

Process and post charge slips to clients’ accounts.

Balancing accounts receivable, verifying computer printouts, etc. Report delinquent accounts to the Administrator.

Prepare and mail statements.

Make written and oral reports/recommendations to the clients, and staff concerning accounting functions.

Perform secretarial functions as necessary or directed.

Reconciling statements as directed.

Standardizing the methods in which work will be accomplished.

Preparing monthly financial and statistical reports.

Develop and utilize computer reports and output.

Perform functions of computer/data processor as necessary.

Data entry on all client charges and refunds

4/21/2002 TO 6/3/2003

Church Avenue Merchants Block Assoc.

Brooklyn, New York

CLIENT ADVOCATE

Provides case management- including counseling and referral to essential services, for 100 formerly homeless families in the Brooklyn, New York area. These families have been relocated from the city of NY shelter system to permanent housing.

Families received services that helped them to overcome problems with public benefits, housing, education health care and other issues that can impede their ability to maintain stable households.

A client advocate helps people in different types of trouble improve their quality of life.

Daily field visit, to client’s homes.

Evaluates the client's needs.

Checks eligibility for all Social Services programs

Case management- including counseling and referral to essential services.

6 month turn over for 100 formerly homeless families in the Brooklyn, New York area.

These families have been relocated from the City of NY shelter System to Section 8 housing.

Schedules counseling or crisis management.

Arranges for transportation for the client to make important appointments.

Keeps case records in order, and reports progress weekly to case managers, Supervisors, and Agency Directors.

Implement and supervise all Holiday (Thanksgiving, Christmas) Basket Giveaways to 200 Clients annually.

Requested inspections with the Dept. of Buildings, for client complaints. Ex; No heat, hot water, no elevator service.

7/5/1999 TO 3/21/2002

Department of Buildings

New York, New York

CLERK/INFORMATION SPECIALIST

Performs general clerical duties: handled a high volume of in person (counter) and telephone communications.

Review and research affidavits for accuracy and compliance.

Data entry of daily NYC plumbing inspections.

Retrieve and track building records, plans and violations as per request.

Perform special project requests for all divisions, pertaining to but not limited to research for landlord and property

Information Profiles Via City-Net.

9/1/1997 TO 12/3/1998

Department of Transportation (C.S.U)

New York, NY

CALL MANAGER

Prioritizing and processing all calls/complaints, received at the Call Center.

Receive and dispense information on departmental policies and procedures via telephone.

Answer general inquiries, made referrals to other departments.

Typical general clerical duties, processing call intake forms, copying and faxing documents as per request.

Processing legitimate complaints against the City of New York and its agencies.

Data entering all information concerning street defects, malfunctioned/downed street lights, also Metro Card inquiries.

EDUCATION

9/76-6/80 SheepsHead Bay High School, 3000 Avenue X, Brooklyn, New York 11216

9/80-4/81 Royal Business School (Bank Teller Services) 17 W18th St, NYC

Training

3/02 Brookdale Center on Aging of Hunter College, Case Management, Assessment, & Service Planning, NYC

5/02 Brookdale Center on Aging of Hunter College, Interviewing Skills for Case Managers, NYC

6/02 Brookdale Center on Aging of Hunter College, Intermediate Writing Skills, NYC

Volunteer

9/10-6-13 Hedgepeth-Williams School, 401 Gladstone Ave, Trenton, NJ

9/13- Present. Parent Volunteer Paul Robeson Elementary School, 350 Cuyler Ave, Trenton, NJ

Certifications

Account Clerk #22 New Jersey Civil Service Commission

Clerical Associate #2036 NYC Civil Service Commission

11/13 Criminal History Review PCN:495*********

References are available on request.

Contact this candidate